Tips for putting an errant employee back on track
It's vital to address the problem swiftly and effectively if an employee has performance issues, Dan McCarthy writes. Meet one on one to discuss the issue, listen to the employee's views and establish a clear plan for putting things right. "A lot of good employees screw up now and then. ... If you follow this process, you'll get most of them back on track before it gets out of hand," McCarthy writes. SmartBrief/SmartBlog on Leadership
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How to create a support team within your company
People in other departments within your company can make valuable contributions to the sales process, but there are other demands on their time, writes Dan Bernoske. The key to getting them involved is to provide them with useful feedback from your customers, he writes. After closing a deal, reward them for their efforts by giving them recommendations on social media and telling their managers about their contributions, Bernoske suggests. Sales Benchmark Index/Sales & Marketing Effectiveness Blog
Tips for implementing a successful sales methodology
A strong sales methodology can provide significant benefits for your business, but only if it is implemented properly, writes Donal Daly. When selecting a methodology, look for one that will provide value to your customers, will be used by your sales representatives and can be supported by your customer relationship management system, he adds. "As the sales person works with an opportunity in the CRM system, the methodology should be always present, just where the sales person needs it," Daly writes. Dealmaker365
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How to build a bathroom in the sky
Airplane bathrooms are an important part of the aviation business: Toilets are crucial if carriers want to operate lengthy routes, but hauling water requires planes to burn more fuel. That's made airplane toilets the focus of intensive research and development, with researchers using simulated waste composed of dog food or shredded sponges to test prototype hyper-efficient toilets. The Wall Street Journal
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