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December 24, 2012
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  Best Business Practices 
  • Strategies to keep clients coming back
    Maintaining respect and trust are key to ensuring customer renewals, writes Lisa Fugere. Keep clients coming back by educating them -- offer resources that are customized for those already using your products or services, Fugere advises. Finally, remember the importance of responding to client feedback and make it clear you are willing to help them however possible. B2C Marketing Insider (12/23) LinkedInFacebookTwitterEmail this Story
  • Other News
  Industry Insight 
  • Commentary: Show Gen Y clients the importance of life insurance
    Americans born between 1980 and 1992 are motivated savers, but LIMRA says more than half of them lack adequate life insurance, writes sales pro Nic West. Agents who hope to reach this market must be prepared to answer the question "what's in it for me?" by explaining the value of life insurance to retirement planning, its affordability to younger and healthier customers, and the need to create a diversified portfolio early in life, West writes. National Underwriter Life & Health (12/20) LinkedInFacebookTwitterEmail this Story
  • Other News
  Market Trends 
  • Poll: Americans concerned about health care access
    A poll conducted by Gallup shows that 23% of Americans see health care access as the most urgent health problem in the U.S., followed by health care costs at 19%. Gallup noted that the provisions in the Affordable Care Act meant to address the issues may not be felt until full implementation of the law in 2014. (12/21) LinkedInFacebookTwitterEmail this Story
  • Medicare announces hospital quality payments
    Medicare announced that 1,557 hospitals will receive higher compensation for quality scores under the Hospital Value-Based Purchasing Program, while 1,427 others will see lower payments. Broken down by state, hospitals in Maine, Nebraska, South Dakota, Utah and South Carolina demonstrated the best performance, while those in Connecticut, Delaware, New York, Wyoming and Washington, D.C., fared worse. Kaiser Health News (12/20) LinkedInFacebookTwitterEmail this Story
  • Other News
  Health Insurance Plan Company News 
  Vendor Company News 
  AHIP News 
  • There’s still time to save on various 2013 AHIP conferences
    Take advantage of special year-end pricing on AHIP conferences, including the National Policy Forum, Institute 2013, Medicare/Medicaid Conferences and Fall Forum. You'll learn from world-class business, health care and political speakers, and have the opportunity to network with health care professionals from throughout the country. Register by 12 p.m. ET on Dec. 31 to save. Learn more and register. LinkedInFacebookTwitterEmail this Story
  • Health Insurance Tax to Hit All Fifty States
    A new state-by-state analysis by Oliver Wyman examines the impact of the $100 billion health insurance tax on all 50 states. AHIP’s new infographic details the impact of the tax. LinkedInFacebookTwitterEmail this Story
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  Editor's Note 
  • SmartBrief will not publish Tuesday
    In observance of Christmas, SmartBrief will not publish Tuesday. Publication will resume Wednesday. Enjoy the holiday! LinkedInFacebookTwitterEmail this Story
Position Title Company Name Location
CAQH CORE Manager, Education, Outreach and Participant RelationsCouncil for Affordable Quality HealthcareWashington, DC
Data Analyst America's Health Insurance Plans Washington, DC
Click here to view more job listings.

In seed time learn, in harvest teach, in winter enjoy."
--William Blake,
British poet and painter

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