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March 11, 2013
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News for luxury hospitality professionals

  Check-in 
  • Washington, D.C., hotels go green to entice travelers
    A Starwood Element hotel is planned for Washington, D.C.'s, Southwest waterfront, and it will feature eco-friendly appliances in a LEED-certified building. Other hotels in the district are deploying sustainability measures as a way to save money and go green in an effort to attract clientele. Kimpton offers its EarthCare Program, which uses energy-efficient appliances and eco-friendly cleaning products. The Washington Post/Capital Business (3/10) LinkedInFacebookTwitterEmail this Story
10 ways to inspire creativity in your staff.
Fostering creative business practices isn't as hard as it seems and can lead to smart solutions. Use these ten techniques to help inspire and encourage creativity in your staff. Read the article and learn 10 ways to get the creative juices flowing.

  The Concierge Desk 
 
  • Face-to-face selling isn't obsolete
    While technology can help in sales, David M. Brudney says it shouldn't replace face-to-face interaction. Hospitality professionals need face-to-face selling to pick up on body language, corporate culture and other nuances. "Face-to-face communication and selling skills -- what I refer to as the traditional, tried and tested, relationship-based skills -- are the very lynchpins used toward establishing business relationships that survive," Brudney writes. HotelNewsNow.com (3/8) LinkedInFacebookTwitterEmail this Story
  • Hilton, Marriott change loyalty programs
    Starting March 28, members of Hilton's HHonors loyalty program will notice changes -- namely, it will require more points for free stays. "Even after the program changes, Hilton HHonors members spend less for a free night than any of the major competitors," said Hilton spokesman Scott Carman. Marriott is moving 36% of its hotels into higher-tier categories, which will make it cost more in points to cash in on rooms. USA Today/Hotel Check-in blog (3/8) LinkedInFacebookTwitterEmail this Story
  • Other News
The ROI of Privacy with TRUSTe Solutions
Investment in a Data Privacy Management Platform can deliver significant, positive financial returns for corporate bottom lines. The "Total Economic Impact (TEI) of TRUSTe" Study explains how Forrester Analysts calculated a 151% ROI for TRUSTe customers. Download the study now.

  Hospitality Trends and Technology 
  • Survey: Americans' travel sentiment higher than before recession
    A new survey by MMGY Global indicates that consumers' travel sentiment has improved, surpassing even a benchmark rating established in March 2007. The study found that about 57% of all U.S. adults are looking to go on a vacation within the next six months. Business-travel sentiment also grew, with 20% of respondents indicating plans to take at least one business trip over the next six months. TravelPulse (3/7) LinkedInFacebookTwitterEmail this Story
  • Cruise ships bring in hotel traffic
    Cities around the globe have had positive and negative experiences bringing cruise ships to town. Hotels, however, usually try to capitalize on all the extra traffic that ships can bring. HotelChatter (3/8) LinkedInFacebookTwitterEmail this Story
  • Other News
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  Spotlight on Development 
  • Suburban brands eye urban sites to expand
    Hotel brands that got their starts in the suburbs, upon being successful, then try to penetrate city markets. Next month, the Best Western Premier Herald Square Hotel in New York will open blocks from the Empire State Building, and LaQuinta has its eyes set on opening locations in the Big Apple as well. HotelNewsNow.com (3/8) LinkedInFacebookTwitterEmail this Story
  • Other News
  International Update 
  • Starwood Hotels plans growth for Latin American portfolio
    Starwood Hotels & Resorts Worldwide says it is looking to expand its portfolio in Latin America to 100 properties open or in development by the end of 2013. The hotel firm has 20 hotels in its development pipeline in the region, accounting for 3,300 new rooms. "There is still a great deal of opportunity, in world-class travel destinations like Mexico and Costa Rica, under-hoteled markets such as Brazil, top performers like Chile and Peru, and foreign investment favorites such as Colombia and Panama," said Ricardo Suarez, a vice president at Starwood Latin America. News Times (Danbury, Conn.) (3/8) LinkedInFacebookTwitterEmail this Story
  • Other News
  Check-out 
  • A loo with a view
    Why should a stunning hotel-room view come from the room itself? These hotel bathrooms offer awe-inspiring views -- plus first-class finishes, this feature says. More than two-thirds of the rooms at the InterContinental Hong Kong have views of the harbor, while the ONE Bal Harbour in Florida has great views of the ocean. FoxNews.com/Oyster.com (3/8) LinkedInFacebookTwitterEmail this Story
  Luxury Hoteliers News 
  • Chief purser for luxury cruise line
    A cruise line is looking for a chief purser with human resources generalist skills. He/she needs to have a four-year degree with at least two years in a financial related qualification. This is a shipboard position with four months onboard and two months paid vacation. Read more. LinkedInFacebookTwitterEmail this Story
  • Mandarin-speaking human resources manager needed
    A pre-opening opportunity now exists for an experienced Human Resources Manager for a new resort due to open on Hainan Island in 2014. Extensive experience as Assistant HR Manager with an international brand hotel, fluent verbal & written English and Mandarin skills and the relevant qualification required. Pre-opening island experience is an advantage. Read more. LinkedInFacebookTwitterEmail this Story
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  SmartQuote 
The greatest way to live with honor in this world is to be what we pretend to be."
--Socrates,
Greek philosopher


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