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January 2, 2013
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News about digital retail commerce

  Top Story 
  • Wal-Mart tapped as top mobile retailer of 2012
    A well-rounded effort in mobile has earned Wal-Mart the Mobile Retailer of the Year award for 2012. Wal-Mart was energetic in the mobile space last year, with a tech development lab exploring new ways to serve customers and mobile initiatives that included apps, the mobile Web, augmented reality, mobile ads, bar codes, social media, location-based services and push notifications. (12/31) LinkedInFacebookTwitterEmail this Story
  • Starbucks is named top mobile marketer of 2012: Starbucks took home top honors in the Mobile Marketer Awards for 2012. The Marketer of the Year was cited for its "sophistication" in introducing prominently displayed QR codes and augmented reality as well as for traditional applications, mobile advertising and SMS communications for the My Starbucks Rewards program. Mobile Marketer (12/31) LinkedInFacebookTwitterEmail this Story
  Online Retail Trends 
  • Poll: U.K. online sales to rise in 2013
    Two-thirds of online retailers in the U.K. expect sales to continue growing in the new year, despite ongoing struggles for brick-and-mortar stores, according to a Royal Mail poll. Online retailers set records during the holiday season, with sites booking 107 million visitors on Christmas Day, up 86% from the holiday in 2011, according to Experian. The Telegraph (London) (tiered subscription model) (1/2) LinkedInFacebookTwitterEmail this Story
  • India's online retailers raise the luxury stakes
    The number of online retail sites in India that sell luxury goods has grown from fewer than 10 to more than 80 in the past two years, according to comScore. The sites are looking to set themselves apart and appeal to luxury shoppers by expanding their offerings with more premium brands and high-end accessories, lifestyle products and sporting goods. Wall Street Journal (India) (12/31) LinkedInFacebookTwitterEmail this Story
  • Tools to turbo-charge your Instagram community
    Instagram communities can be a powerful tool for brands -- but it helps if you've got the right toolkit, writes Brian Honigman. Consider using Statigram for community management and Nitrogram for hashtags-based community analytics. "Many tools focus on the followers of the account, but it’s always more important to dive into how your audience is engaging with your content," Honigman writes. (1/2) LinkedInFacebookTwitterEmail this Story
  New Media & Technology 
  • Is responsive Web design always the right call?
    Responsive design automatically adjusts a website to fit any size screen, be it PC, smartphone or tablet, and offers a number of cost-saving advantages as well as better search results, experts note. But creating a separate application or mobile site offers advantages as well, allowing for a customized experience better suited to the platform. (1/2) LinkedInFacebookTwitterEmail this Story
  Companies in the News 
  • Amazon aims to prevent repeat of Christmas Eve video outage
    Amazon Web Services' explanation for a technical glitch that took down Netflix on Christmas Eve came with an apology and a promise to institute fixes to prevent another video-streaming outage. "We know how critical our services are to our customers' businesses, and we know this disruption came at an inopportune time for some of our customers," Amazon said. Bloomberg Businessweek (12/31) LinkedInFacebookTwitterEmail this Story
  • Foursquare expands data set, viewing window for brands
    Foursquare is enlarging what had previously been a three-hour window for participating merchants to view check-ins, writes Tim Peterson. The company has not announced how long the period will be extended. It is also giving Foursquare merchants more information on users even when they are not checking in to their location specifically -- for example, giving sports franchises a glimpse at check-ins to nearby bars, not just the game venue. An FAQ on the company's site anticipates privacy concerns among consumers using the Foursquare application. Adweek (12/31) LinkedInFacebookTwitterEmail this Story
  •'s video-production unit partners with retailers's production division, BuyTV Services, has begun partnering with merchants to produce videos to promote their brands. "BuyTV can embed a link at the end of the video as a call to action, in order to allow customers to purchase directly from the vendor," Executive Producer Sheree Martin said. Internet Retailer (12/31) LinkedInFacebookTwitterEmail this Story Spotlight 
  • Joining the retail technology dots to become the "connected store"
    To fully roll out connected store capabilities across a large network, retailers must have the right infrastructure, technology, processes and people. As Jim Okamura explains in a recent interview on the blog, the four types of emerging connected store concepts are slowly becoming more commonplace across the world, and the benefits for digitally integrated retail operations and associates add a tremendous advantage to combat showrooming and enhance the in-store customer experience. Read more. Blog (12/7) LinkedInFacebookTwitterEmail this Story
  • Why Canada is a hot spot for growth in 2013 and beyond
    Canada has just over half the number of retail square feet of selling space per person of the U.S. -- and with total online Internet sales projected to double by 2015, the opportunities for expansion in the country are compelling. In a white paper posted in the library, SCI Logistics explains the business and economic factors that make the Canadian market a prime area for digital and brick-and-mortar businesses to grow during lean economic times. Download the white paper. LinkedInFacebookTwitterEmail this Story
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Birds sing after a storm; why shouldn't people feel as free to delight in whatever remains to them."
--Rose Kennedy,
American philanthropist

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