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January 2, 2013News for travel agents

  Business and Industry Watch 
  • Club Med to follow up new Italian resort with Mediterranean property
    Club Med has opened the Pragelato Vialattea ski resort in the Italian Alps. The resort offers 240 miles of ski slopes as well as golf and a wellness spa. In the spring, the company will open Club Med Belek in Turkey, which will offer 433 rooms, 16 villas, free access to a golf course and private lounge space at the beach, this feature says. TravelPulse (1/1) LinkedInFacebookTwitterEmail this Story
  • Other News
  Trends and Technology 
  • Added fees are expected to increase travel costs in 2013
    Travel-service providers such as hotels, cruise lines and rental car agencies are expected to emulate airline practices and introduce more ancillary fees this year. Some hotels are already charging extra for services such as luggage storage and room safes. USA Today (1/1) LinkedInFacebookTwitterEmail this Story
  • NYC hit 52M visits in 2012, aims for 55M by 2015
    New York Mayor Michael Bloomberg has announced that a record 52 million travelers entered the city in 2012, beating 2011's figures by more than 1 million and rewarding the city's multimillion-dollar marketing effort. The city's hotels sold 29 million room nights in the same year -- a 7% increase over figures in 2011. Bloomberg says the city's next target will be 55 million visitors by 2015. WCBS-TV (New York)/The Associated Press (1/1) LinkedInFacebookTwitterEmail this Story
  • Other News
  Consumer Travel News 
  • Puerto Vallarta, Mexico, shakes up its tourism image
    Puerto Vallarta, Mexico, is riding a tourism boom thanks to several initiatives to improve and market its products. Visitors can take part in weekly guided tours of the downtown area or drop by for a drink at Los Muertos Brewing Company, the city's first artisanal craft brewery. TravelAge West (12/31) LinkedInFacebookTwitterEmail this Story
  Regulatory and Legislative 
  Best Practices 
  • Column: Keys to travel-agency growth in 2013
    The travel-agent industry is poised to meet surging demand in 2013 with the elections over and the release of pent-up demand among American travelers, John Frenaye writes. Agents will have to stay alert to capture this demand and carefully monitor the market and their own operations. Travel Research Online (12/31) LinkedInFacebookTwitterEmail this Story
  Small-Business Strategies 
  • How employee freedom can help your business
    Granting your workers some degree of independence might be good for your business, according to researchers at Cornell University. You can get started by allowing your employees to make choices and by abandoning the idea of the 40-hour workweek, Jan Fletcher writes. It's also important to make sure your employees aren't bullying one another. "Nothing can diminish a sense of autonomy quicker than an overbearing boss or a tyrannical co-worker," she writes. Intuit Small Business Blog (12/26) LinkedInFacebookTwitterEmail this Story
  • Online moves for better customer service
    Small and midsize businesses can sharpen their customer service by ensuring that their website is clear, up-to-date, and user-friendly, writes business expert Lisa Fugere. Add to that, they must exploit social media to support sales and the customer service -- and be sure to follow up with customers after they've made purchases. B2C Marketing Insider (12/29) LinkedInFacebookTwitterEmail this Story
  ASTA Spotlight 
  • Webinar: How to use Twitter to engage your clients
    On Jan. 16, Andrew Hickey, G Adventures' social media expert, will share with you the "roll up your sleeves" real-world tips and tricks for making Twitter work for travel companies. You will learn how to attract new customers, keep in touch with existing customers, engage new audiences, distinguish how much effort is required to manage a Twitter account and determine your company's ROI. Join him at 2 p.m. EST by registering for the webinar. LinkedInFacebookTwitterEmail this Story
  • Check out the SmartBrief iPhone app
    If you have an iPhone, be sure to download the SmartBrief iPhone App. It's free and available for download on Apple's App Store. Whether at your desk or on-the-go, you can stay informed and up-to-date with ASTA SmartBrief, our daily news roundup -- as well as any other SmartBrief publication to which you subscribe -- thanks to the SmartBrief iPhone App. The app will allow you to: quickly scan top industry news; read editor-driven summaries of the most relevant industry news; review a month's worth of SmartBrief content; store content for reading later; rapidly access full articles; and easily share stories. Download it today. LinkedInFacebookTwitterEmail this Story
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Birds sing after a storm; why shouldn't people feel as free to delight in whatever remains to them."
--Rose Kennedy,
American philanthropist

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