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December 4, 2012News for travel agents

  Business and Industry Watch 
  • Celebrity Cruises is poised for growth -- with agents' help, CEO says
    The debut of the Celebrity Reflection highlights the strong growth of Celebrity Cruises in the U.S. market, says Michael Bayley, Celebrity's president and CEO. He says travel agents will play a significant role in Celebrity's strategy as the company works to build its market position. "[F]or us, relationships with the trade are key. We work very hard to develop and maintain outstanding relationships with our travel partners and consistently, proactively communicate the many benefits of doing business with them, such as their experience and knowledge," Bayley said. (12/3) LinkedInFacebookTwitterEmail this Story
  • Airlines launch fare increases in Fla.
    Air-travel prices have gone up in several Florida markets. United Airlines announced Thursday that prices for one-way tickets to Florida would increase by $10, except for flights that are on sale. American Airlines, Delta Air Lines and Southwest Airlines imposed fare increases on several of their Florida routes soon after. US Airways attempted a $10 increase of one-way airfares on a wider portion of its domestic market, but reversed the increases Monday on all fares except those for Florida. USA Today (12/3) LinkedInFacebookTwitterEmail this Story
  • Other News

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  Trends and Technology 
  • Travel agencies widen reach amid globalization of cruise industry
    A number of travel agencies specializing in cruises have made inroads in foreign markets to capitalize on the continued globalization of the cruise industry, this feature says. World Travel Holdings and Travel Leaders have begun establishing their businesses in the U.K. through acquisitions and franchise deals. Travel Weekly (12/2) LinkedInFacebookTwitterEmail this Story
  • Airfares for the holidays are up 4% from last year, study says
    Data from show that airfares for the past two weeks of December average $469, up 4% from the same period in 2011. Travel agents recommend booking holiday air travel early to avoid expected increases in airfares closer to flights' scheduled dates. "For anyone who still has to buy holiday air tickets, the message is simple -- the clock is ticking," said Brian Ek of Los Angeles Times/Money & Co. blog (tiered subscription model) (12/3) LinkedInFacebookTwitterEmail this Story
  • Other News
  Travel Weekly Spotlight 
  • Georgia: Rise of the republic
    The former Soviet state, where the rustic and traditional coexist with the modern and new, is determined to build a tourism business, focusing on infrastructure development and touting geographic diversity, a thriving wine industry and historical and religious attractions. LinkedInFacebookTwitterEmail this Story

  Home-Based Agent Update 
  • Column: Lull in travel business offers a chance to refresh
    Business typically tapers off in the weeks after Halloween and before Christmas, John Frenaye writes. Travel agents can use this lull to get back in touch with clients, update their client database or refresh their marketing plan. "We are in an ebb now, so let's take the time to be ready for whatever 2013 will throw our way," Frenaye writes. Travel Research Online (12/3) LinkedInFacebookTwitterEmail this Story
  Consumer Travel News 
  Regulatory and Legislative 
  • PreCheck "rejects" will go on new TSA watch list
    As of November, previous PreCheck participants disqualified from the program due to certain violations are named in a new watch list that is part of the TSA screening system Secure Flight. Agency officials say that this list is a different kind of watch list. People cited on the disqualification watch list simply are banned from the PreCheck speed lane "and would instead undergo standard screening," TSA spokeswoman Lorie Dankers said. NextGov (11/30) LinkedInFacebookTwitterEmail this Story
  Best Practices 
  • Column: Documentation offers a defense against negligence claims
    Travel agents should fully document their correspondence with clients as a safeguard against possible claims of negligence in the case of events that lead to a derailment of travel plans, Richard Earls writes. "Documenting the agent's role in each instance clarifies everyone's understanding of the transactions and the liabilities being undertaken. Doing so methodically and professionally will enhance your client's appreciation for your thoroughness and attention to detail, and thus is a part of your overall branding and marketing effort as well as enforcing a protective discipline for your company," Earls writes. Travel Research Online (12/3) LinkedInFacebookTwitterEmail this Story
  Small-Business Strategies 
  • How to translate insight into action
    Change might make you uncomfortable, but you must be willing to adopt new ideas to move your company in the right direction, according to Ryan Estis. After attending an event, it's a good idea to identify three new insights you have gained that will allow you to take action over the next few months, he said. (11/28) LinkedInFacebookTwitterEmail this Story
  ASTA Spotlight 
  • Supplier webinars from NACTA
    If you want to hear about the latest offerings from top cruise lines and tour operators, check out the National Association of Career Travel Agents' extensive calendar of events. Open to all agents, webinars will give you a competitive edge. LinkedInFacebookTwitterEmail this Story
  • Convenient, worldwide networking
    Join an easy and convenient way to network with other travel agents, suppliers and professionals around the world. ASTA's LinkedIn group is the perfect place to discuss best practices, share trip ideas and give advice to and receive advice from other ASTA members -- all from the comfort of your home or office! Join the conversation today. All current ASTA members are welcome to join. LinkedInFacebookTwitterEmail this Story
Learn more about ASTA ->Resources  |  Conferences  |  Consumer Travel Information  |  Join ASTA

It is astonishing what force, purity and wisdom it requires for a human being to keep clear of falsehoods."
--Margaret Fuller,
American journalist and women's rights activist

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