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- 5 ways to close deals like a car salesman
Buying a new car is a stressful business for inexperienced negotiators, but the tricks used by auto salesmen hold important lessons for corporate dealmakers, writes Denis Wilson. From offering test-drives to keeping customers waiting while they "check with my manager," dealers are experts at manipulating emotions to strike a more favorable deal. "[B]ecoming more familiar with the tactics of negotiating and how your emotions and those of others come into play can help tip the scales back in your favor," Wilson writes. Fast Company online
(9/12)      
- Why bosses should be both managers and leaders
Bosses should be managers and leaders, writes Ming Ong. That means creating structure and maintaining control over your team, but also inspiring workers to strive for audacious goals in the service of the company's vision. "What our businesses today need are managers who lead. ... Relying too heavily on one or the other can be detrimental to a business," Ong writes. ThoughtLeaders blog
(9/12)
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 | Too Busy To Innovate? David Allen Shares How to Create Time...
At the Enterprise Learning! Conference. Keynote speaker & NYT bestselling author David Allen shares the roadmap to increasing performance, capacity, and aligned execution. At ELCE, learn and master Allen's 5 stages for managing work, thus freeing up time and resources for innovation and creativity. Register today to join us 9/26-9/27 at ELCE. |
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- Calorie-counting comes to McDonald's
McDonald's move to offer calorie information on its U.S. menus could change customers' eating habits. Researchers studying Starbucks found that customers purchased about 6% fewer calories per food transaction when nutritional information is posted, perhaps boosting demand for low-fat and healthful options. Bloomberg Businessweek
(9/12)
- Why "showrooming" isn't a disaster for retailers
The practice of "showrooming" -- in which consumers visit brick-and-mortar stores to check out products that they subsequently buy online -- isn't necessarily the disaster it's made out to be, writes Brad Tuttle. Many shoppers buy from a retailer's website, not from competitors, suggesting that retailers should work to erase competitive barriers between their online and real-world divisions. Time.com
(9/12)
| Innovation and Creativity |
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- Why being first isn't always best in innovation
Being first isn't always desirable when it comes to disruptive innovation, but you should be aware of new trends in the marketplace, Greg Satell writes. You can do this by creating an innovation unit and by giving your leadership team the training it needs to identify critical new ideas. InnovationExcellence.com
(9/11)
- Ford's next CEO faces European shakeup
Ford reportedly is close to naming Mark Fields as chief operating officer, which would position him as the main candidate to replace CEO Alan Mulally upon his retirement. If appointed, Fields would likely preside over a shakeup in the automaker's European operations, where Ford is saddled with more plants and workers than can be justified by regional demand. The Wall Street Journal
(9/12)
- Move quickly to save international trade, says WTO chief
The financial crisis threatened to slam the brakes on international trade, and the complexities of existing trade agreements aren't helping matters, says Pascal Lamy, director-general of the World Trade Organization. Negotiators are increasingly limited by domestic politics, Lamy adds, making it harder to find quick solutions to the world's trade problems. "Will we be able to respond in time? This is the great question of our age," he says. Knowledge@Wharton
(9/12)
| Engage. Innovate. Discuss. |
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- Bosses are getting younger every day
It used to be that most frontline workers were fresh-faced and most bosses were grizzled oldsters, but that's no longer always the case, writes Charlotte Jordan. Young, tech-savvy entrepreneurs are founding huge companies, and increased life expectancy and changing career paths mean that junior workers are often relatively old. That shift has big implications for companies' leadership-development programs, Jordan writes. SmartBrief/SmartBlog on Leadership
(9/12)
- Why don't more bosses grow beards?
Remarkably few Fortune 500 CEOs or top political leaders have facial hair, suggesting that beards might hold back people who would otherwise go on to become good bosses, writes Steve Tobak. The major exceptions to the no-beard trend -- Larry Ellison, Reed Hastings, Richard Branson -- tend to be company founders, not leaders who've worked their way up, Tobak notes. CBS MoneyWatch
(9/12)
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SmartBrief Excerpt -- "The Honest Truth About Dishonesty"
What happens when well-intentioned people find themselves considering an illegal parking spot, or in the depths of a corporate scandal? SmartBrief On Leadership is pleased to share a preview from behavioral economist Dan Ariely's new book, "The Honest Truth About Dishonesty." In return for updating your SmartBrief profile, we will send you the introduction to Ariely's new book absolutely free. Learn more here.
 | The less tolerance you have for the emotional stress of negotiating, the quicker you're likely to settle."
--Michel Tuan Pham, professor of business at Columbia University, as cited at FastCompany.com
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Recent SmartBrief on Leadership Issues:
- Wednesday, September 12, 2012
- Tuesday, September 11, 2012
- Monday, September 10, 2012
- Friday, September 07, 2012
- Thursday, September 06, 2012
| | | Lead Editor: James daSilva
Contributing Editor: Ben Whitford
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