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January 15, 2013
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Spa industry news

  Spa Spotlight 
  • Young "princesses" are the focus of Virginia spa
    Girls between the ages of 3 and 13 can be pampered like adults at Sassy Princess Spa in Woodbridge, Va. The new spa features scrubs and nail polish but doesn't clip nails or cuticles. The spa also uses natural and sustainable products that are free from harsh chemicals. The Washington Post (1/14) LinkedInFacebookTwitterEmail this Story
  • Vogue Nail Salon offers high quality at Main Street price
    Vogue Nail Salon has opened on Main Street in Ramsey, N.J., offering pedicures, manicures and chair massage. The spa uses organic products and high quality oil and creams. Owner Jenne Hong ran a spa in nearby Chatham for 15 years before opening a spa closer to home. "It's cozy, has nice people and is a good neighborhood. I've always liked the Main Street feel here," Hong said. (1/9) LinkedInFacebookTwitterEmail this Story
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  Retail Rundown 
  • Majority of young men shop online for beauty products
    Most young men -- 60% of them -- say they prefer to buy beauty products online. Research from Mintel showed only 52% of women between the ages of 18 and 34 prefer to shop online. Men like the convenience of online shopping and say it allows them to try the latest products. "The Internet allows for a level of anonymity when shopping for products that may be a bit embarrassing to shop for in person like anti-aging or hair-thinning products, especially for men," said Mintel's Shannon Romanowski. (1/14) LinkedInFacebookTwitterEmail this Story
  Hospitality Trends 
  • Forecast: Improving economy may spur business, leisure travel
    Some analysts predict that steady economic growth in the U.S. will encourage leisure and business travelers to take more trips in 2013. "While companies will approach the first half of the year with some caution, pent-up demand to get back on the road should hopefully fuel accelerating growth in business travel spending through the end of 2013," said Michael W. McCormick, Global Business Travel Association's executive director and chief operating officer. Tulsa World (Okla.) (1/11) LinkedInFacebookTwitterEmail this Story
  Business Best Practices 
  • Giving back can create community, profits for companies
    Creating a corporate giving strategy can improve a company's bottom line by humanizing your brand, writes Andrew Bridge. Giving back can also create a sense of community for employees, and open up new communication with customers. It can also create customer loyalty. "By giving back, you help to set your company apart and validate your customers' purchase -- not only will they feel better about choosing you, they'll stay with you because of it," Bridge concludes. The Globe and Mail (Toronto) (tiered subscription model) (1/10) LinkedInFacebookTwitterEmail this Story
  Customer Service 
  • Signature treatments can be a hard sell
    Swedish massage remains the most popular spa treatment despite exotic signature treatments offered by many spas. Signature treatments are most likely to be chosen by vacationing customers, not local regulars. To make signature treatments more attractive, make sure most staff can deliver it and help the client see how it can improve their overall health. Massage Today (1/2013) LinkedInFacebookTwitterEmail this Story
  Water Cooler 
  • Look at what you value when managing your time
    Stop over-committing and wasting time to get more done in the day, writes Jacqui Barrett-Poindexter. Get together with people who can add value to your life, not just your career, and get rid of things and activities that waste time and don't add value. "When you try to squeeze just one more thing into an already bulging schedule, the result often is that something gets lost in the shuffle, or quality of results suffer," she concludes. U.S. News & World Report/On Careers blog (1/14) LinkedInFacebookTwitterEmail this Story
  ISPA Info 
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If you can't write your idea on the back of my calling card, you don't have a clear idea."
--David Belasco,
American theatrical producer, director and playwright

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