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May 9, 2012News for the retail industry

  Top Story 
  • Can mobile strategies boost in-store sales?
    Consumers have quickly become comfortable with using their smartphones for "showrooming," but retailers say they're still struggling to create mobile strategies that work to drive traffic and sales at brick-and-mortar stores. "If you don't try, you don't know," says David Jaffe, CEO of Ascena Retail Group, parent of Maurices, which last month began texting promotions to passersby who have opted in. The Wall Street Journal (5/8) LinkedInFacebookTwitterEmail this Story
Profiting from Mobile: The Three Keys to Success
Mobile is on the mind of most retailers, but how can you ensure the highest return from your investment? This informative Retail TouchPoints white paper analyzes the three focus areas for in-store mobile success: IT infrastructure, security, and store flow. Download your copy here!
  Industry Watch 
  • Macy's to add online shopping at 300 stores this year
    Macy's has been boosting its investments in IT as it moves toward an omni-channel retail model and plans to outfit 300 stores to handle online order fulfillment by the end of the year, vice president Brian Leinbach said at a conference this week. Online sales at and rose 40% last year. Internet Retailer (5/8) LinkedInFacebookTwitterEmail this Story
  • Macy's CEO shares success stories in Portland: Cutting costs wouldn't have been enough for Macy's to successfully survive the recession -- instead, the company embarked on an aggressive new strategy that has since paid off in 10 consecutive profitable quarters, chief executive officer Terry Lundgren told members of the Portland Business Alliance this week. Lundgren, who serves as NRF's board chairman, also touted the retail industry's hard work in the area of job creation. The Oregonian (Portland) (5/8) LinkedInFacebookTwitterEmail this Story
  • Nordstrom ranks highest on 2012 luxury index
    Nordstrom took the top spot in the 2012 Luxury Consumer Experience Index, a survey that asks shoppers making at least $150,000 annually to rank retailers based on store personnel, shopping experience and overall satisfaction. Bergdorf Goodman came in second, and Barneys New York ranked third. Women's Wear Daily (subscription required) (5/8) LinkedInFacebookTwitterEmail this Story
  • Other News
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  Retail Trends 
  • U.S. chains shift focus from bricks to clicks
    The biggest U.S. chain retailers ended last year with 2.2% fewer stores as more consumers shifted their shopping online, and the growth of e-commerce has retailers including Lowe's shifting capital investment to their web efforts. "The smart chains are the ones looking to grow online because there aren’t that many places left in the U.S. that warrant the cost of building another big-box store," said industry consultant Will Ander. Internet Retailer (5/8) LinkedInFacebookTwitterEmail this Story
  • Trademarking group launches anti-counterfeit campaign for teens
    The International Trademark Association has launched a campaign to raise awareness among teens about the negative impacts and potential dangers of trading in counterfeit goods. The campaign will use social and traditional media as well as events to spread the message. "It is our hope that this information will influence their decision the next time they are approached by a site or vendor selling counterfeit goods," said executive director Alan Drewsen. Women's Wear Daily (subscription required) (5/8) LinkedInFacebookTwitterEmail this Story
82% of companies have a CX blind spot. Do you?
Discover why 82% of companies offer mediocre experiences. Contrary to popular belief, CX isn't about a beautiful store or good service. Join retail expert Doug Stephens on August 3 to learn how great CX evolves from an ability to understand and identify remarkable moments in the customer journey. Reserve your seat
  Retail Technology 
  • Kenneth Cole shows off fall collection on digital models
    Kenneth Cole has created large-screen interactive video installations featuring digital models that show off looks from the fall collection when shoppers approach. The displays, set to launch at the brand's flagship stores, were created to give shoppers more of a feel of what it's like to be part of the designer's runway shows, says chief marketer Amy Choyne. FastCoDesign (5/8) LinkedInFacebookTwitterEmail this Story
  • Wal-Mart teams with Marvel on AR gaming app
    Wal-Mart teamed with Marvel to launch an augmented reality game application that rolled out last week along with the U.S. release of "The Avengers." To unlock superheros, players must visit Wal-Mart stores and scan codes on in-store displays in several different departments. The Grocer (U.K.) (5/8) LinkedInFacebookTwitterEmail this Story
The Truth About Cloud Security
Protecting your clients' sensitive data is not optional. Data security is so important in finance that suspicion alone leaves many firms to reject modern cloud software as new or unproven. However, the facts tell a different story. Read this revealing e-book for 13 security facts your organization needs to make the best decision for your clients.
  Sponsored Content 

  NRF News 
  • How Chick-fil-A serves up customer satisfaction with Wi-Fi
    An enjoyable fast food drive-thru experience can be found through quick and friendly service, and emerging technologies are beginning to help stores make the former appear effortless. In a May 17 STORES webinar, executives from Chick-fil-A and Aerohive Networks will explain how they designed and executed a coverage plan to improve the customer experience with a Wi-Fi- enabled point-of-sale system scaled across 100 of its stores. Learn more or register. LinkedInFacebookTwitterEmail this Story
Learn more about NRF ->Join NRF  |  Govt Relations  |  NRF Events  |  STORES  |  NRF Foundation

  Chain Restaurant News 
Position TitleCompany NameLocation
Manager, Mast Global Operations & IntegrationLimited Brands Columbus, OH
Senior MerchantGolfsmith InternationalAustin, TX
Vice President Planning and AllocationGolfsmith InternationalAustin, TX
Merchant – Softlines Golfsmith InternationalAustin, TX
Senior Manager, MarketingTotal Wine & MorePotomac, MD
Senior ArchitectBurlington Coat FactoryBurlington, NJ
Applications Director-Supply ChainPetSmartPhoenix, AZ
Director of PayrollBurlington Coat FactoryBurlington, NJ
Merchandise BuyerGorsuch Ltd.Vail, CO
Senior Manager of Field Human ResourcesOllie's Bargain OutletHarrisburg, PA
Senior Director of Quality and Product SafetyWalmartShenzhen, China
Buyer, HardgoodsMoosejaw MountaineeringMadison Heights, MI
Category Manager/BuyerThe Vitamin Shoppe North Bergen , NJ
Retail Merchandise ManagerLe Creuset of America, Inc./Schiller Stores, Inc.Early Branch, SC
Wholesale Visual CoordinatorMacKenzie-Childs LLCNew York, NY
Fashion Product Manager (Sourcing Manager)TargetMinneapolis, MN
Product Manager (Sourcing Manager)TargetMinneapolis, MI
Fashion BuyerTargetMinneapolis, MN Merchandising BuyerTargetMinneapolis, MN
Retail Buyer - HomeTargetMinneapolis, MN
Women's Designer Selling ManagerSaks Fifth AvenueBeverly Hills, CA
Merchandise PlannerStein MartJacksonville, FL
Click here to view more job listings.

Never grow a wishbone ... where your backbone ought to be."
--Clementine Paddleford,
American food writer

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