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February 12, 2013News for travel agents

  Business and Industry Watch 
  • Royal Caribbean unveils cruise schedules for summer 2014
    Royal Caribbean International has unveiled its cruise program for summer 2014, which will include Caribbean voyages launching out of Bayonne, N.J.; Port Canaveral, Fla.; and Baltimore. The ships that will operate these sailings will include the Grandeur of the Seas, fresh from a renovation. It will launch out of Baltimore on seven-night cruises to Bermuda or the Bahamas. TravelPulse (2/10) LinkedInFacebookTwitterEmail this Story
  • Part of Hong Kong's new cruise port is set for June opening
    The first half of a $1 billion cruise ship terminal in Hong Kong will open in June, and many say it will reshape the city as a cruise destination. The terminal will include five passenger bridges and 100 check-in stations. Its customs facilities will be able to process about 3,000 travelers per hour. Travel Weekly (2/8) LinkedInFacebookTwitterEmail this Story
  • Other News
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  Trends and Technology 
  • Travel agents rushed to rescue clients amid blizzard
    Travel agents found their skills put to the test during the massive snowstorm that tore through parts of the Northeast over the weekend, this feature says. With lessons learned from the recent Superstorm Sandy, agents proactively contacted their clients on the road to either persuade them to cut trips short or reroute them to avoid the storm, this feature says. (2/11) LinkedInFacebookTwitterEmail this Story
  • Other News
  Travel Weekly Spotlight 
  • Three months after Sandy, travel still feeling business impact
    Although the ravages of Hurricane Sandy had a devastating initial impact on the travel industry, delayed or canceled vacations appear to have created pent-up demand that is now working to the benefit of sun-and-sand spots in Mexico and the Caribbean. Still, the lingering impact of the storm on travel remains a mixed bag. LinkedInFacebookTwitterEmail this Story

  Home-Based Agent Update 
  • Column: Closing the sale requires little effort, with the right mind-set
    Travel agents who present themselves as consultants rather than salespeople will find that closing a sale becomes a foregone conclusion initiated by clients themselves, without need for added pressure from the agent, Richard Earls writes. "In an appropriately structured relationship, we are not selling anything, so there is no sale to close. In the relationship paradigm, there is no pressure to buy other than the pressure of the consequences of not buying," Earls writes. Travel Research Online (2/11) LinkedInFacebookTwitterEmail this Story
  Consumer Travel News 
  • Quirky attractions still thrive in Singapore
    Spotless, structured Singapore still harbors a number of refreshingly quirky attractions steeped in the country's diverse cultural roots, this feature says. Haw Par Villa, for instance, offers sculptures depicting traditional Chinese values and the punishments that await the sinful in the afterlife. Mustafa Centre draws crowds with its array of items for sale, including Indonesian sarongs and flashy wristwatches. The Washington Post (2/7) LinkedInFacebookTwitterEmail this Story
  Regulatory and Legislative 
  Best Practices 
  • Bad habits that thwart your social media efforts
    Ignoring Facebook comments and bombarding followers with posts are among the missteps some businesses make on social media, writes consultant Sophie Bujold. Sloppy posts are another mistake because they convey a lack of concern about how you run your business. (2/11) LinkedInFacebookTwitterEmail this Story
  Small-Business Strategies 
  • 4 ways to expand your business
    Expand your business by entering a new geographic area, introducing a new product, solving customers' related problems or searching for new customer groups. One example of the last tactic is the clothing retailer Gap, which started new brands to serve new groups of customers. Inc. online (free registration) (2/8) LinkedInFacebookTwitterEmail this Story
  ASTA Spotlight 
  • Make NACTA's calendar your calendar
    The National Association of Career Travel Agents' website features a comprehensive calendar that allows agents to register for webinars, regional meetings, Seminars @ Sea and more. It is the best place to plan your educational opportunities. LinkedInFacebookTwitterEmail this Story
  • ASTA guide helps agents with Airline Unused Ticket Validity Policies
    ASTA's updated guide to major North American carriers' unused ticket validity policies provides agents an easy-to-read summary of rules for retaining and reusing the value of unused, nonrefundable airline tickets. The chart includes airline expiration policies for ticket reissue, travel commencement or travel completion for wholly or partially unused tickets. For details, see ASTA's Guide to Airline Unused Ticket Validity Policies. LinkedInFacebookTwitterEmail this Story
Learn more about ASTA ->Resources  |  Conferences  |  Consumer Travel Information  |  Join ASTA

We spend our time searching for security and hate it when we get it."
--John Steinbeck,
American author

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