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December 18, 2012
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News for luxury hospitality professionals

  Check-in 
  • Opportunities, challenges await travel firms in 2013, report says
    Domestic growth and emerging international markets encourage an optimistic outlook for the travel industry in 2013, Deloitte says in its latest Travel, Hospitality and Leisure Outlook report. "However, there are a number of issues THL companies should take into consideration in 2013, including increased competition in the evolving marketplace, the pressing need for brand differentiation and the use of technology to improve customer service and operations," said Adam Weissenberg, leader of Deloitte's travel, hospitality and leisure sector in the U.S. TravelPulse (12/17) LinkedInFacebookTwitterEmail this Story
FEATURED ARTICLE: 10 Small-Business Predictions for 2015
Things are looking up for small businesses in 2015. We count down the 10 ways you can get ahead in the New Year. Read the article.

  The Concierge Desk 
  • Religion-focused food services can help boost hotel business
    Many followers of Judaism and Islam require meals with certified standards, and luxury hotels that cater to them can boost event bookings, this feature says. For instance, the Hilton Surfers Paradise hotel in Australia includes a Ramadan Lounge, where guests can gather each evening to break the monthlong fast. Other luxury hotels can host events including weddings with specialty meals. Hotel Interactive (12/17) LinkedInFacebookTwitterEmail this Story
  • Hotels offer high-end holiday tea events
    Luxury hotels around the U.S. offer high-end holiday tea programs that offer more than a brew and finger sandwiches. This blogger has selected some of what she considers the best holiday tea offerings, which can be found at the Four Seasons in New York, the Windsor Court Hotel in New Orleans, the Brown Palace Hotel in Denver and the Fairmont Hotel in Washington, D.C. USA Today/Hotel Check-in blog (12/17) LinkedInFacebookTwitterEmail this Story
  • Other News
  Hospitality Trends and Technology 
  • Projected revPAR growth is not a sure sign of recovery, expert says
    STR's initial forecast of 7% growth in revenue per available room during year-end 2012 may not be a sure indication of the industry's growth, writes Joel Ross, principal with Citadel Realty Advisors. Adjusting for inflation reveals that hotel revPAR as of October 2012 is 13.2% lower compared with the 2008 peak value, while average daily rate is lagging by 5.8%. Ross advises hoteliers to focus on net operating income and real-inflation-adjusted dollars. HotelNewsNow.com (12/17) LinkedInFacebookTwitterEmail this Story
  • Analyst group releases optimistic forecast for Manhattan hotels
    Robert W. Baird & Co. projects that revenue per available room at Manhattan hotels will follow the national average of 5% to 6% in 2013. The company expects moderate supply growth of 4.6% and 4.0% in 2013 and 2014, respectively. Above-peak occupancy is expected to drive hotels' pricing power in 2013, with incremental demand from New York's outer boroughs forecast to match the influx of new supply to preserve pricing integrity at hotels in the area. HotelsMag.com (free registration) (12/17) LinkedInFacebookTwitterEmail this Story
  • Marriott's stand against online reviews defies rising industry trend
    At a private discussion in Washington before the inaugural HSMAI Chief Digital Marketing Officer Executive Roundtable, representatives from Best Western International, La Quinta Inns & Suites and Wyndham Hotel Group outlined their rationale for including guest reviews on their websites -- a trend that experts predict is on its way to becoming a major source of feedback for hoteliers. Marriott International is one of a few hotel firms that have decided not to follow the trend. "The reason for us really was that one negative out of 19 or 20 positives -- that really affects the perception of the customer," said Shafiq Khan, senior vice president of e-commerce at Marriott International. HotelNewsNow.com (12/17) LinkedInFacebookTwitterEmail this Story
  • U.S. tourist spending is bouncing back, report says
    The Labor Department's latest Prices and Spending report shows that tourism spending in the U.S. has regained momentum after the lowest point in 2009. The report found that travelers' spending on modes of transportation such as buses, trains and ships have dropped 27% from their peak in 2007, while air travel spending has almost returned to peak levels. The Palm Beach Post (Fla.) (12/17) LinkedInFacebookTwitterEmail this Story
  • Other News
  Spotlight on Development 
  International Update 
  • Berggruen Hotels seeks to launch luxury-hotel brand
    Berggruen Hotels is looking to add a luxury brand and is eyeing Indian cities including Delhi, Mumbai, Kolkata and Chennai to launch it. "We have not yet decided on the name of the brand; however, in a couple of months, we will be able to announce the same," said Sanjay Sethi, managing director and CEO. The company is looking to run 52 hotels by 2015. TravelBizMonitor.com (India) (12/18) LinkedInFacebookTwitterEmail this Story
  • Other News
  Check-out 
  • High-end safari trip awaits at these luxury hotels
    Several hotspots in Africa are home to luxury hotels that offer upscale safari getaways. Forbes shares five of its top picks for safari resorts, including the Singita Serengeti House in Tanzania, the Mahali Mzuri in Kenya and the Four Seasons Safari Lodge Serengeti Tanzania. Forbes/Startle.com (12/17) LinkedInFacebookTwitterEmail this Story
  Luxury Hoteliers News 
  • Head spa therapist and fitness instructor for Dubai hotel
    A hotel in Dubai, the United Arab Emirates, is looking for a head spa therapist and fitness instructor. The spa therapist must have experience managing small teams and be able to perform massage. The fitness instructor needs to be able to design programs for guests and manage group classes. Flights and accommodation are provided. Read more. LinkedInFacebookTwitterEmail this Story
  • Sales manager with travel trade experience for UAE-based hotel is sought
    An expanding UAE-based hotel group is seeking a sales manager with travel trade experience within the hotel or travel industry. It would be ideal if the successful candidate could be fluent in English and German. He/she will travel extensively. Learn more. LinkedInFacebookTwitterEmail this Story
Luxury Hoteliers:   LinkedIn

  SmartQuote 
There are two things that one must get used to or one will find life unendurable: the damages of time and injustices of men."
--Nicolas Chamfort,
French writer


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