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March 20, 2013
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Spa industry news

  Spa Spotlight 
  • Spa, resort to open on private Indian island
    Banyan Tree Kerala, a Banyan Tree resort, will open later this year on a private Indian island, and will feature a spa that offers ayurvedic treatments with trained ayurvedic doctors. Treatments will range from massage, cellulite-fighting therapy and use of aromatic oils. (3/19) LinkedInFacebookTwitterEmail this Story
  • UAE spas under pressure to raise service levels
    Spas in the United Arab Emirates increasingly are drawing sophisticated customers who are seeking cutting-edge treatment in UAE facilities, say spa experts who spoke this week at the Hotelier Middle East Spa & Wellness Forum held in Dubai. "Guests are more aware of the spa offering -- they're going online, researching what's been offered all over the world, looking at spa reviews on Timeout, TripAdvisor and creating a preconceived idea of what to expect before they've even reached your spa," said Deborah Castignani, spa manager at the Westin Dubai Mina Seyahi Beach Resort & Marina. (United Arab Emirates) (3/18) LinkedInFacebookTwitterEmail this Story
  • Healing Hands spa opens in Bermuda
    Healing Hands Body & Beauty Therapies is opening in Flatts Inlet, Bermuda, the creation of owner Akilah Littles, who is using her experience running a mobile spa business to create a retreat for clients seeking stress relief. "When clients arrive, they will be greeted with a warm neck wrap before their treatment. This is a place to relax and unwind," Littles says. The Royal Gazette (Bermuda) (3/19) LinkedInFacebookTwitterEmail this Story
Breath Pedi-Lounge
Allows client to remain in one chair during & after pedicure with three adjustable positions
Top size 27"x68", Camel vinyl — 1 1/2" foam & Wenge veneer, Adjustable head and two-piece foot cushions, Easy pedicure-bowl access (18.5" sold separately), Weight capacity 450 lbs. /chair weight 73 lbs.
Retail Price is $1,495.00. Visit
  Hospitality Trends 
  • Luxury brands eye India, but not without some reservations
    As numerous luxury brands such as Four Seasons, Aloft and Le Meridien eye expansion in India, they could face both competition and roadblocks. Indian Hotels Co. and Oberoi Hotels operate popular luxury hotels in the country, and experts say short-term growth also could be a challenge. "At present, the premium segment has an oversupply. In an economy where demand is low and supply is high, any global chain entering India will find it difficult to settle because of their limited flexibility to lower prices as they need to protect their brand image," noted Pavethra Ponniah, a hospitality analyst at ICRA. Wall Street Journal (India) (3/20) LinkedInFacebookTwitterEmail this Story
  Business Best Practices 
  Customer Service 
  • Tapping the power of customers' stories
    Companies can make great use of the stories of satisfied customers by tapping the power of social media, writes Daniel Kushner, co-founder of Oktopost. Ask clients to share their feedback and create customer testimonial videos to share online, he suggests. Another tip: Use "share" buttons on the company site. "Arm your website and email communications with share buttons and empower your prospects and customers to do some of the talking and promoting for you," Kushner writes. B2C Marketing Insider (3/19) LinkedInFacebookTwitterEmail this Story
  Water Cooler 
  • Why working from home benefits employers
    Employees who are allowed to work from home can experience a better quality of life, but companies themselves benefit too, as they get greater productivity out of their workers, writes Chelsi Nakano, freelance worker and member of the millennial generation. Technology provides tools for tracking projects, keeping lines of communication open and measuring progress, she writes, and "allowing a day or two away from the office could make a world of a difference in happiness and productivity." B2C Marketing Insider (3/19) LinkedInFacebookTwitterEmail this Story
  ISPA Info 
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