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March 7, 2013
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Spa industry news

  Spa Spotlight 
 
  • Taxidermy, truck tires, pin-ups: A spa for men
    The Man Cave doesn't apologize for its testosterone-heavy decor. The Monroe, Wash. spa is outfitted with taxidermied animals, sports memorabilia, a truck-tire table, pin-up girl posters and a pool table. Owner and stylist Jan Woolery says she "duded the heck" out of the space when she bought it, and provides guys-only services such as shaves, haircuts and fast-acting coloring for gray hair. The Monroe Monitor/Valley News (Wash.) (3/5) LinkedInFacebookTwitterEmail this Story
  • Other News
Breath Pedi-Lounge
Allows client to remain in one chair during & after pedicure with three adjustable positions
Top size 27"x68", Camel vinyl — 1 1/2" foam & Wenge veneer, Adjustable head and two-piece foot cushions, Easy pedicure-bowl access (18.5" sold separately), Weight capacity 450 lbs. /chair weight 73 lbs.
Retail Price is $1,495.00. Visit www.etopa.com
  Retail Rundown 
  • Study: Luxury beauty sales dip in some parts of Europe
    France, Italy and Spain all saw a drop in sales of luxury beauty items, while the U.K. saw sales rise, according to research from NPD Group. Despite the flat or falling sales in some parts of Europe, as a whole, the product sector has a bright future, said Karen Grant, NPD Group senior analyst, with gains in market share expected this year. CosmeticsDesign-Europe.com (3/6) LinkedInFacebookTwitterEmail this Story
  • Other News
5 positive ways to respond to negative comments.
Social media is a great way to connect with your customers, but what do you do when the conversation takes a negative turn? With 5 tips, you can learn how to positively respond and help direct the conversation. Read the article and learn the 5 ways to respond positively.

  Hospitality Trends 
 
  • Hotel fitness heads to the great outdoors
    Hotels are going beyond their on-site fitness centers to offer outdoor classes and in-room fitness programs. Fairmont Sonoma Mission Inn & Spa in California lets guests take part in bike tours to local wineries. For those looking to stay indoors yet skip the gym, Hilton lets guests book a yoga room with extra space for poses. Reuters (2/25) LinkedInFacebookTwitterEmail this Story
  • Hotels go local for Earth, economy
    Hotels are going for more locally sourced products, but not only as a way to promote sustainability -- economics are a factor, too. Hotels are also pushing for quicker renovation times in order to minimize hotel down time, which has forced many of them and their contractors to source local items that cost less to produce and ship. Travel Weekly (3/5) LinkedInFacebookTwitterEmail this Story
The ROI of Privacy with TRUSTe Solutions
Investment in a Data Privacy Management Platform can deliver significant, positive financial returns for corporate bottom lines. The "Total Economic Impact (TEI) of TRUSTe" Study explains how Forrester Analysts calculated a 151% ROI for TRUSTe customers. Download the study now.

  Business Best Practices 
  • Using Instagram to promote your small business
    Photo-sharing platform Instagram can be a powerful tool for marketing your company, writes A.J. Kumar of Single Grain. Get started by figuring out what kind of images your customers would want to see. Make sure you take photos that are high quality. Consider using Instagram's geolocation feature or running contests to engage your followers, he recommends. Entrepreneur online (3/6) LinkedInFacebookTwitterEmail this Story
  Customer Service 
  • Ignore customer feedback at your own peril
    Just 31% of companies in a recent Australian survey say they actually use the feedback they get from customers, but ignoring what clients say can be bad for business, experts say. Business leaders should pay attention to both negative and positive feedback, and they should be ready to respond via phone, email or social media. "Not surprisingly, the research confirms that there is a business benefit to listening to customers and acting on that information," said aid Chris Kirby, head of research at Fifth Quadrant, which conducted the survey on customer feedback. Dynamic Business online (Australia) (3/7) LinkedInFacebookTwitterEmail this Story
  Water Cooler 
  ISPA Info 
  • How can the ISPA Media Lead Survey benefit you?
    What can you do to help create a valuable flow of media mentions for your spa? In the latest post to the ISPA Blog, Allie Hembree, ISPA's public relations manager, explains how completing the survey can help generate media exposure for your spa. If you aren't an ISPA member, but want to take advantage of the ways ISPA promotes its members, join today! LinkedInFacebookTwitterEmail this Story
Learn more about ISPA ->About ISPA  |  Events  |  Join ISPA  |  Education & Resources  |  Contact Us

  SmartQuote 
Scientific progress makes moral progress a necessity; for if man's power is increased, the checks that restrain him from abusing it must be strengthened."
--Anne Louise Germaine de Staël,
Swiss author


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