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November 14, 2012
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News for the private club industry

  Industry Update 
  • Private Seattle club remodels to capture younger members
    The interior of Seattle's exclusive Columbia Club has remained practically unchanged during its 27 years -- until now. The club recently unveiled a 5-month, $3.5 million remodeling project designed to lure younger members through its doors. The old version of the club "was like driving a Model T on the autobahn," says General Manager Tommy Trause. “Now we’ve got a Ferrari.” American City Business Journals/Puget Sound (11/9) LinkedInFacebookTwitterEmail this Story
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  Trend Watch 
  • Corporate hotel rates are expected to go up
    A continued upsurge in hotel demand alongside a slowdown in supply growth points to increases in lodging rates for corporate travelers, according to PKF Hospitality Research. Travel managers say contract negotiations for lodging are increasingly favoring hotels in terms of prices. "We're going to be seeing well-above-average increases in average room rates for at least the next three to four years," says PKF President R. Mark Woodworth. The New York Times (tiered subscription model) (11/5) LinkedInFacebookTwitterEmail this Story
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  On the Green 
  • What the election results mean for the game of golf
    The people have spoken and have re-elected President Barack Obama to a second term -- so how does this affect the way private club managers do business? According to writer Bradley Klein, golf courses can run a tighter ship by marketing to the everyday golfer as well as the wealthy, making the game more appealing to a variety of people -- such as minorities and women -- and being prepared for extreme weather situations. Golfweek (11/8) LinkedInFacebookTwitterEmail this Story
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  Operations & Membership Management 
  • 5 ways to ensure teamwork between departments
    Different departments within the same company may have very diverse responsibilities, but they still need to communicate and support each other in order for your business to avoid financial or customer service catastrophes. Help your employees work better together, whether they are in marketing or finance, by leading by example and addressing complicated relationships head-on with open communication. (11/6) LinkedInFacebookTwitterEmail this Story
  • How to handle the first 15 minutes of a crisis
    How management operates during the first 15 minutes of a crisis can determine its course of action for the next hours or days, says Hinda Mitchell, vice president of the CMA public relations agency. When a crisis has hit, focus on the most pressing issue first, then gather all pertinent facts surrounding the situation and learn how the media is involved. (11/8) LinkedInFacebookTwitterEmail this Story
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  NCA News 
  • Election Review: 2013 Outlook for Private Clubs
    With the dust settled and the votes counted, President Obama's re-election will have a significant impact on the private club industry in many different ways. On Nov. 15 and 29, join Brad Steele, NCA’s vice president of government relations and general counsel, for the next sessions of our webinar series as he reviews what took place in the U.S. House of Representatives and Senate races and what the results will mean for our industry. He will also provide expert analysis of the White House result -- discussing what policies we can expect from the president on the road ahead -- and he will address state election results, issues and ballot initiatives.

    Find out more about the webinars or register. LinkedInFacebookTwitterEmail this Story
  • Top Network Management Mistakes and How to Avoid Them
    Join us on Dec. 6 for another installment in our popular webinar series, featuring Brian Warren, the director of network services for Private Club Technology Solutions.

    "To err is human but to really foul things up you need a computer." A quick Google search for this quote will attribute its source to a variety of individuals, from Dan Rather to other lesser-known people. Regardless of the source, the fact remains -- we all make mistakes. However common, mistakes can be tragic when a computer is involved, and the devastation is compounded exponentially on a computer network. This webinar will examine common mistakes made by club personnel when it comes to managing a club’s computer network -- and how to avoid them.

    Find out more about the webinar or register. LinkedInFacebookTwitterEmail this Story
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