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October 11, 2012
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Spa industry news

  Spa Spotlight 
  • Spanish island spas provide a chocolate fix
    Spas on the Spanish island of Grand Canaria are celebrating the food of the gods with treatments that feature cocoa and chocolate in lavish quantities. They range from the chocolate-almond wrap at the Sheraton Salobre Golf Resort & Spa to a massage with melted chocolate poured over the body at the Lopesan Costa Meloneras Resort's Corallium Spa. (U.K.) (10/11) LinkedInFacebookTwitterEmail this Story
  • Four Seasons opens Toronto's largest city spa
    The Four Seasons Toronto has opened a 30,000-square-foot urban retreat in downtown Toronto, a new spa that offers services ranging from facials to a three-hour treatment influenced by the city's range of ethnic cultures. The 17-room facility is the largest Four Seasons urban spa. (U.K.) (10/10) LinkedInFacebookTwitterEmail this Story
  • U.K.'s Stanley House opens rural-themed day spa
    Organic products, a rural decor, and treatment areas that range from a Finnish sauna to a thermal suite are among the highlights at the new Stanley House day spa, which recently opened in the northwest U.K. The 11,000-square-foot luxury spa was designed in part by Howard Spa Consulting. (U.K.) (10/10) LinkedInFacebookTwitterEmail this Story
  Retail Rundown 
  • Santa Monica all-natural hair salon opens
    TheBroot, a hair bar that provides treatment from natural ingredients, has recently launched in Santa Monica, Calif. Owner Samira Asemanfar says ingredients such as avocado, eggs and bananas are used in TheBroot's healing hair masks. Los Angeles Times/All the Rage (tiered subscription model) (10/10) LinkedInFacebookTwitterEmail this Story
  Hospitality Trends 
  • In Sin City, green goes beyond what you gamble
    Las Vegas hotels are making even more of an effort to go green as tourists are in the market for sustainable hotels. MGM Resorts International, Caesars Entertainment and Las Vegas Sands have incorporated sustainable practices into their business models. MGM's CenterCity project, for example, earned six U.S. Green Building Council's Leadership in Energy and Environmental Design Gold certifications. Hotels in the city have embraced composting, rootop gardens, recycling and water-saving measures. Travel Weekly (10/10) LinkedInFacebookTwitterEmail this Story
  Business Best Practices 
  • Are you a bad boss? Here's how to overcome your dark side
    It's all too easy to be a bad boss, writes Michelle McQuaid -- and your negative leadership affects the happiness and productivity of you and those around you. Fortunately, there are concrete but simple steps to reform and embrace a more positive approach to leadership. "I sleep much better at night, knowing that I've tried today to be a good boss," McQuaid writes. SmartBrief/SmartBlog on Leadership (10/9) LinkedInFacebookTwitterEmail this Story
  • How to turn satisfied customers into additional sales
    If you've got satisfied customers, you may be able to use them to boost your sales. You should start by identifying which of your customers think highly of your brand, and then you should encourage these individuals to write reviews and testimonials, according to Rob Fuggetta, author of "Brand Advocates: Turning Enthusiastic Customers Into a Powerful Marketing Force." Also, consider setting up a support forum that allows these satisfied customers to respond to questions from prospects. Inc. online/Sales Source blog (free registration) (10/10) LinkedInFacebookTwitterEmail this Story
  Customer Service 
THE Spa Industry Event is just a few days away — The 2012 ISPA Conference & Expo is the place to be inspired, rejuvenated and energized. Join spa professionals from across the globe in Kissimmee, FL Oct. 15 - 17 to experience 35 hours of spa education, 30 speakers and cutting-edge spa products. Register for the full Conference, a Day Pass or an Expo Only Pass.
  Water Cooler 
  • Crime scene investigation by a doll-making heiress
    Frances Glessner Lee, an heiress to a Chicago machinery company fortune, turned her money and talents for detailed diorama-creation into a business when she formed the "Nutshell Studies of Unexplained Death." Her detailed death scenes with handmade dolls were used as training tools in forensic investigation, a field in which she excelled. (10/10) LinkedInFacebookTwitterEmail this Story
  ISPA Info 
  • 2012 ISPA Conference & Expo Sponsor Spotlight: Salt of the Earth
    ISPA Silver Sponsor Salt of the Earth creates experiences for spa guests like never before. Don’t miss out on your chance to experience Salt of the Earth first-hand by visiting the Balance Center in the Relaxation Area at this year’s Conference & Expo. LinkedInFacebookTwitterEmail this Story
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Action may not always bring happiness; but there is no happiness without action."
--Benjamin Disraeli,
British politician

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