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March 13, 2013
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News about digital retail commerce

  Top Story 
 
  • How to use "curated shopping" to enhance customer experiences
    Whether it uses an algorithm such as Etsy's gift finder or the collective taste of the community at sites such as Modcloth or Threadless, online retail sites are finding increasing value in offering curated shopping experiences. These sites add value by helping consumers wade through the sea of options and improving the likelihood that a purchase will live up to expectations, writes Spreadshirt CEO Philip Rourke. iMedia Connection (3/12) LinkedInFacebookTwitterEmail this Story
The Secrets of Apple's Retail Success
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  Online Retail Trends 
  • Report: A 10th of all U.S. shopping will be online by 2017
    U.S. online retail sales are on track to rise 13% to $262 billion this year and hit $370 billion by 2017, according to Forrester Research. By then, e-commerce will account for about 10% of all U.S. retail sales, up from about 8% now, the report says. Mashable (3/12) LinkedInFacebookTwitterEmail this Story
  • Can retailers be all things to all shoppers?
    Retail is moving closer to an omnichannel world where some shopping trips can be achieved with a few clicks and others require a trip to see and touch the product before purchase. In response, traditional retailers are making online moves, online retailers are starting to gain a physical presence and things are changing constantly as merchants on both sides figure out how to meet the new demands, writes marketer Lisa Arthur. Forbes (3/12) LinkedInFacebookTwitterEmail this Story
  • Subscription model wins over Australian shoppers
    DailyJocks men's fashion blogger Nicholas Egonidis launched a subscription website six months ago that sells a monthly selection of underwear, an enterprise that's drawn about 5,000 subscribers. Subscription online shopping seems to be gaining more fans, especially when it comes to clothing and cosmetics. However, the model is likely to remain a niche in the larger online-retail picture, experts say. The Sydney Morning Herald (Australia) (3/12) LinkedInFacebookTwitterEmail this Story
  New Media & Technology 
  Companies in the News 
  • Column: Can Google help retailers compete with Amazon?
    Reports that Google may help retail chains keep their customers away from doing business with Amazon by providing same-day delivery of products are circulating on the Internet, Don Davis writes in this analysis. Amazon overtook Google on shopping-related searches in 2011, according to Forrester Research. Davis details the operational issues that Google and retailers would face in implementing a delivery scheme. Finally, a Google spokeswoman says the company has "nothing to announce at this time." Internet Retailer (3/12) LinkedInFacebookTwitterEmail this Story
  • Google acquires Canadian startup DNNresearch: Google has taken over three-person startup DNNresearch, a venture launched at the University of Toronto to develop technology for voice and image recognition. CNET (3/12) LinkedInFacebookTwitterEmail this Story
  • Other News
  Interactive Advertising 
  • Condé Nast woos online advertisers with subscriber data
    Condé Nast is planning to deploy its subscriber data to help brands better target their online advertising. The publisher will use a network of 450,000 "preferred subscribers" to glean insights and digital-targeting tips for its full base of 55 million subscribers. "We're taking data from the legacy business and leveraging it online. This is satisfying an advertiser need that we haven't been able to do in the past," says Chief Marketing Officer Lou Cona. Adweek (3/6) LinkedInFacebookTwitterEmail this Story
  Shop.org Spotlight 
  • Help us tell the real story of retail
    This year NRF will be looking more broadly at addressing some of the challenges retailers face when it comes to the perception of the industry -- specifically retail careers, community and innovation. How will we be doing that? By bringing more attention to the great careers the industry offers, sharing how retailers are giving back to the communities they serve and exploring how retail innovation is changing how brands provide top-notch consumer experience. And we need your stories to make that happen. Learn more. Retail's BIG Blog (3/12) LinkedInFacebookTwitterEmail this Story
  • Shop.org SmartStat: March 13, 2013
    Of the 82 countries represented at Retail’s BIG Show 2013, Brazil’s 1,736 was the highest number of attendees for any international country. Source: NRF. LinkedInFacebookTwitterEmail this Story
 
  • Are your customers "in sync" with your experience?
    In order to improve the customer experience, retailers must be clear on what they stand for, who their customers are, the problems they are trying to solve, and what customer-facing strategies differentiate them from the competition. A new white paper in the Shop.org library showcases L.E.K. Consulting’s Customer Excellence concept, explaining how retailers can keep business models sustainable and flexible now and in the future. Download the white paper. LinkedInFacebookTwitterEmail this Story
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  SmartQuote 
Humor is an affirmation of dignity, a declaration of man's superiority to all that befalls him."
--Romain Gary,
French diplomat, novelist, film director and aviator


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