Reading this on a mobile device? Try our optimized mobile version here:

February 11, 2013
Sign upForwardArchiveSearch past news
Business news you can use from your Better Business Bureau®

  Trends & Trust 
  • How to develop top-notch mobile apps
    You can create mobile apps that will stand out from the competition by coming up with new concepts and focusing on efficiency and high-quality design, according to Prasant Varghese of IT-services company Icreon. "Focus on delighting people and making your product usable," he said. Entrepreneur online/The Daily Dose blog (2/7) LinkedInFacebookTwitterEmail this Story
  Customer Satisfaction & Marketing 
  • Bad habits that thwart your social media efforts
    Ignoring Facebook comments and bombarding followers with posts are among the missteps some businesses make on social media, writes consultant Sophie Bujold. Sloppy posts are another mistake because they convey a lack of concern about how you run your business. (2/11) LinkedInFacebookTwitterEmail this Story
  • How to make your content meaningful
    Customers will appreciate content that's easy to understand and helps them find solutions to problems, writes Monika Jansen. They also value content that's supported by data and provides actionable steps, she writes. (2/7) LinkedInFacebookTwitterEmail this Story
  Management & Leadership 
  • How to be a more virtuous leader
    Good leaders need to be virtuous -- and that means embracing prudence, temperance and courage, writes Deborah Mills-Scofield. In decision-making, strive to be disciplined, balanced and reflective rather than simply jumping at every opportunity that comes along, Mills-Scofield writes. SmartBrief/SmartBlog on Leadership (2/7) LinkedInFacebookTwitterEmail this Story
  • The power of "why"
    You need to explain why your company does what it does if you want your employees to be truly engaged with their work, writes Bryan Burkhart, founder of H.Bloom. Burkhart is planning an internal "road show" during which he will discuss the company's values and goals for 2013. He also plans to give employees a theme for 2013 and allow them to ask questions. The New York Times (tiered subscription model)/You're the Boss blog (2/7) LinkedInFacebookTwitterEmail this Story
Most small business owners know the importance of managing credit effectively and that a "one size fits all" model won't work. Use Managing Credit - Made Simpler to find the right credit management model for your business and to help identify strategies to ensure you are on top of your business's financial condition.
  Funding & Finance 
  • Small businesses try to keep up with changing tax laws
    Small businesses are struggling to keep up with the rapidly changing tax code, which is being shaped by the "fiscal cliff" deal and the continued implementation of the health care law. "There were some big changes as we moved into the new year," said Kate Barton, Ernst & Young's Americas vice chairwoman for tax services. "We moved from the fiscal cliff to a fiscal minefield." The New York Times (tiered subscription model) (2/10) LinkedInFacebookTwitterEmail this Story
  • Where to look when you can't find a loan
    Several programs may be able to help your company if you're having a hard time finding funding, Stephanie Faris writes. For example, the Small Business Administration's Microloan Program provides funds for furniture and equipment, while the Minority Business Development Agency offers financing for minority-owned companies. Intuit Small Business Blog (2/8) LinkedInFacebookTwitterEmail this Story
  • IRS program can help you correctly classify workers
    An IRS program offers a reprieve to business owners who have incorrectly classified their employees. Under the Voluntary Classification Settlement Program, eligible employers who come into compliance pay a portion of their tax liability and can avoid employment tax audits for previous years as well as penalties and interest. Generally, workers should be classified as employees instead of independent contractors if they provide the same service as your business, writes Bonnie Lee, the owner of Taxpertise. Fox Business Small Business Center (2/8) LinkedInFacebookTwitterEmail this Story
  BBB in the News 
  • Scammers use social media in phishing attempts
    Some scammers are extracting personal information from social media profiles and using it to send their victims e-mails that appear to be from friends, writes Tyler Patton, regional director of the Permian Basin BBB in Texas. You can protect your privacy on social media by tweaking your security settings and being wary of friend requests that come from people you don't know, he writes. Odessa American (Texas) (2/10) LinkedInFacebookTwitterEmail this Story
  Editor's Note 
  • BBB TrustBrief's last issue publishes Feb. 25
    The last issue of BBB TrustBrief will publish on Feb. 25. For more information or if you have any questions, contact the BBB in your area or Chief Marketing Officer Susan P. Kearney. LinkedInFacebookTwitterEmail this Story
The only man I know who behaves sensibly is my tailor; he takes my measurements anew each time he sees me. ... The rest go on with their old measurements and expect me to fit them."
--George Bernard Shaw,
Irish playwright

LinkedInFacebookTwitterEmail this Story

Subscriber Tools
Print friendly format | Web version | Search past news | Archive | Privacy policy

Contact Your

Find BBB on:Twitter    Facebook    LinkedIn
About BBB®
For 100 years, Better Business Bureau has been helping consumers find businesses, brands and charities they can trust. In 2011, consumers turned to BBB more than 100 million times for Business Reviews on more than 4 million companies and Charity Reports on 11,000 charities, all available for free at The Council of Better Business Bureaus is the umbrella organization for 115 local, independent BBBs across the United States and Canada, as well as home to its national programs on dispute resolution and industry self-regulation.
 Recent BBB TrustBrief Issues:   Lead Editor:  Julia Russell
Mailing Address:
SmartBrief, Inc.®, 555 11th ST NW, Suite 600, Washington, DC 20004
© 1999-2013 SmartBrief, Inc.® Legal Information