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October 10, 2012

  Top Story 
It's Time to Engage with Your Customers!
Discover how you can unify customer communications across your organization, connect with customers on any platform and transform every touchpoint into a two-way dialogue. Download Top10 Trends in Customer Engagement to find out how to create a winning customer experience and build customer loyalty!
  Industry Tracker 
  • Dubai developer plans high-end outlet mall
    Developer Meraas Holding plans to build a 160-store outlet mall not far from Dubai's Mall of the Emirates, the company said. The outlet mall will be modeled after a European village and will be built in two phases, with the first phase to include 100 luxury brands; it's one of a slew of new retail projects slated to rise this year and next. The National (Abu Dhabi, United Arab Emirates) (10/9) Email this Story
  • Other News
Secure Cloud Collaboration without Complications
There are plenty of options to consider when it comes to cloud collaboration services, and knowing what to look for can make the difference between getting a secure solution or one that puts your data at risk. Read our whitepaper to get the basics on how to choose the best solution for you.
  Retail News 
  • Target debuts C9 Active Apparel concept
    Target has expanded its C9 by Champion active wear line with the opening of C9 Active Apparel, a 3,000-square-foot concept store that sits below San Francisco's CityTarget store. The store is a standalone brand and the first non-Target store the company has opened since it ended a five-year run with Everyday Hero stores in 1997. Women's Wear Daily (subscription required) (10/10) Email this Story
  • Outlet centers aim for high-end tenants
    More outlet centers are targeting high-end brands as tenants. For owners, this wooing process has gotten easier as retailers witness the profits generated in outlet centers, says Steven Tanger, CEO of Tanger Factory Outlet Centers. (10/9) Email this Story
  Business Best Practices 
  • Analysis: More attention needs to be paid to reputational risk
    Reputational risk is a growing concern for all companies, especially as there is no one executive in a company that will "own" this problem, Caroline McDonald writes. Risks to a company's reputation can be particular insidious as supply chains become more complex, McDonald writes. (10/8) Email this Story

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Affluence in America White Paper
According to Nielsen, a new segment of wealthy Americans has emerged that represents 11 percent of all U.S. households. Build effective marketing and location strategies to this group by understanding these seven distinct groups, each with its own lifestyles, media patterns and preferences. Download report.

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  News from ICSC 
  • The Business of Shopping Center Law
    Based on papers presented at recent ICSC Law Conferences, The Business of Shopping Center Law includes commentary from seasoned industry experts and examines some of the most important legal issues facing today's professional. Topics covered include Operating Expenses, Property Acquisition, Capital Infusion, Lease Financing, Construction and Development, Green Leases, Exit Strategies and more. Buy it now in the ICSC bookstore. Email this Story
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It seems to me that trying to live without friends is like milking a bear to get cream for your morning coffee. It is a whole lot of trouble, and then not worth much after you get it."
--Zora Neale Hurston,
American author

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