Reading this on a mobile device? Try our optimized mobile version here:

March 11, 2013News for travel agents

  Business and Industry Watch 
  • Other News
  Trends and Technology 
  • Travel industry's job growth slowed in February, U.S. Travel says
    Employment growth in the travel industry declined to 1,000 new jobs in February, the U.S. Travel Association reports. However, total employment contributed by the travel industry has reached 7.7 million -- the highest level since September 2008. The group also noted a stronger increase in travel exports since January 2012, at 10.5%, compared with 1% growth attributed to travel imports. TravelPulse (3/10) LinkedInFacebookTwitterEmail this Story
  • Cruise lines cut trips to appeal to younger travelers
    Silversea Cruises and Crystal Cruises are making more shorter voyages available as a way to reach young professionals who can't get as much time off from work for leisure. Celebrity Cruises is expected to do the same next year on its European trips. Luxury cruises typically tend to last from 10 to 21 days, which is more ideal for retired people with more time to spare, this feature says. Travel Weekly (3/7) LinkedInFacebookTwitterEmail this Story
  • Hotel spas focus on indulgence, but also guest wellness
    Hotel spas are shifting some focus from indulgent treatments to ones that have health and medical benefits such as information from on-site nutritionists. More hotels also are offering medical-based services to treat guests holistically. Some spas are not huge moneymakers, but four- and five-star hotels are expected to have them, this feature says. (3/7) LinkedInFacebookTwitterEmail this Story
  • Other News
  Consumer Travel News 
  Regulatory and Legislative 
  Best Practices 
  • Column: Adding wellness boosts the vacation experience
    Travel agents should talk to their clients about the possibility of including wellness elements to their trip to enhance the experience, writes Linden Schaffer, director of Pravassa wellness travel. "You don't have to say to clients that you're booking them a 'wellness vacation.' Instead, educate them on what wellness means and how you've incorporated aspects of wellness into the vacation they already wanted," Schaffer writes. (3/7) LinkedInFacebookTwitterEmail this Story
  Small-Business Strategies 
  • 5 ways to deal with difficult customers
    When customers get angry, turn the negative situation into a positive one by thanking them for calling attention to problems with your service, Monika Jansen writes. Avoid getting defensive and try to see things through their perspective. (3/7) LinkedInFacebookTwitterEmail this Story
  ASTA Spotlight 
  • Save on prescriptions with AMSI's RxSavingsPlus
    RxSavingsPlus, a prescription discount program for individuals without insurance or whose medications are not covered under their current insurance plan, is one of AMSI's newest services. This no-fee program provides deep discounts on most brand-name medications for yourself, friends and family. Among the features and benefits, the program offers up to 10% savings at CVS MinuteClinics on any regular-priced health service or screening that is not covered by their insurance. Learn more. LinkedInFacebookTwitterEmail this Story
Learn more about ASTA ->Resources  |  Conferences  |  Consumer Travel Information  |  Join ASTA

The greatest way to live with honor in this world is to be what we pretend to be."
Greek philosopher

LinkedInFacebookTwitterEmail this Story

Subscriber Tools
Print friendly format | Web version | Search past news | Archive | Privacy policy

Account Director:  Candace Donlin (202) 407-7861
A powerful website for SmartBrief readers including:
 Recent ASTA SmartBrief Issues:   Lead Editor:  Katie Parks
Mailing Address:
SmartBrief, Inc.®, 555 11th ST NW, Suite 600, Washington, DC 20004
© 1999-2013 SmartBrief, Inc.® Legal Information