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December 5, 2012
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Today's Buzz 
 
  • Rethinking the importance of social media rankings
    The data from social media ranking firms such as Unmetric, Klout and PeekYou don't give much real insight into either social media or real-world influence, Jeff John Roberts writes. The field of social rankings could evolve into a genuinely scientific and useful discipline, Roberts writes, but for now we're mostly just drowning in second-rate data. GigaOm (12/4) LinkedInFacebookTwitterGoogle+Email this Story
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Network Update 
Ideas in Action 
  • Is social media really right for every brand?
    Trader Joe's has a well-designed website, but so far has resisted creating a Facebook page or Twitter account, Todd Wasserman writers. The chain is among several major brands that don't use social networks to engage fans, including Apple and Viagra. Mashable (12/4) LinkedInFacebookTwitterGoogle+Email this Story
  • Dell forms group to turn in-house social listening into a service
    Dell is preparing to sell social media consultancy services, putting it up against digital agencies, enterprise-oriented businesses such as Salesforce, and potentially its own agency, WPP's Team Dell. Chief Marketing Officer Karen Quintos says the new group extends from Dell's own social efforts, including a social "listening" center, and aligns with a shift to service offerings. "They want to reposition themselves away from being the PC-based hardware provider into a more strategic business services provider," says Forrester analyst Peter O'Neill. Advertising Age (tiered subscription model) (12/4) LinkedInFacebookTwitterGoogle+Email this Story
Research and Reports 
  • 8 buzzwords your LinkedIn contacts never want to hear again
    LinkedIn has published data citing the most used terms on users' profiles. Words such as "creative," "multinational," "motivated" or "responsible" should all be off-limits to users who want to stand out, the site warns. "Set yourself apart in the new year by wiping your profile clean of buzzwords!" a network blog post advises. The Atlantic Wire (12/4) LinkedInFacebookTwitterGoogle+Email this Story
SmartPulse 
  • Do you notice a seasonal decline in social-follower engagement during the holiday season?
    Yes  46.88%
    Not sure  28.12%
    No  25.00%
  • How often do you revise your LinkedIn profile?
I don't have a LinkedIn profile
I don't revise my profile
I do it more than once a year
I do it once a year or less
Not sure

The Takeaway 
  • Why social media WOMM beats conventional advertising
    Even the best-targeted Facebook ads are of questionable relevance and interest to the site's users -- but that's not a problem for word-of-mouth-marketing social media campaigns, says Georgia State University's V. Kumar. Good word-of-mouth-marketing campaigns are opt-in, with users participating because they're genuinely interested and think their contacts will share their enthusiasm. "If you engage customers ... they go and they get their friends to try it out," Kumar explains. MIT Sloan Management Review online (12/4) LinkedInFacebookTwitterGoogle+Email this Story
Social Shareable 
  • Twitter is for the birds, artist says
    Artist Voldemars Dudums has replaced a keyboard's keys with lumps of fat and placed it outside as a bird feeder. The birds' pecks are recorded as keystrokes, which are then posted to Twitter. "We ended one of the greatest internet injustices of all time and gave Twitter back to the original twitterers, the birds," Dudums wrote in a blog post. CNET (12/4) LinkedInFacebookTwitterGoogle+Email this Story
 
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SmartQuote 
At this rate, it won't be long until a company comes along to offer multi-media rankings for the neighborhood cats."
--Jeff John Roberts, writing at GigaOm
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 Andy Sernovitz, Editor at Large
Andy Sernovitz is the author of "Word of Mouth Marketing: How Smart Companies Get People Talking" and the fantastic blog "Damn, I Wish I'd Thought of That!" He runs WordofMouth.org, where marketers and entrepreneurs learn to be great at word of mouth marketing, and SocialMedia.org, the community for social media leaders at the world's greatest brands. He taught word of mouth marketing at Northwestern and internet entrepreneurship at Wharton.
 

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