Reading this on a mobile device? Try our optimized mobile version here:

January 21, 2013News for travel agents

  Business and Industry Watch 
  • Silversea introduces short sailings in Europe
    Silversea Cruises has announced that it is adding a series of short voyages in Europe to its 2013 itineraries. Destinations include Barcelona, Monte Carlo and Rome. "Many travelers today have busy schedules that make it difficult to fit in time for an extended luxury cruise vacation. It's important for us to offer options that cater to these consumers as well as those who have time for longer voyages," said Ellen Bettridge, Silversea's president of the Americas. USA Today/Cruise Log blog (1/18) LinkedInFacebookTwitterEmail this Story
  • Delta adds revenue component to earn SkyMiles status
    Delta Air Lines has announced plans to change its requirements for earning elite status in its SkyMiles program. Frequent fliers will have to spend certain dollar amounts to qualify. "Adding a revenue component to the SkyMiles Medallion program ensures that our most valued customers receive the best program benefits and a more exclusive experience," said Jeff Robertson, vice president of the SkyMiles program, in a statement. CNN (1/18) LinkedInFacebookTwitterEmail this Story
  • MLT Vacations will break ties with United Airlines
    MLT Vacations has announced that it is ending its marketing partnership with United Airlines. After the transition period of about a year, after MLT will end its service as vacation packager for United Vacations. MLT says it plans to focus on expanding Delta Air Lines' Delta Vacations brand after the split. TravelPulse (1/17) LinkedInFacebookTwitterEmail this Story
  • Other News
  Trends and Technology 
  • Adults-only all-inclusive resorts add luxury flairs
    Adults-only all-inclusive resorts are a popular choice for couples that don't want to keep pulling out their wallets to pay for extras, an expert says. Most locations include butler service, and are tying in more luxury-hotel aspects so they are not viewed as a budget-travel option, this feature says. Royal Hideaway Playacar in Playa del Carmen, Mexico, was the first adult all-inclusive to win a five-diamond rating from AAA. USA Today (1/18) LinkedInFacebookTwitterEmail this Story
  • Travel industry is ready for Facebook's search engine
    Facebook's Graph Search engine, which is in beta, could have an effect on the travel industry because it incorporates recommendations and information from a user's social network. "Without relying on traditional search or reviews, it's possible to actively seek out the opinions of trusted contacts and connections," Jena Tesse Fox writes. Hotel Management online (1/17) LinkedInFacebookTwitterEmail this Story
  • Other News
  Consumer Travel News 
  Regulatory and Legislative 
  Best Practices 
  • LinkedIn can expand a travel agent's reach online
    Travel agents can use LinkedIn to widen their business network and their online exposure, says Nathan Egan, CEO of PeopleLinx. "LinkedIn, which is adding 3 million new members each month, allows you to build a community around your success as a travel agent. If you can get your connections to endorse you, their connections are more likely to reach out to you," Egan said. (1/17) LinkedInFacebookTwitterEmail this Story

Interested in learning more about advertising in ASTA SmartBrief? Contact Candace Donlin at (202) 407-7861 or 

  Small-Business Strategies 
  • How to avoid the sticky customer trap
    Once businesses win customers, they often fall into the sticky customer trap, in which rising revenues cause complacency and decreasing customer value, write Karl Stark and Bill Stewart, managing directors of strategic advisory firm Avondale. To avoid the sticky customer trap, businesses should continually measure the leading indicators of customer value, including quality and timeliness, they write. Inc. online (free registration) (1/17) LinkedInFacebookTwitterEmail this Story
  ASTA Spotlight 
  • ASTA article: Regulatory burdens and risks
    ASTA's vice president of government affairs, Eben Peck, recently wrote an article in Travel Weekly titled "Monitoring regulatory burdens and risks." It discusses the Regulatory Compliance Handbook that includes major federal statutes and regulations directly impacting travel agents. Read the full article. LinkedInFacebookTwitterEmail this Story
Learn more about ASTA ->Resources  |  Conferences  |  Consumer Travel Information  |  Join ASTA

  Sponsored Poll 
  • Does your business use digital signs or kiosks to communicate with customers?
    No  71.35%
    Yes  28.65%
Give me six hours to chop down a tree and I will spend the first four sharpening the axe."
--Abraham Lincoln,
16th U.S. president

LinkedInFacebookTwitterEmail this Story

Subscriber Tools
Print friendly format | Web version | Search past news | Archive | Privacy policy

Account Director:  Candace Donlin (202) 407-7861
A powerful website for SmartBrief readers including:
 Recent ASTA SmartBrief Issues:   Lead Editor:  Katie Parks
Mailing Address:
SmartBrief, Inc.®, 555 11th ST NW, Suite 600, Washington, DC 20004
© 1999-2013 SmartBrief, Inc.® Legal Information