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October 31, 2012News for hotel and lodging professionals

  Front Desk 
  • Hoteliers disclose gloomy business outlook over damage from Sandy
    Hotel operators in areas affected by the superstorm Sandy predict a significant loss of revenue because of the disaster. The bleak forecast stems from widespread closures as well as group cancellations that generally aren't covered by insurance. "Without a doubt, CEOs seem to expect a net negative impact from this storm as compared to normal-for-the-year weather events. Damage is insured, but the loss of business here might not be," said Jeffrey Donnelly, an analyst at Wells Fargo Securities. The Wall Street Journal (10/30), Bloomberg (10/30) LinkedInFacebookTwitterEmail this Story
  Business Update 
  • InterContinental Hotels Group will expand in Caribbean
    InterContinental Hotels Group says it has added four hotels to its development pipeline in the Caribbean region -- one under the Crowne Plaza brand, one with the Holiday Inn Express flag and two carrying the Holiday Inn flag. IHG has about 3,100 rooms set to come online in the Caribbean and Latin American regions. The hotel firm also unveiled plans to upgrade two of its upscale resorts in the region -- the 938-room InterContinental San Juan hotel and the 597-room Holiday Inn Resort Aruba. TravelPulse (10/30) LinkedInFacebookTwitterEmail this Story
  • Other News
  Market Trends 
  • Green hotels sprout across Copenhagen
    Nearly two-thirds of Copenhagen's hotels boast a globally recognized eco-rating as a result of increasing demand from corporate customers as well as the COP 15 United Nations climate change summit that was hosted in the Danish capital in 2009. "The fact that Denmark decided to host COP 15 at a far greater level of sustainability than required by the U.N. has been a catalyst for the city's tourism industry. The hotels are far greener than prior to the summit, and there is a very big emphasis here on environmental awareness," said Lars Bernhard Jørgensen, managing director of the city's promotional organization. (10/29) LinkedInFacebookTwitterEmail this Story
  • Other News
  Spotlight on Technology 
  • SEO is still king for hotel websites
    Search engine optimization remains an important tool for hotels to generate online booking revenue, say Max Starkov and Sue Wiker of hospitality industry digital marketing firm HeBS. Citing figures that show more than half their clients' online revenue come from SEO, they recommend that hotels work to develop website content with features such as blogs or deal alerts so that it performs as well as possible in search rankings. 4Hoteliers (10/29) LinkedInFacebookTwitterEmail this Story
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  Best Practices 
  • Column: Closing more hotel sales requires a shift in attitude
    Reestablishing the hotel sales department's role as sales-makers instead of order-takers opens more opportunities to land sales and build relationships with existing clients, writes Tom Costello, principal of Groups International. Sales-makers differ from order-takers by focusing on customers' needs, engaging fully with prospects and actively seeking sales opportunities, Costello writes. 4Hoteliers (10/30) LinkedInFacebookTwitterEmail this Story
  • Spa at South Point in Las Vegas to undergo renovation
    The spa at South Point Hotel & Casino in Las Vegas will undergo a full renovation. The Costa Del Sur Spa & Salon will offer new services and treatments, a Jacuzzi and a lounge when the project is completed. "This project is more than a simple facelift to the exterior," said Ryan Growney, South Point general manager. Las Vegas Sun (10/29) LinkedInFacebookTwitterEmail this Story
  • Other News
  AH&LA News 
  • Strengthen expertise, affect industry change
    Sit side-by-side with industry professionals working in your same capacity in a forum dedicated to furthering your specialty. AH&LA members can participate in more than 30 committees, ranging from HR to technology and F&B and everything in between. Most meet twice a year and there's no cost to join. Learn more at LinkedInFacebookTwitterEmail this Story
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    American Hotel & Lodging Association is pleased that our relationship with FedEx gives you a shot at energizing your business with hundreds of prizes. Join a special group of customers eligible to win up to $10,000. You'll be automatically entered in the sweepstakes and eligible to play the game when you apply for our FedEx Advantage discount program. Use passcode WSGPBB. 
As a member of American Hotel & Lodging Association, you'll also save up to 29% on FedEx services during the sweepstakes and beyond. Visit here. LinkedInFacebookTwitterEmail this Story
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--Sir Arthur Conan Doyle,
Scottish physician and writer

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