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January 29, 2013
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Spa industry news

  Spa Spotlight 
  • Brazil's Unique Garden offers delight for all five senses
    Victor Siaulys founded Unique Garden spa on 81 acres in the Cantareira State Park new São Paulo, Brazil, for his blind daughter. While the grounds are beautiful, the treatments focus on other senses such as touch with baths and massages. The grounds are a bird refuge, filling the spa with their songs. Flowers and herbs entice the nose, and three restaurants on site take care of the taste buds. Forbes (1/28) LinkedInFacebookTwitterEmail this Story
  • Connecticut spa gives back with fashion show for hospice
    A fashion show put on by Dawn's Pizzazz Artistic Group & Day Spa raised $63,000 for Healing Heart hospice in Connecticut. The show featured the history of beauty products, and staff were responsible for coming up with ideas and helping put on the show. "Service is part of my handbook. If new staffers aren't on board with giving back, they will be once the rest of the team gets ahold of them!" said spa owner Dawn Blom. DAYSPA magazine (1/2013) LinkedInFacebookTwitterEmail this Story
  • Other News
  Retail Rundown 
  • Contrast and texture featured in 2013 nail trends
    Contrast will be the big trend in nails for 2013. Nails with embedded gems, and bold polishes with glitter will make texture a feature for some nails. But classic styles such as pale, will never go out of style. "Look, you can never go past the old classic red," said Australian nail salon manager Andrew Dixon. Yahoo/The West Australian (1/29) LinkedInFacebookTwitterEmail this Story
  Hospitality Trends 
  Business Best Practices 
  • How can dopamine increase employee creativity?
    Boost employee engagement and creativity by increasing their dopamine levels, this article advises. Dopamine is the feel-good chemical released by our brains when we fall in love or do other pleasurable things. To boost levels, give employees time for some exercise and keep dopamine boosting fruits like bananas and blueberries nearby. HRRingleader.com (1/28) LinkedInFacebookTwitterEmail this Story
  Customer Service 
  • Treat each customer as a top priority to win them over
    See each customer as a person, and give their issue your full attention to win their loyalty, writes Flavio Martins. This will boost your company's reputation and help build relationships. Also, use social media address complaints and "find out how you can best help and serve them, and what you can do to improve their experience top to bottom when it comes to winning them over and proving your mettle to them," Martins concludes. B2C Marketing Insider (1/28) LinkedInFacebookTwitterEmail this Story
  Finance and Economics 
  Water Cooler 
  • Many college grads settle for low-level jobs, report says
    The U.S. workforce included about 42 million college graduates in 2010, but only about 28.6 million jobs that year required a college degree, a study by the Center for College Affordability and Productivity says. The findings suggest that many college graduates are failing to find jobs commensurate with their education. "There are going to be an awful lot of disappointed people because a lot of them are going to end up as janitors," said Richard Vedder, who conducted the study. USA Today (1/28) LinkedInFacebookTwitterEmail this Story
  ISPA Info 
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  SmartQuote 
I attribute my success to this: I never gave or took any excuse."
--Florence Nightingale,
British social reformer, nurse and statistician


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