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February 27, 2013
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  The Concierge Desk 
  • Westin, Delta partner for in-flight bedding program
    Westin Hotels & Resorts and Delta Air Lines have entered into a partnership to provide business fliers on Delta flights with Westin-made bedding products. "We are delighted to bring the Westin Heavenly experience to thousands of Delta travelers around the world, especially at a time when Westin is experiencing tremendous growth in key markets around the world," said Brian Povinelli, Westin's global brand leader. (free registration) (2/26) LinkedInFacebookTwitterEmail this Story
  • Ariz.'s Miraval resort is a desert retreat for mind, body
    Miraval Arizona Resort & Spa in Tucson offers a variety of treatments and activities to help guests unwind. The complimentary Equine Experience lets guests groom horses while learning about fear and frustration, and the NAGA Thai treatment uses silk scarves to stretch a guest's back. USA Today (2/25) LinkedInFacebookTwitterEmail this Story
  • Carnival adds port calls to Coco Cay island in Bahamas
    Carnival Cruise Lines has announced that two of its ships will make port calls at Coco Cay island, also known as Little Stirrup Cay, in the Bahamas, for select itineraries this year. The Carnival Ecstasy and the Carnival Fascination will visit Royal Caribbean's private island during their five-day voyages from Port Canaveral, Fla., and Jacksonville, Fla., respectively, instead of previously planned stops in Key West, Fla. Travel Weekly (2/26) LinkedInFacebookTwitterEmail this Story
  • Las Vegas spa will launch hangover-cure center
    Reviv spa at Las Vegas' MGM Grand will launch a new therapy designed to help customers recover from heavy-duty hangovers. The medical spa will offer IV lines that pump a vitamin-rich infusion into the system, relieving dehydration that comes from overdoing alcohol. The physicians who are promoting the treatment pioneered it at their center in Miami. Las Vegas Sun (2/26) LinkedInFacebookTwitterEmail this Story
  • Other News
  Hospitality Trends and Technology 
  • Column: How to draw the millennial travel segment
    Offering services and amenities attuned to the specific preferences of the millennial generation is key to capturing this growing segment, writes Robert Habeeb of First Hospitality Group. Millennials generally respond positively to high-tech amenities and venues that allow socialization, Habeeb writes. (2/25) LinkedInFacebookTwitterEmail this Story
  • Customers aren't happy with online travel booking, report says
    More people are satisfied with e-commerce websites, but customer satisfaction has fallen 2.6% for online travel, according to a USA Today report on the American Customer Satisfaction Index. "There's been a lack of innovation in the category," said Larry Freed, CEO at ForeSee, which helps produce the index. "Consumers are saying that the value they're getting hasn't kept up with how their expectations are evolving." Mobile booking has changed the travel industry, and will account for 50% of online flight booking by 2017, this feature says. Hotel Management online (2/26) LinkedInFacebookTwitterEmail this Story
  • Other News
  Spotlight on Development 
  • First phase of Las Vegas Convention Center redo is approved
    A $150 million plan to renovate the Las Vegas Global Business District was approved Tuesday. It is part of a $2.5 billion plan to overhaul the district that includes the Las Vegas Convention Center. Plans call for wireless connectivity throughout the center, restaurants and casual eateries, outdoor space, retailers and a wellness center. Las Vegas Review-Journal (2/26) LinkedInFacebookTwitterEmail this Story
  • Owner of San Antonio Hyatt resort plans refurbishment
    Woodbine Development Corp. is looking to use part of $89.5 million in refinancing it recently obtained to fund renovations on the Hyatt Regency Hill Country Resort and Spa in San Antonio. The $35 million project calls for improvements to the property's outdoor space, including its water park. (2/25) LinkedInFacebookTwitterEmail this Story
  • Other News
  International Update 
  • La Quinta Inns & Suites eyes Central America for expansion
    La Quinta Inns & Suites has unveiled plans to develop properties in Guatemala, Honduras, Nicaragua and Panama through a partnership with Grupo Santos. La Quinta posted a strong performance in 2012, with 7.9% growth in revenue per available room, a 2.6% increase in occupancy and 10% rise in systemwide revenue, to $1.4 billion. (2/26) LinkedInFacebookTwitterEmail this Story
  • Other News
  Luxury Hoteliers News 
  • Sheraton on the upward curve
    The major international hotel group plans to open 30 hotels this year, with its sights set mostly on the Asia-Pacific region. Half of the projected hotel openings will be in China, but the company is also looking at emerging markets such as Latin America, the Middle East and Turkey. Read more. LinkedInFacebookTwitterEmail this Story
  • Seeking executive chef for hotel in Africa
    A well known African hotel group is offering an attractive, tax-free, single status package to an executive chef with experience working in Africa. Salary includes housing, medical, provident fund and two tickets home a year. Learn more. LinkedInFacebookTwitterEmail this Story
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German-American psychologist

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