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April 30, 2010
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Today's Buzz 
 
  • Everyone's heard of Twitter -- but who's actually using it?
    Almost nine out of 10 Americans have heard of Twitter, but 7% of the population is actually using the service, according to a survey. "The simple fact of the matter is social-media evangelists, enthusiasts and addicts make up a small portion of the population," writes Jason Falls. "We should balance our enthusiasm for the new and cool with a dose of reality," he writes. Social Media Today (4/29), Social Media Explorer (4/29) LinkedInFacebookTwitterEmail this Story
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Ideas in Action 
  • Soldiers need social tools, says DoD official
    Deputy Defense Secretary William J. Lynn III toured Facebook's offices this week and took the opportunity to talk up social media's role in boosting the nation's security and military capabilities. Social tools help military families stay in touch, boost recruitment efforts and are transforming intelligence efforts, Lynn said. "We use social media just as other organizations do," he added. DefenseLINK (U.S. Department of Defense) (4/28) LinkedInFacebookTwitterEmail this Story
  • Facebook's secret weapon revealed
    Former Facebook President Sean Parker has revealed the secret of the social network's phenomenal success: other people's incompetence. Lambasting MySpace and Friendster, Parker said Facebook should never have been given a chance to get off the ground. "The only reason we won was because of the gross incompetence of MySpace -- systematically, over a period of many years," he added. FastCompany.com (4/29) LinkedInFacebookTwitterEmail this Story
The Takeaway 
 
  • 5 marketing lessons from Facebook's privacy fight
    As Facebook prepares for a privacy face-off with lawmakers and regulators, marketers should do their best to stay one step ahead, writes Augie Ray. Embrace Facebook's features, Ray advises, but go the extra mile to ensure your users understand the privacy implications of any new social-Web bells and whistles. The Forrester Blog (4/29) LinkedInFacebookTwitterEmail this Story
  • How Realtors are making the most of the social Web
    Buying a home can be emotionally and financially taxing, and Realtors should use social tools to help their customers cope, writes Leslie Mann. By letting Realtors offer a personal touch and help their customers avoid pitfalls, social media can turn home buyers into long-term advocates for your brand. "If applied correctly, it can be a great way to open a dialog, share advice, and begin to forge a relationship," she adds. HubSpot.com (4/29) LinkedInFacebookTwitterEmail this Story
  • Do you know where to find your biggest fans?
    Most of your word of mouth comes from a core of "mass influencers," writes Jay Baer, so by targeting these outspoken fans you can boost the efficiency and reach of your social efforts. Gathering information about your customers' age, income and mobile-device uptake can help you isolate these influencers, allowing you to target them more effectively in future campaigns. Convince & Convert (4/28) LinkedInFacebookTwitterEmail this Story
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Featured Content 
 

Most Read 
  • The big re-tweet

    Every day, we search our SmartBrief on Social Media Reader List and reprint one great tweet. Just include #ireadSBoSM in your next tweet and we'll add you to the community. Not only will you find other like-minded readers looking to network, your next tweet might end up in lights!

    RT @jordanv Great post by @askdebra on more thoughts on Facebook Like button for spreading nonprofit goodness on the web http://ow.ly/1FcrO

    LinkedInFacebookTwitterEmail this Story
SmartQuote 
Great brands are brands that consumers trust, and trust has become an even more vital brand attribute in the age of data collection and social sharing."
--Augie Ray, social-media analyst, writing in Forrester.com
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 Andy Sernovitz, Editor at Large
Andy Sernovitz is author of "Word of Mouth Marketing" and the word of mouth marketing blog/newsletter "Damn, I Wish I'd Thought of That." Andy is CEO of GasPedal, a company that teaches word of mouth and hosts the Word of Mouth Marketing Supergenius conference.
 

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