Reading this on a mobile device? Try our optimized mobile version here:

January 28, 2013
Sign upForwardArchiveAdvertise
Spa industry news

  Spa Spotlight 
  • Willow Stream Spa director overcomes challenges
    Paul Schmidt had to jump through many legal hoops -- like immigration -- when he left Wyoming to become the director at the Willow Stream Spa at Fairmont Southampton Princess Resort on the main island of Bermuda. Now, he runs the 31,000-square-foot spa, supervising 67 staff members. "I feel honored to be invited by another culture to live and work as a contributing member of their society," Schmidt said. DAYSPA magazine (1/2013) LinkedInFacebookTwitterEmail this Story
  • Winter getaways at Wis. spas
    From Japanese soaking tubs and couples' massage at EarthSky BodyMind Center to the caviar facials and wellness classes at five-star Kohler Waters Spa, Wisconsin spas are serving up relaxation and healing for winter-weary guests. This list highlights some of the state's top spas, whose treatments include Balinese massage, aromatherapy baths and sandstone body polishes. Milwaukee Journal Sentinel (tiered subscription model) (1/25) LinkedInFacebookTwitterEmail this Story
  • Top global spas for a vacation that heals
    Spas such as Six Senses Zighy Bay in Oman, Ananda spa in India and Simply Healing in England aim to offer not just a vacation retreat, but a chance to detoxify the body and spirit. They're among 10 top spas on this list of wellness getaways, spas whose services range from sleep-enhancement treatments at Kamalaya in Thailand to warm water massage at Spa Eastman in Canada. CNN (1/28) LinkedInFacebookTwitterEmail this Story
  Retail Rundown 
  • Lash extension trend keeps growing
    They're not exactly a new invention, but lash extensions are getting a new lease on life with silk materials, technician training, and a growing group of clients who want the appearance of mascara without the irritation to the eyes. Older women, as well, are lining up for the temporary extensions, to fill in lashes thinned by age. The Morning Star (Vernon, British Columbia) (1/25) LinkedInFacebookTwitterEmail this Story
  Hospitality Trends 
  • Resort opportunities, financing are opening up for investors
    Opportunities for investing in resort properties are emerging in several U.S. markets as available financing continues to grow, a panel of resort executives said during a session at last week's Americas Lodging Investment Summit in Los Angeles. "Lenders are still conservatively underwriting resorts, but if you have a good story, you're a good sponsor and you have a track record of success they're now looking at your future 12 months instead of just your past 12 months," said Robert Lowe Jr., CEO Of Lowe Hospitality Group. (1/25) LinkedInFacebookTwitterEmail this Story
  Business Best Practices 
  • Tips for creating a top-notch website for your business
    Simplicity is essential when designing an online presence for your business, writes Ramon Ray. "The key to keeping customers around is providing quick load times and straightforward menus," he writes. You should also keep your website updated and make sure your content is brief enough to hold your customers' attention, he writes. (1/24) LinkedInFacebookTwitterEmail this Story
  Customer Service 
  • Cementing client relationships with great service
    It's a lot easier to win the loyalty of customers with great service than to try to woo new clients, writes e-mail marketing expert Meredith Thornton. Taking simple steps such as encouraging feedback, going the extra mile anytime you can and apologizing when necessary can help a business achieve that level of service, she writes. B2C Marketing Insider (1/25) LinkedInFacebookTwitterEmail this Story
  Water Cooler 
  ISPA Info 
  • Apply to speak at the ISPA Conference & Expo
    The 2013 ISPA Conference & Expo will offer spa professionals invaluable education through Professional Development Sessions. If you are a spa industry leader with expertise and knowledge to share, apply to become a speaker today! And watch for additional speaking opportunities coming soon for this year's event at Mandalay Bay Resort & Casino in Las Vegas. LinkedInFacebookTwitterEmail this Story
Learn more about ISPA ->About ISPA  |  Events  |  Join ISPA  |  Education & Resources  |  Contact Us

If fate means you to lose, give him a good fight anyhow."
--William McFee,
British-American writer

LinkedInFacebookTwitterEmail this Story

Subscriber Tools
Print friendly format | Web version | Search past news | Archive | Privacy policy

Account Director:  Candace Donlin 202-407-7861
A powerful website for SmartBrief readers including:
 Recent ISPA SmartBrief Issues:   Lead Editor:  Liz DeHoff
Mailing Address:
SmartBrief, Inc.®, 555 11th ST NW, Suite 600, Washington, DC 20004
© 1999-2013 SmartBrief, Inc.® Legal Information