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November 20, 2012
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The source for security news in retail and hospitality

  Hospitality Risk Management 
  • Column: Promote hotel security in marketing efforts
    Tourists want to see a solid security presence at the hotels they stay at, and hoteliers would be wise to properly train guards and make security part of their marketing strategy. "Visitors continue to make it clear that, in this 'era of terrorism' and in places where there is street crime, a highly visible police and security presence makes them feel more comfortable, willing to stay on the streets longer and more likely to spend money," this feature says. eHotelier.com (11/7) LinkedInFacebookTwitterEmail this Story
  • Hotels focus on guests' security
    Responding to reports that guest security has been compromised at some hotels, several hoteliers say they are looking at their safety policies. Hotel consultant Fred Del Marva says security starts at the front desk, where clerks should never announce the room number verbally. HotelNewsNow.com (11/15) LinkedInFacebookTwitterEmail this Story
  • Bye, bye room keys: Doors unlock with smartphones
    A new hotel door lock system by y!kes uses Bluetooth technology to grant guests room access. To use the system, hotel guests download an app and log in. The app would then link the reservation to the mobile device, which would then notify guests when the room is ready. After entering a PIN, guests would retrieve their room number. The system automatically checks visitors in the lobby, and opens the door when they touch the handle. Hotel Management online (10/25) LinkedInFacebookTwitterEmail this Story
  Retail Risk Management 
  • Canadian teen is arrested in photography incident
    When Jakub Markiewicz,16, recently shot photos of a man being arrested at a shopping mall in Burnaby, British Columbia, he thought he was simply capturing news, he said. Markiewicz said he was accused of causing a disturbance and was arrested after guards ordered him to "delete the photo." However, he said he told them the photograph couldn't be deleted because he was using a film camera. He snapped another shot and was then tackled, he said. The Huffington Post/CBC (Canada) (10/26) LinkedInFacebookTwitterEmail this Story
  Innovation & Developments 
  • How vendors are keeping automated locks secure
    Hotel-lock vendors are constantly developing new strategies to keep increasingly automated locks safe, says ASSA ABLOY Hospitality executive Tim Shea, such as automatic alerts to hotel security when someone tampers with a lock or tries to use the same card to open multiple rooms. Other innovations include locks that do not store master-key information and service devices that use an encryption process to gain access to the lock. Hotel Management online (10/31) LinkedInFacebookTwitterEmail this Story
  • Column: Owners, franchisors clash over hotel technology upgrades
    Franchisors' drive to implement brand standards at affiliated hotels have continually placed them at odds with hotel owners, particularly in the area of hotel technology, writes Timo Kettern, IT director for Westbridge Europe. "Around the world, it's David versus Goliath as franchisors are being challenged as to why certain standards are in place even though, more often than not, these investments have a negligible impact on the ability of the hotelier to bring in additional revenue," Kettern writes. TNooz.com (10/24) LinkedInFacebookTwitterEmail this Story
  Business Operations & Strategy 
  • Holiday fire safety resources

    Did you know most states and municipalities have regulations regarding holiday decorations? Make sure to review local and state fire codes when decorating for the upcoming season. And the U.S. Consumer Product Safety Commission has Holiday Decoration Safety Tips and the National Fire Protection Association has a Hotel Fire Safety Checklist to assess property readiness in case of a fire. The U.S. Fire Administration and the Department of Homeland Security maintain a list of fire-safe hotels approved for government travelers. All these resources can be found on the American Hotel & Lodging Association website. LinkedInFacebookTwitterEmail this Story
  • Retailers cater to post-Thanksgiving dinner crowd
    Retailers are looking to get an even bigger jump on Black Friday this year. Sears and Wal-Mart will open their stores at 8 p.m. Thanksgiving, and Kmart will close only from 4 to 8 p.m. Macy's, Best Buy and Kohl's will all open at midnight. "This is actually something we've seen really take off with consumers in recent years," said National Retail Federation spokeswoman Kathy Grannis. NBC News (11/8) LinkedInFacebookTwitterEmail this Story
  • Learn more about managing increased shopping and holiday event traffic: Download a free Crowd Management Guide. LinkedInFacebookTwitterEmail this Story
  Legislative & Policy Monitor 
  SmartQuote 
A good man with a good conscience doesn't walk so fast."
--Georg Büchner,
German writer


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Valor Security Services provides security management services and risk management expertise nationally to over 260 retail, hospitality, and mixed use properties owned or operated by a variety of successful developers, owners, and management companies. Valor is exclusive to the hospitality, retail, and mixed use markets. As a result, our training, operations, and efforts are focused on, and based on the requirements of, these markets.

 
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