Reading this on a mobile device? Try our optimized mobile version here:

October 25, 2012News for the retail industry

  Top Story 
  • Best Buy tightens U.S. management: Mike Vitelli, the president of Best Buy's U.S. operations, will leave the company in early February, and EVP Tim Sheehan will be done at the end of this month, the company said Wednesday. The cuts come as new CEO Hubert Joly works to cut costs and create a leaner operation. Also on Wednesday, Best Buy warned that its third-quarter earnings and revenue are likely to fall below the same period last year. The Washington Post/The Associated Press (10/24) LinkedInFacebookTwitterEmail this Story
Retail winners are embracing an omnichannel strategy
Retail is undergoing a transformation spurred by new technology and consumer demands, and companies are moving towards omnichannel to stay relevant. As traditional systems fall short, leaders are adopting cloud-based technology to gain visibility and connect with partners. Download this free white paper to learn how retailers use cloud to gain a level of control not possible with license-and-install software.
  Industry Watch 
  • American Eagle CEO takes long-term view
    American Eagle's future is more international and less promotional, CEO Robert Hanson told investors as he laid out a long-term strategy for the teen apparel retailer's future growth. The plan calls for closing up to 30 underperforming stores per year, while opening up to 30 new ones in wealthier urban areas including New York City's Upper West Side. Women's Wear Daily (subscription required) (10/24) LinkedInFacebookTwitterEmail this Story
  • Barnes & Noble reports PIN-pad tampering at 63 stores
    Hackers tampered with PIN pads at 63 Barnes & Noble stores in nine states, prompting the retailer to warn customers to check their credit and debit card statements for fraudulent charges. The company said it disconnected PIN pads at all stores Sept. 14, after learning of the problem. The Associated Press (10/23) LinkedInFacebookTwitterEmail this Story
  Retail Trends 
  • Survey: Shoppers plan to vote before they spend
    Almost a quarter of consumers plan to wait until after the presidential election to start their holiday shopping, even though half said the outcome won't change their spending plans, according to a Deloitte survey of 5,000 U.S. consumers. The survey also revealed that consumers are more optimistic than they were this time last year but still plan to spend cautiously. CNBC (10/24) LinkedInFacebookTwitterEmail this Story
  • What shoppers want from omnichannel customer service
    Today's consumers want seamless service between in-store and online, and they get vocal on Facebook and Twitter when the service is bad, factors that raise the customer-service bar for retailers. “You may not be interacting with a human being online, but there’s still a service involved, both good and bad. How the customer defines service needs to be something front-and-center for us, and we’re trying to get up to speed on that,” said Nordstrom President Blake Nordstrom. Women's Wear Daily (subscription required) (10/24) LinkedInFacebookTwitterEmail this Story
  • How luxury retailers are using customer data to boost loyalty
    Loyalty programs that offer customers the perks they want while providing enough to data to determine why customers leave and how to bring them back are key factors for luxury brands looking to hang onto their shoppers in the age of the daily deal, writes Adara Media CEO Layton Han. He shares tips on using loyalty program data to hang onto existing members and bring back others who have left. MediaPost Communications/Engage: Affluent (10/24) LinkedInFacebookTwitterEmail this Story
  Retail Technology 
  • Should retailers fear the Cyber Grinch?
    Retailers have made great strides in protecting their customers' credit-card data, but they still face other cyber threats, including the potential for hackers to hit with denial-of-service attacks that could slow sites to a crawl during the busiest time of the year. “Every company is going to look at what its exposure is. The greater the company is placed at risk, then the more they are going to invest in trying to protect themselves,” said NRF general counsel Mallory Duncan. Fox Business (10/24) LinkedInFacebookTwitterEmail this Story
  Policy & Government Affairs 
  • Swipe fee settlement to get early hearing
    The proposed $7.25 billion settlement in retailers' swipe fee lawsuit against Visa and MasterCard appears to meet the criteria for preliminary approval, but objections from NRF and others “deserve and will get careful consideration” before a final decision is made, U.S. District Court Judge John Gleeson said Wednesday. The judge set an earlier-than-expected hearing date, giving opponents of the settlement until Oct. 31 to file written objections. The Wall Street Journal (10/24), Reuters (10/24) LinkedInFacebookTwitterEmail this Story
  NRF News 
  • NRF Foundation partners with 25 universities to build retail leaders
    More than two dozen colleges and universities across America have joined the NRF Foundation to demonstrate the career path and opportunities the retail industry has to offer. As partners, faculty and students gain exclusive access to industry research, a chance to connect with retail recruiters across the world, and the ability to attend special student programs at Retail’s BIG Show in January. “Retail has tremendous opportunities for America’s next generation of innovators, and we’re committed to bringing retailers and educators together to demonstrate what a retail career really looks like,” NRF Foundation Executive Director Ellen Davis said. Read more. LinkedInFacebookTwitterEmail this Story
  • NRF SmartStat: Oct. 25, 2012
    The NRF Student Association, a facet of the non-profit NRF Foundation, has more than 1,000 student members across its 25 college and university partners. Source: NRF Foundation. LinkedInFacebookTwitterEmail this Story
  • How Neiman Marcus re-energized its brand through "the book"
    At's Annual Summit last month, Neiman Marcus' executive creative director Georgia Christensen provided a glimpse at the strategies that earned "the book" a spot in TIME Magazine's top ad campaigns in 1996, as well as how technology has helped the magazine evolve to an all-around interactive approach to retail. Read more. Blog (9/12) LinkedInFacebookTwitterEmail this Story
Learn more about NRF ->Join NRF | Govt Relations | NRF Events | STORES | NRF Foundation

  Chain Restaurant News 
  • CEO: Panera's growth results from "stew of factors"
    Panera Bread expects to report more than 30% earnings growth on strong sales in the fourth quarter, the latest in a growing string of good news for the company. The fast-casual chain cites a number of factors for its success, including recent investments in Panera's catering business, founder and co-CEO Ron Shaich said in this CNBC interview. "That growth in catering changes the mix. It brings up the average check, the average profit per transaction." CNBC (10/24) LinkedInFacebookTwitterEmail this Story
Position TitleCompany NameLocation
Retail Associate Merchandise ManagerHallmarkKansas City, MO
The Divisional Merchandise Manager - Ladies Stein MartJacksonville, FL
Director of Merchandising - Factory HouseUnder ArmourBaltimore, MD
Sr. Food Buyer99¢ Only Stores Los Angeles, CA
Sr. General Merchandise Buyer 99¢ Only StoresLos Angeles, CA
Advertising ManagerREIKent, WA
Sr. IT Internal AuditorPetSmartPhoenix, AZ
Channel Sales and Business DevelopmentSLI SystemsSan Jose, CA
Sales Director - East CoastSLI SystemsNew York/New Jersey, NY
Market Development RepresentativeSLI SystemsSan Jose, CA
Selling Manager - HandbagsSaks Fifth AvenuePalm Beach Gardens, FL
District ManagerHallmarkNew Orleans, LA
Selling Manager - Women's ShoesSaks Fifth AvenueAtlanta, GA
Selling Manager - Men'sSaks Fifth AvenueShort Hills, NJ
Click here to view more job listings.

In any field, find the strangest thing and then explore it."
--John Archibald Wheeler,
American theoretical physicist

LinkedInFacebookTwitterEmail this Story

Subscriber Tools
Print friendly format | Web version | Search past news | Archive | Privacy policy

Associate Publisher:  Dena Malouf (202) 407-7837
Job Board:  Jackie Basso (202) 407-7871
 Recent NRF SmartBrief Issues:   Lead Editor:  Megan Conniff
Mailing Address:
SmartBrief, Inc.®, 555 11th ST NW, Suite 600, Washington, DC 20004
© 1999-2012 SmartBrief, Inc.® Legal Information