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February 13, 2013
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News for emergency communications and response professionals

  Making the Call 
 
  • Rescues in confined spaces pose many challenges, firefighters say
    Builders, contractors and other employers need more in their emergency response policies than just a plan to call 9-1-1 because first responders might not always be able to rescue people trapped in confined spaces, according to this article. From a fire department standpoint, firefighters need practical training on confined-space rescues, and officials should be upfront with businesses, 9-1-1 dispatchers and others so they know their response times, capabilities and practical limitations. EHS Today (2/11) LinkedInFacebookTwitterEmail this Story
  • Other News
Free 1-Hour Active Shooting Response Webinar — Feb. 20
There's an active shooting in your community. Are you ready to give pre-arrival survival instructions to callers and pre-entry intelligence to responders? Do you have a plan in place with local schools, hospitals, businesses and responders? Attend this webinar. Learn what your center needs to know. Save lives in an active shooting crisis. Register now.
  Policy Pulse 
  • States may pool funding and collaborate on FirstNet build-out
    States might pool money from the National Telecommunications and Information Administration and coordinate efforts to establish their parts of the nationwide public-safety LTE network. Charlotte, N.C., is working with the state of North Carolina and might bring in South Carolina on centralized planning, while Maryland, Virginia, West Virginia, Delaware, Pennsylvania and the District of Columbia have created a Mid-Atlantic Consortium for Interoperable Nationwide Advanced Communications to manage regional network build-out. Urgent Communications (2/11) LinkedInFacebookTwitterEmail this Story
  • Calif. state senator wants milestones for text-to-9-1-1 rollout
    California state Sen. Alex Padilla wants the state to set 2013 and 2014 benchmarks for implementing Next Generation 9-1-1 services such as text-to-9-1-1 capabilities. Padilla, who is chairman of the state Senate Energy, Utilities and Communications Committee, said with new technology "we’re envisioning a way to access emergency services in a way that’s much more helpful and immediate" and to give government the ability to quickly distribute information. KCAL-TV (Los Angeles) (2/11) LinkedInFacebookTwitterEmail this Story
5 positive ways to respond to negative comments.
Social media is a great way to connect with your customers, but what do you do when the conversation takes a negative turn? With 5 tips, you can learn how to positively respond and help direct the conversation. Read the article and learn the 5 ways to respond positively.

  Innovation Insights 
  • Sensor may help firefighters navigate through poor visibility
    University of Minnesota assistant professor Lucy Dunne has placed a device inside of a glove used by firefighters to allow them to gauge distances in smoke-filled rooms where sight is compromised. The sensor, which was tested by the Minneapolis Fire Department, sends an electronic pulse and measures how long it takes to return to give firefighters a clearer sense of spatial relationships. WCCO-TV (Minneapolis) (2/12) LinkedInFacebookTwitterEmail this Story
  • E9-1-1 could lead to using Facebook for emergency updates
    The development of E9-1-1 eventually could allow government agencies to use Facebook to disseminate public safety information, according to this article, despite some of the challenges involved. Social media already is used to keep the public informed, as seen by the hundreds of people who "liked" the Facebook page of the Newport News (Va.) Public Schools system before Hurricane Sandy. TMCNet.com (2/11) LinkedInFacebookTwitterEmail this Story
  NENA News 
  • Free Webinar -- Lessons From the Field: How Data Provided by Smart911 from AT&T Enhances 9-1-1
    Thursday, Feb. 14 at 1 p.m. Eastern time.

    PSAPs across the country are leveraging additional data on 9-1-1 callers to improve emergency communications and responses. What can we learn from those at the forefront of integrating additional data into the response process and how can you begin to incorporate rich information on callers into your center?

    This free webinar explains Smart911from AT&T -- a simple way to enhance 9-1-1 call taking and response capabilities without adversely affecting the call taking process for your staff. This free webinar explains and demonstrates:

    • Types of data affecting calls today, including medical data, building data, photos of children, etc.
    • How additional data can be easily collected and managed
    • How Smart911 is deployed and supported
    Register today for free! LinkedInFacebookTwitterEmail this Story
  • NENA 2013 Conference & Expo Registration now open!
    Registration is now open for the NENA 2013 Conference & Expo!

    No matter what your role is in public safety, no other conference can offer you the quality or quantity of growth and development opportunities available at NENA 2013. Featuring renowned keynote speakers, dozens of education sessions designed to enrich you personally as well as professionally, comprehensive full-day courses with real-world applications, unparalleled opportunities to network and dialogue with your peers, and an exhibit hall showcasing cutting-edge products and services, NENA 2013 is guaranteed to help you become better equipped to do your job and actively prepare for the road ahead.

    NENA 2013 is the must-attend event of the year for today’s emergency communications professional. Don’t miss your chance to be a part of it!

    Register online and make your hotel reservations today!

    LinkedInFacebookTwitterEmail this Story
Learn more about NENA ->The 9-1-1 Association  |  Join NENA  |  Conferences & Events

  SmartQuote 
Several excuses are always less convincing than one."
--Aldous Huxley,
British author


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