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February 20, 2013
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News for the retail banking industry

  Top Story 
  • Chamber suggests CFPB improve its burdensome processes
    The work of the Consumer Financial Protection Bureau is duplicative, confusing, inconsistent and costly, and the agency creates "unjustified burdens" for companies, the U.S. Chamber of Commerce says. In a letter to CFPB Director Richard Cordray, the organization offers six suggestions for improving the agency and its processes. The Hill/RegWatch blog (2/19) LinkedInFacebookTwitterEmail this Story
Want to Be a Better Salesperson? Build Relationships
Today's knowledge-hungry consumers often know as much about a product as the people trying to sell it. So what's your sales edge? Learning to build stronger relationships with your clients. Read the featured article.

  The CFPB Today 
Excel and Modern Financial Planning
In today's digital age in financial planning, a new role of the "modern financial modeler" is coming to surface to bridge the gap between financial operations and strategic finance. View a complimentary copy of the Blue Hill research report and learn the role, skills and background of the "modern modeler", strategies and tools that provide for transition to this role for individuals, and best practices and pitfalls in moving to this set of skills.

  Retail Banking Roundup 
  • Business lending surges as banks seek growth
    U.S. businesses are inundated with so many inexpensive loans that banks' margins are coming under pressure. Commercial and industrial loans increased 16% in 2012, according to SNL Financial. A Federal Reserve survey found narrowing loan spreads and relaxed lending standards. The Wall Street Journal (2/19) LinkedInFacebookTwitterEmail this Story
  Industry News 
  • BofA sees a 28% increase in new retirement-plan assets
    Bank of America is winning more 401(k) business, largely because of successful cross-selling to clients of its commercial bank. BofA saw new retirement-plan assets rise 28% to $24.3 billion last year. Banks are aggressively cross-selling retirement services, competing against 401(k) behemoths such as Vanguard Group and Fidelity Investments, as they seek new sources of revenue. Bloomberg (2/19) LinkedInFacebookTwitterEmail this Story
  • Other News
  The Future of Money 
  • Wells Fargo tool helps customers set monthly budgets
    Wells Fargo customers can use a new online tool that gives them information on what their account balances may look like in a month to help them better budget their funds. The Cash Flow Monitor, currently in beta testing, is to "help customers be in control of their near-term finances," said Billy Robins, a Wells Fargo vice president. (free registration) (2/19) LinkedInFacebookTwitterEmail this Story
  Career Development 
  • Learning to say "no"
    Saying "no" to colleagues is a professional skill that requires practice, and the right mindset, Peter Bregman writes. You'll feel less guilty if you remind yourself that you're not rejecting the person, just his or her request. Be polite and appreciative, but push back against people who are persistent, Bregman writes. Harvard Business Review online/HBR Blog Network (2/15) LinkedInFacebookTwitterEmail this Story
  CBA Connect 
  • CBA LIVE 2013: The Future of Money
    Are you ready for the Future of Money? CBA LIVE 2013, March 11-13 in Phoenix, Ariz., will bring together the top executives in retail banking to learn, exchange ideas and identify solutions to the challenges facing our industry. Our 2012 event was a record-breaking success with more than 1,000 banking leaders in attendance! Now in its fourth year, CBA LIVE features expert panels and distinguished speakers across nine forums of tailored programming. Reserve your space today and join us for this must-attend event. LinkedInFacebookTwitterEmail this Story

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