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February 28, 2013
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Spa industry news

  Spa Spotlight 
  • New Sensory Spa offers water therapy in Panama City
    The Sensory Spa by Clarins which opened last fall at the Westin Playa Bonita beach resort in Panama City offers guests a chance to explore the healing properties of water -- in a myriad of forms. There's the herbal sauna, the ice fountain, a steam room that incorporates amethyst crystals and even what the spa calls a "raindance" shower. HotelChatter (2/27) LinkedInFacebookTwitterEmail this Story
  Retail Rundown 
  • Safety questions raised on IV spa treatment
    The growing proliferation of intravenous treatments at spas is drawing scrutiny by some health experts. Such treatments, provided to combat hangovers and other ills, are considered safe by the industry. But others question the practice. "The amount of drug that is available immediately to the system is greater with intravenous, that is true, however it doesn't insure safety or need or value," said Yale Department of Emergency Medicine Chair Gail D'Onofrio. WCBS-TV (New York) (2/25) LinkedInFacebookTwitterEmail this Story
  • Toledo nail salons get more nail-art requests
    The nail art craze has boosted business among Toledo, Ohio, nail salons, where customers are asking for designs inspired by seasons, events and the looks they see on celebrities. "A lot of people go onto Pinterest, find a picture and bring it in to me," said Ally Stricker, a nail technician at Soto Loft and Signature Spa. "Someone wanted a champagne glass for New Year's." Toledo Free Press (Ohio) (2/27) LinkedInFacebookTwitterEmail this Story
  Hospitality Trends 
  • Africa's Serengeti attracts hotel development
    Luxury safari hotels are becoming the next big thing in Africa's Serengeti region as more hoteliers discover the strong tourism opportunities there. New lodges include Kempinski Hotels' Olare Mara Kempinski Masai Mara tented camp and the Four Seasons Safari Lodge Serengeti Tanzania. HotelNewsNow.com (2/27) LinkedInFacebookTwitterEmail this Story
  Business Best Practices 
  • 3 ways to boost employee retention without giving out raises
    Even if you can't offer your employees higher salaries, you can encourage them to stay by giving them the flexibility needed to excel, communicating your business' purpose and giving them some control over their work, according to Daniel Pink. In fact, for some employees, those actions provide more workplace satisfaction than money, Pink says. Business Insider (2/27) LinkedInFacebookTwitterEmail this Story
  Customer Service 
  • Making loyal customers along with sales
    Businesses need to "elevate customer loyalty to a business goal," and not just equate that loyalty with someone who makes repeat purchases, writes Vickie Pittard of Little Black Dog Social Media. Using rewards programs, social media and other tools, a business can galvanize its entire team to treat the creation of loyal customers as a corporate mission, she writes. B2C Marketing Insider (2/27) LinkedInFacebookTwitterEmail this Story
  Water Cooler 
  • More Americans tapping into entrepreneurship, survey finds
    The entrepreneurial spirit is hitting all Americans, with baby boomers reporting they're willing to take bigger career risks than younger generations, finds a survey by Global Monster Insights. "Whether it’s a direct result of the current economy, or a person’s independent drive, we are seeing more and more people across generations starting their own businesses as alternatives to traditional jobs or careers," says Jeffrey Quinn of Global Monster. "Employer-retention strategies could benefit from creating environments that encourage entrepreneurial culture and opportunities for workers." BusinessNewsDaily.com (2/27) LinkedInFacebookTwitterEmail this Story
  ISPA Info 
  • Calling all U.S. spas!
    ISPA recently launched the 2013 U.S. Spa Industry Survey. This research initiative is an opportunity for spa professionals to share valuable feedback that can be used to shape the future of the U.S. spa industry. All U.S. spas are encouraged to complete the survey and share the registration site with your fellow spa owners, directors and managers. Highlights of the survey include a section on staff compensation. LinkedInFacebookTwitterEmail this Story
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  SmartQuote 
He that will not apply new remedies must expect new evils; for time is the greatest innovator."
--Francis Bacon,
British author and statesman


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