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December 10, 2012
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  Best Business Practices 
  • Learning from clients who go elsewhere may bring them back
    Losing a client means losing the time and effort you invested in the account, writes Geoffrey James, which is why it's worth reaching out to learn why. That means initiating a simple conversation about the client's reasons for leaving and what it would take to keep the customer. Listen carefully and learn, advises James, then contact the client again once you have addressed the issue. You may win them back, even if not immediately. Inc. online (free registration) (12/5) LinkedInFacebookTwitterEmail this Story
  • 5 tips for offering feedback that works
    To strike the right tone when providing employee feedback, try advice that will directly help the company and always find something positive to say, Maria Valdez Haubrich writes. When citing a poor performance, be sure to give "specifics as to what was done right or wrong and why this was helpful or hurtful," she writes. (12/6) LinkedInFacebookTwitterEmail this Story
  • Other News
Are you ready for machine learning?
With the advent of big data, the amount of data and our ability to process it has increased exponentially. It's an environment perfectly suited for machine learning. So how can you make it part of your analytic infrastructure? This e-book highlights the capabilities of machine learning, and best practices you can implement to take full advantage of it. Download Here.
  Industry Insight 
  • A detailed look at proposed essential health benefits regulations
    HHS has proposed regulations on the essential health benefits needed for state health insurance exchanges. The regulations include the 10 specific benefits categories that must be offered in the exchanges, a plan requirement to cover at least one prescription drug in each specified category or class, annual cost-sharing limits, and the minimum value calculations for employer-provided health coverage. The regulations appendix also features a proposed benchmark plan for each state. Employee Benefit News (12/7) LinkedInFacebookTwitterEmail this Story
  • Experts: Multichannel approach won't supplant agents
    It's increasingly important for life insurance agents and carriers to identify potential customers and sell their products while using channels including the Internet, social media and mobile devices, but the movement to digital won't make the human touch obsolete, experts say. Potential customers may research life insurance online, but will continue to require the advice of agents when making purchasing decisions, says Don White Jr. of Treasure Coast Financial Services. National Underwriter Life & Health (12/6) LinkedInFacebookTwitterEmail this Story
  • Other News
  Market Trends 
  • Survey: Employers continue to embrace health coverage
    A postelection survey found that 84% of employers in the U.S. plan to keep offering health insurance to full-time workers after insurance exchanges under the Affordable Care Act become operational in 2014, according to the International Foundation of Employee Benefit Plans. Respondents cited the desire to maintain employee loyalty, retain workers and fulfill collective-bargaining agreements as their chief reasons for continuing coverage. (12/7) , National Underwriter Life & Health (12/7) LinkedInFacebookTwitterEmail this Story
  • Online and onsite wellness programs each have advantages
    Online wellness programs are popular and study data show they are effective, but experts and companies say in-person programs also have advantages, such as building camaraderie. American Leather in Dallas had a successful weight-loss competition with its onsite staff, but Ryan Turnbull at Los Angeles brokerage firm Poms & Associates says such programs may miss people who prefer the anonymity of an online program. Human Resource Executive (12/5) LinkedInFacebookTwitterEmail this Story
  Health Insurance Plan Company News 
  Vendor Company News 
Learn about Medicare, Medigap, and Medicare Advantage
"Medicare" may be a household term, but are you familiar with its eligibility and enrollment guidelines, benefits and costs? AHIP's new online course, "Understanding Medicare," will educate you about Medicare, Medigap, Medicare Advantage, and Part D, the prescription drug program. It makes a complicated subject easier to understand. Enroll today.
  AHIP News 
  • 3 weeks left to save on various 2013 AHIP conferences
    Take advantage of special year-end pricing on AHIP conferences, including the National Policy Forum, Institute 2013, Medicare/Medicaid Conferences and Fall Forum. You'll learn from world-class business, health care and political speakers, and have the opportunity to network with health care professionals from throughout the country. Register by 12:00 p.m. ET on Dec. 31 to save. Learn more and register. LinkedInFacebookTwitterEmail this Story
  • Time for Affordability
    AHIP is raising awareness of the factors driving health insurance premiums. Learn more. LinkedInFacebookTwitterEmail this Story
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Position Title Company Name Location
Project AssociateAmerica's Health Insurance Plans (AHIP)Washington, DC
Associate Director, CORECouncil for Affordable Quality Healthcare (CAQH)Washington, DC
CAQH CORE Manager, Education, Outreach and Participant RelationsCouncil for Affordable Quality HealthcareWashington, DC
Data Analyst America's Health Insurance Plans Washington, DC
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Alas for those that never sing, But die with all their music in them."
--Oliver Wendell Holmes Sr.,
American physician, writer and poet

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