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October 19, 2012News for hotel and lodging professionals

  Front Desk 
Why Warmth Is Critical to Your Career
If people think you have low interpersonal warmth, "you have something like a 1-in-2000 chance to make the top quartile of effectiveness as a leader," according to Kellogg School of Management Professor Loran Nordgren. Read more.
  Business Update 
  • Indian Hotels offers $1.2B to buy Orient-Express Hotels group
    Luxury hotel firm Orient-Express Hotels has received an unsolicited purchase offer from Indian Hotels Company for $1.2 billion. The proposed deal includes a $100 million investment by Italian firm Charme II Fund for a minority stake in Orient-Express and Indian Hotels' assumption of debt by Orient-Express, valued at $529.5 million as of June 30. Reuters (10/18) LinkedInFacebookTwitterEmail this Story
  • Las Vegas Sands sees great opportunities in Macau, exec says
    Las Vegas Sands, which is developing a $4.4 billion gambling resort in Macau, sees greater opportunities in Macau as it continues to explore other countries in Asia for expansion prospects. "We think we've got great opportunities from an organic perspective. We're continuing the ramp up of our Sands Cotai Central," Las Vegas Sands Chief Financial Officer Kenneth Kay said. Kay said the company would also like to expand in Europe, Canada, Singapore, South Korea, Japan and Vietnam. (10/17) LinkedInFacebookTwitterEmail this Story
  • Other News
  Market Trends 
  • Report: U.S. hotel spending will be 33% higher in 2012
    Hoteliers in the U.S. will put about $5 billion into capital expenditures this year, shows a New York University School of Continuing and Professional Studies report. The expected spending is up 33% over last year's figures and 85% over spending in 2010. While some hotels will revamp rooms, others will give their branding a new twist, this feature says. Travel Weekly (10/18) LinkedInFacebookTwitterEmail this Story
  • China's business travel growing faster than anticipated
    Sometime in the next two years, China will blow by the U.S. to become the world's top nation for business travel, says the Global Business Travel Association. The honor will come one year sooner than expected, according to the association's "BTI Outlook -- China" report. "Total business travel in China is predicted to grow by 12.5 percent in 2012 to $195 billion USD, followed by another 14.7 percent in 2013," this feature says. Travel Agent Central (10/17) LinkedInFacebookTwitterEmail this Story
  • Hip tourist lifestyle in Tel Aviv, Israel, prompts boutique-hotel boom
    Trendy boutique hotels are popping up around Tel Aviv, Israel, to accommodate the city's thriving nightlife culture, this feature says. Occupancy rates in the city have reached an average of 85%, says tourism official Haim Gutin. "The boutique hotels are booming, and they are very much the trend right now. The ministry [of tourism] is investing lots of money to encourage investors to come and build hotels," Gutin said. Travel Weekly (10/18) LinkedInFacebookTwitterEmail this Story
  • Other News
  Spotlight on Technology 
  • Hotels are moving away from discount mind-set in mobile distribution
    More hoteliers are discovering a wider use for their mobile channels other than as a draw for last-minute discount-seekers, this feature says. "Hoteliers need to recognize and have a better understanding of their guests. The folks who are setting the pricing and setting the channel mix need to understand that mobile is no different than the desktop and they might not have to discount the channel," said Robert McDowell, a senior vice president at Choice Hotels International. (10/17) LinkedInFacebookTwitterEmail this Story
  Best Practices 
  • Column: Simple ways to boost hospitality
    Hoteliers can provide good hospitality not only in the way they treat guests onsite, but also through their booking process. Other ways to connect with guests include walking them to their rooms, placing a courtesy call or asking them about the activities during their stay. (10/18) LinkedInFacebookTwitterEmail this Story
  • Caesars to build conference center at N.J. Harrah's Resort
    Caesars Entertainment said it plans to add a $134 million conference center at its Harrah's Resort in Atlantic City, N.J. Caesars Eastern Division President Don Marrandino said the proposed two-story facility would occupy 100,000 square feet and cater to business conferences. "The most important thing we need is something to drive midweek business. We don't have anything near what this will be. We're not looking for trade shows and things like that. This would be a business center," Marrandino said. The Press of Atlantic City (N.J.) (10/17) LinkedInFacebookTwitterEmail this Story
  • Other News
  AH&LA News 
  • Flu prevention time
    Everyone 6 months and older should get the flu vaccine, especially those at risk for complications from the flu, including pregnant women, children and infants, seniors, and people with some health conditions. AH&LA is helping the CDC spread the word on why the flu vaccine is so important. LinkedInFacebookTwitterEmail this Story
  • Young professionals get connected to the industry
    AH&LA's Under 30 Gateway offers members free access to the mentorship program, quarterly Webinars and exclusive publications, as well as discounts on training and certification through the Educational Institute and invitations to events just for young professionals. Check out the wealth of resources available at It's free to anyone employed at an AH&LA member organization, so spread the word. LinkedInFacebookTwitterEmail this Story
Learn more about AH&LA ->Home  |  Join AH&LA  |  Educational Institute  |  Foundation

Not all those who wander are lost."
--J.R.R. Tolkien,
British writer, poet, philologist and professor

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