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January 15, 2013News for hotel and lodging professionals

  Front Desk 
 
  • Aimbridge unveils rebranding plan on former Jameson Inns portfolio
    Aimbridge Hospitality has tapped Wyndham Hotel Group and Choice Hotels International to reflag 102 of 103 hotels that recently came under its management. Wyndham will rebrand 56 hotels under its Baymont Inn & Suites, Howard Johnson and Days Inn brands. Choice Hotels will convert 46 properties under its Quality Inn, Comfort Inn and Econo Lodge brands. Hotel Management online (1/14) LinkedInFacebookTwitterEmail this Story
Hospitality Risk Update — ADA Pool Lift Update
Petra Risk Solutions is America's largest independent insurance brokerage devoted exclusively to the hospitality marketplace. P3, Petra's Risk Management Division, delivers HOSTSHospitality Operations Safety & Training Solutions. Contact Petra, the hospitality insurance/loss prevention specialists. 800.466.8951 PetraRiskSolutions.com
  Business Update 
  • Hard Rock unveils $800 million casino proposal for Mass. fairgrounds
    Hard Rock International announced on Friday its proposal to build a casino at the Eastern States Exposition fairgrounds in West Springfield, Mass. The company has already submitted a $400,000 application fee to the Massachusetts Gaming Commission as part of the casino application process. The $800 million gaming facility, which would include a hotel, would house 125 tables games and up to 3,000 slot machines. Boston Herald (1/11) LinkedInFacebookTwitterEmail this Story
  • IHG plans 8 hotel openings in Saudi Arabia by 2018
    InterContinental Hotels Group is looking to open eight hotels in Saudi Arabia by 2018 as the company looks to seize significant growth opportunities in the Middle East, said Pascal Gauvin, IHG's chief operating officer for India, the Middle East and Africa. IHG's plans in 2013 include the launch of the Crowne Plaza Riyadh ITCC and the Holiday Inn Riyadh -- Meydan. HotelierMiddleEast.com (United Arab Emirates) (1/14) LinkedInFacebookTwitterEmail this Story
  • Louvre Hôtels Group aims for 85 global hotel openings in 2013
    Louvre Hôtels Group is looking to ramp up its successful expansion drive in 2012 by opening 80 to 85 new properties around the world this year. Louvre's growth plan will initially focus on Brazil, China, India and Russia, where the hotel firm plans to "capture natural growth of those markets," said Matthieu Evrard, chief development officer. The group will then look for further growth opportunities in the European market, Evrard said. HotelNewsNow.com (1/14) LinkedInFacebookTwitterEmail this Story
  • Other News
  Market Trends 
  • Proposed theme park project in Dubai, UAE, draws hotel developers
    Hotel firms are studying growth opportunities that could arise in Dubai, United Arab Emirates, from the construction of a $3 billion theme-park complex in Jebel Ali. Some experts say the theme park would aid the strong growth of inbound tourism and hotel performance in the region. "Dubai currently lacks a prominent theme park to extend visitor stays by adding to the destination program," said Harmen de Jong, a consultant at PKF Consulting. "The announced leisure and entertainment complex in Jebel Ali will therefore certainly fill a market gap that has been identified for a while already." HotelNewsNow.com (1/14) LinkedInFacebookTwitterEmail this Story
  • Forecast: Improving economy may spur business, leisure travel
    Some analysts predict that steady economic growth in the U.S. will encourage leisure and business travelers to take more trips in 2013. "While companies will approach the first half of the year with some caution, pent-up demand to get back on the road should hopefully fuel accelerating growth in business travel spending through the end of 2013," said Michael W. McCormick, Global Business Travel Association's executive director and chief operating officer. Tulsa World (Okla.) (1/11) LinkedInFacebookTwitterEmail this Story
  • Other News
  Spotlight on Technology 
  • Hotels eye digital check-in options
    InterContinental Hotels Group has launched a digital check-in kiosk at the Crowne Plaza Orlando-Universal in Florida, which lets guests scan a bar code on paper or via their smartphones to obtain room keys. The company will continue testing the technology before rolling it out at other locations. Hilton lets its HHonors members use the Suite Selection service at its Homewood Suites by Hilton, which allows them to choose the room they want via a virtual map of the hotel. HotelNewsNow.com (1/11) LinkedInFacebookTwitterEmail this Story
  Best Practices 
  • Tips on providing exceptional customer service
    Customer service can be improved by listening to customer feedback, taking an active role in the community and serving as a role model in service that staff can aspire to, writes customer service expert Shep Hyken. Leaders should also allow their people to experiment with ideas and nurture a learning environment for employees. 4Hoteliers (1/12) LinkedInFacebookTwitterEmail this Story
  Development 
  • Business owners want hotel near Hollywood Casino Columbus
    Owners of establishments near Ohio's Hollywood Casino Columbus say a hotel in the area of the gaming facility would help boost business. Bob Tenenbaum, spokesman for casino owner Penn National, said that there is a plan to build a hotel at the site but that the development has no timetable. "More people stick around with a hotel. Get that area to be a destination as opposed to a three-hour visit," said James Schimmer, Franklin County's economic-development director. The Columbus Dispatch (Ohio) (1/13) LinkedInFacebookTwitterEmail this Story
  • Other News
  Government Affairs 
  • Deadline for new pool-lift rules is fast approaching
    Hoteliers need to implement changes to their pool lifts as specified under the revised Americans with Disabilities Act as the effective date of the new regulations approaches. "We're recommending that hotels take steps to make sure they are in compliance," said Kevin Maher, senior vice president for governmental affairs at AH&LA. Others recommend closing noncompliant pools until the requirements are met. HotelsMag.com (free registration) (1/14) LinkedInFacebookTwitterEmail this Story
  AH&LA News 
  • New green guidelines detail ROI
    New case studies for improving energy, water and waste are available via AH&LA's Green Resource Center. From installing waterless urinals and landscape-irrigation systems to recycling mattresses, these guidelines are broken down into easy-to-understand descriptions and implementation procedures, complete with ROI analysis. For more resources, visit www.ahla.com/green. LinkedInFacebookTwitterEmail this Story
  • Distribution Channel Analysis: A Guide for Hotels
    This special report, released by AH&LA and STR and published by the HSMAI Foundation, discusses the effects of channel mix on profitability and what the industry can expect in the future. It's based on interviews with hundreds of industry executives and data from more than 25,000 hotels and 100 brands. You'll gain insight for determining your optimal channel mix. LinkedInFacebookTwitterEmail this Story
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  SmartQuote 
If you can't write your idea on the back of my calling card, you don't have a clear idea."
--David Belasco,
American theatrical producer, director and playwright


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