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December 5, 2012
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The Leaderboard 
  • Smart bosses take their enemies to lunch
    Every business professional winds up making enemies, so the real test is how you respond to conflict, Mike Figliuolo writes. It's usually better to take the high road, responding to workplace slights by inviting your enemy for lunch or buying the person a beer. "You kill them with kindness. ... if you're being nothing but professional, it's hard for you to look bad," Figliuolo writes. ThoughtLeaders blog (12/3) LinkedInFacebookTwitterGoogle+Email this Story
10 ways to inspire creativity in your staff.
Fostering creative business practices isn't as hard as it seems and can lead to smart solutions. Use these ten techniques to help inspire and encourage creativity in your staff. Read the article and learn 10 ways to get the creative juices flowing.

Sales Strategies 
  • What will drive your sales next year?
    As 2012 winds down, it's a good time to create a "drive statement" that defines your goals for the coming year, writes Ken Thoreson of Acumen Management Group. He recommends involving your team in developing the statement, which can be a complete sentence or as short as a single word. (12/3) LinkedInFacebookTwitterGoogle+Email this Story
  • 5 tips for more effective coaching
    Many sales managers attempt to exert too much control over their representatives rather than allowing them to run sales calls, writes Sean Luce of the Luce Performance Group. You can improve your management skills by asking your representatives what they want to work on, offering positive feedback and providing written evaluations, he writes. Radio Ink (12/3) LinkedInFacebookTwitterGoogle+Email this Story
Building Workplace Trust 2015
Interaction Associates' 6th annual research study tracking trust on the job, Building Workplace Trust, is out, and more than half of employees surveyed give their organizations low marks for trust and leadership. Yet this year's findings again point to how high trust leads to better outcomes and financial results — and even boosts innovation.

Daily Data Points 
  • A multibillion-dollar price tag for lost productivity
    Employees who spend at least one hour per week on nonwork activities while at the office cost U.S. companies $130 billion annually, according to an estimate based on data from a survey. However, identified company meetings as the biggest office time waster. (12/4) LinkedInFacebookTwitterGoogle+Email this Story
How to Achieve IT Agility: A Survival Guide for IT Decision Makers
When business teams add new apps and services to already-strained networks, IT departments are accountable for making everything work. Is your team ready for this challenge? Read this eGuide to learn how IT teams are automating their networks, why they're utilizing Ethernet fabrics and SDN, and what success looks like as they regain network control and business relevance.

Understanding the Sales Force with Dave Kurlan 
  • The lasting impact of Zig Ziglar
    Zig Ziglar, who recently died, helped develop the motivational-speaking industry, which has since grown to include sales consulting and related disciplines, writes Dave Kurlan. "He wasn't the first, but he was certainly the most prominent, among early motivational speakers, to focus on goal-setting and closing," Kurlan writes. (11/28) LinkedInFacebookTwitterGoogle+Email this Story

The ROI of Privacy with TRUSTe Solutions
Investment in a Data Privacy Management Platform can deliver significant, positive financial returns for corporate bottom lines. The "Total Economic Impact (TEI) of TRUSTe" Study explains how Forrester Analysts calculated a 151% ROI for TRUSTe customers. Download the study now.

On the Road 
App Update 
Featured Content 

Making Small Talk 
  • A hairy solution for a hairy problem
    More than 1.1 million people participated in Movember last month, growing facial hair in support of men's health and adding to the millions of dollars raised by the campaign since it launched in 2003. The top earner in the U.S. was Benjamin Weible, whose relatively modest mustache pulled in $23,707 in charitable donations. Fast Company online (11/30) LinkedInFacebookTwitterGoogle+Email this Story
Position TitleCompany NameLocation
Regional Director, Sales DevelopmentPandoraNew York, NY
Director Affiliate SalesStarz EntertainmentAtlanta, GA
Director, Inside SalesORS NascoTulsa, OK
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Your enemy is going to take shots at you no matter what. The defining moment comes not when the shot lands but in how you react to it."
--Mike Figliuolo, writing in the ThoughtLeaders blog
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