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February 12, 2013
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News for the retail banking industry

  Top Story 
 
  • CFPB warns mortgage servicers to protect homeowners
    The Consumer Financial Protection Bureau is putting mortgage servicers on notice that even though they may be processing a large number of loan transfers, they must keep track of homeowners' paperwork and mitigation plans. The agency says servicers must ensure that consumers are allowed to avoid unnecessary foreclosures, adding that it will be monitoring servicers for rule compliance. Housing Wire (2/11) LinkedInFacebookTwitterEmail this Story
How Bank of America and Others Drive New Branch Business
Online appointment scheduling helps banks convert customer interest into in-branch or phone appointments to drive high-value revenue opportunities--all while providing a uniquely personal customer experience. Download our Whitepaper, "Banking by Appointment: New Ways Banks Drive Business Through Great Customer Experiences". Download Here
  Retail Banking Roundup 
  Industry News 
  • Discover upbeat on its student loans, warns about federal lending
    Discover Financial Services President Roger Hochschild says the company will continue to offer private student loans and is satisfied with the returns. He warns, however, that lax underwriting for federal student loans and the potential for such loans to be discharged in bankruptcy could be a "train wreck" for American taxpayers. The Wall Street Journal (2/11) LinkedInFacebookTwitterEmail this Story
  Regulatory Report 
  • Hoenig wants FDIC to conduct more thorough bank exams
    Thomas Hoenig, vice chairman of the Federal Deposit Insurance Corp., is calling for examiners to make a more thorough check of big banks' operations to determine their stability. "Start with a systematic review -- that is, you do a general review to a certain degree -- and from that you have a better opportunity to see where risk might be larger than what you anticipated," he said. "Then you would do a deeper, targeted review." AmericanBanker.com (free registration) (2/11) LinkedInFacebookTwitterEmail this Story
  • Other News
  Legislative Affairs 
  • Rep. Campbell plans bill targeting big banks
    Rep. John Campbell, R-Calif., says he will introduce a bill that requires banks with at least $50 billion in assets to hold more capital. He says the goal is to protect taxpayers and even the playing field between big and small banks. Bloomberg (2/11) LinkedInFacebookTwitterEmail this Story
  • Debt-reduction effort is almost finished, White House says
    The Obama administration is signaling to Congress that it doesn't plan to launch another initiative to cut the national debt. The White House is telling policymakers that if a deal can be reached to head off across-the-board cuts, President Barack Obama will have achieved his goal of curbing the acceleration of government borrowing. The Washington Post (2/11) LinkedInFacebookTwitterEmail this Story
  The Future of Money 
  • Mobile banking trend a hit with young consumers
    More banks of all sizes are using smartphone technology to attract customers, especially young ones who rely on their devices to do things such as make payments or deposit checks. Online banking makes up about 53% of banking transactions, followed by 14% in branches and 8% in mobile banking, according to an AlixPartners survey. The Wall Street Journal (2/11) LinkedInFacebookTwitterEmail this Story
  CBA Connect 
  • CBA LIVE 2013: The Future of Money
      
    Are you ready for the Future of Money? CBA LIVE 2013, March 11-13 in Phoenix, Ariz., will bring together the top executives in retail banking to learn, exchange ideas and identify solutions to the challenges facing our industry. Our 2012 event was a record-breaking success with more than 1,000 banking leaders in attendance! Now in its fourth year, CBA LIVE features expert panels and distinguished speakers across nine forums of tailored programming. Reserve your space today and join us for this must-attend event. LinkedInFacebookTwitterEmail this Story

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  SmartQuote 
We spend our time searching for security and hate it when we get it."
--John Steinbeck,
American author


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