JW Marriott eyes luxury growth across the globe | Westin to roll out Tangent workspaces at 40-plus hotels | Regent expands its butler training program
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March 21, 2013
SmartBrief on Luxury Hoteliers
News for luxury hospitality professionals

JW Marriott eyes luxury growth across the globe
Marriott is looking forward to the future, especially with its JW Marriott brand. The company expects the brand to grow 50% over the next four to five years and aims to have 79 JW hotels up and running by 2015. Brand Manager Mitzi Gaskins said the brand is growing globally, with new or soon-to-open locations in Cabo, Turks & Caicos, Dubai, Venice, Macao and Hanoi. China, Russia, Brazil and India also represent areas of growth. CNNMoney/Fortune (3/20)
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Is Pricing Low Your Strategy to Success? Think again.
Pricing is the heart of a business. It affects everything you do and is affected by everything you do. Economists talk of supply and demand as key factors behind pricing—successful entrepreneurs manipulate demand by making their products more desirable. These six steps will help you determine the right price for your product or service, read the article and learn how to get pricing right.

The Concierge DeskSponsored By
Westin to roll out Tangent workspaces at 40-plus hotels
Westin is expanding its Project Hive rentable workspaces to more than 40 hotels. The company will also rename the workspaces under the brand Tangent. HotelChatter (3/20)
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Regent expands its butler training program
Regent Hotels & Resorts in Taipei has launched "Journey of the Stars," a program to encourage better training and expand hiring for butlers. The program also lets butlers from other Regent hotels visit to share best practices for operations. HotelsMag.com (free registration) (3/20)
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Malaysian spa retreat offers stress relief
Banyan Tree's Angsana Spa Nusajaya in Malaysia offers an escape from stress in an atmosphere of daily-changing fragrances derived from flowers and spices. On the spa's treatment menu: body polish and massage options that focus on feet, shoulders, head and back. New Straits Times (Malaysia) (3/21)
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Building Workplace Trust 2015
Interaction Associates' 6th annual research study tracking trust on the job, Building Workplace Trust, is out, and more than half of employees surveyed give their organizations low marks for trust and leadership. Yet this year's findings again point to how high trust leads to better outcomes and financial results — and even boosts innovation.

Hospitality Trends and TechnologySponsored By
Hotel prices rebound as performance metrics improve
Diminished supply growth and improving hotel fundamentals in several lodging markets are helping to push pricing closer to peak levels recorded in 2006. "On a national basis, the average transactions price per room for single-asset trades peaked in 2006 at $227,000. Average pricing decreased to $137,000 in 2009, and has since rebounded by over 30% to reach $179,000 per room in the U.S. in 2012," said Tony Muscio, a senior vice president at Jones Lang LaSalle's Hotels & Hospitality Group. Hotel transactions volume is expected to rise as buyers continue to be drawn by the lodging industry's growth. Hotel Management online (3/20)
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Take your pick of wineries in Israel
Wine enthusiasts may want to check out wineries throughout Israel, as there are six major wine regions in the country. Tishbi Vineyards in the Carmel Mountains makes French-style kosher wines under a fifth-generation winemaker. Travel Weekly (3/20)
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Tourism, hotels soar as economy grows in Africa
Hotels are springing up throughout Africa despite political and infrastructure issues. According to the International Monetary Fund, sub-Saharan Africa will experience 5.8% economic growth this year. Tourism increased in the country by 6% last year to 52 million visitors. Reuters (3/20)
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The IDC Market Spotlight on Network Automation and Agility
The arrival of virtualization, cloud computing, and mobility has strained data center networks—and IT staff—like never before. This Market Spotlight explains how data center network fabrics provide a foundation for automated provisioning, configuration, and management of network-based services in a new era of IT agility. Download now.

Spotlight on DevelopmentSponsored By
Paramount Hotel debuts new look worth $40 million
A $40 million makeover is complete at New York City's Paramount Hotel. The renovation consisted of upgrades to guestrooms and the lobby, as well as the addition of a store called Free & the Brave, event space and two restaurants -- Paramount Bar & Grill and Corso. Frequent Business Traveler (3/20)
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The ROI of Privacy with TRUSTe Solutions
Investment in a Data Privacy Management Platform can deliver significant, positive financial returns for corporate bottom lines. The "Total Economic Impact (TEI) of TRUSTe" Study explains how Forrester Analysts calculated a 151% ROI for TRUSTe customers. Download the study now.

International Update
Olympics, World Cup drive hotel boom in Brazil
Hotel development is booming in Brazil as the middle class emerges to travel more and the Olympics and the World Cup events are coming up. A total of 200 hotels are under construction and 170 are expected to open in a three-year span; Accor has 55 hotels under construction. USA Today/Hotel Check-in blog (3/20)
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Other News
Kirkenes Snowhotel in Norway keeps things cool
The Kirkenes Snowhotel in Norway is constructed of snow each year in November. First built in 2006, it features 24 rooms and a bar made out of ice, and is surprisingly warm due to the insulating properties of packed snow. Philly.com (Philadelphia)/McClatchy-Tribune News Service (3/20)
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Luxury Hoteliers News
High flyers have new VIP travel lounge in Las Vegas
American Express launched their Centurion Lounge in Las Vegas Airport in February, with plans to roll out to major airports around the United States. Already in major international airports, the exclusive lounge addresses the need for staying at the forefront of an expanding competitive arena for premium travel in a bid to attract additional revenue from high-paying passengers. There are subtle and not-so-subtle fees for entrance to the club however, from daily fees for cardholders to annual membership options. Read more.
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A community is like a ship; everyone ought to be prepared to take the helm."
-- Henrik Ibsen,
Norwegian playwright
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