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November 26, 2012
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The Leaderboard 
 
  • Free your workers from the tyranny of meetings
    Meetings are "infernal," especially when they're badly run, writes Art Petty. To set your workers free, keep meetings short and to the point, and end meetings early whenever you get the chance. "The most important rule: don't call a meeting unless you absolutely have no other choice," Petty writes. ArtPetty.com (11/20) LinkedInFacebookTwitterGoogle+Email this Story
Need-to-Know Consumer Shopping Trends
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Sales Strategies 
 
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The top two learning priorities for companies are product training and compliance. Are your teams — your internal workforce and your external partners— prepared to do this? If not, how much money is this costing you?
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Daily Data Points 
  • Online shoppers set Black Friday record
    Online retail sales on Black Friday crossed the $1 billion threshold for the first time, rising 26% compared with last year's $816 million, according to comScore. Additional smartphone and tablet shopping drove the increase, industry watchers say. Amazon was the most-visited retailer, with 28 million visitors. CNET (11/25), Reuters (11/26) LinkedInFacebookTwitterGoogle+Email this Story
  • Mobile sales jumped on Black Friday
    Mobile was a source of refuge for Black Friday shoppers who wished to avoid the crowds and occasional mayhem at bricks-and-mortar venues. Various reports had mobile sales up as much as threefold on the key shopping day from a year before, while IBM noted a 20.7% increase in total online sales. CNET (11/23), TechCrunch (11/24), TechCrunch (11/24) LinkedInFacebookTwitterGoogle+Email this Story
On the Road 
App Update 
  • How to do a better job of reaching customers
    The most successful companies understand the value of online marketing initiatives and the need to "nurture" leads before passing them on to salespeople, according to research. They also tend to use a variety of outreach strategies and track metrics to evaluate key programs. SmallBizTechnology.com (11/20) LinkedInFacebookTwitterGoogle+Email this Story
Featured Content 
 

Making Small Talk 
  • Scientists capture the scent of nothing much
    Scientists have found a way to blend scents together into a kind of olfactory "white noise" -- a generic, neutral odor that simply doesn't smell of anything much. The featureless smell could serve as a useful tool for scientists examining the way the brain processes olfactory information, researchers say. ScienceMag.org/Science Now blog (11/19) LinkedInFacebookTwitterGoogle+Email this Story
 
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SmartQuote 
If you sound dull and monotone you should expect to get the cold shoulder more often than someone that breathes a little more life on their calls."
--Mike Ricciardelli, writing at the Sales Prospecting Perspectives blog
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