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December 31, 2012
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  • Smart strategies to select a successor for your family business
    Developing a succession plan for a family business can be tricky, Jessie Gubbins writes. "Family-run enterprises face unique challenges balancing traditional family succession planning and what's best for the future of the company." It's important to understand the strengths of potential successors and to use key metrics to evaluate their performance and leadership capabilities, Gubbins writes. Gallup Business Journal (12/27) LinkedInFacebookTwitterGoogle+Email this Story
  • Building a direct B2B sales program requires sensitivity
    Focus first on the user experience when building a B2B site for direct sales, Michael Chuma writes -- one of 10 tips presented in this article. Think about servicing small and niche customers first so as to not undercut resellers, and build up a track record within the organization with a slow roll out of measurable services. Consider a commission program for those who might be cut out of the sales loop and resisting the change internally, Chuma adds. Multichannel Merchant (12/27) LinkedInFacebookTwitterGoogle+Email this Story
  • Wise words: 10 things managers must say
    Business leaders need 10 words or phrases if they want to be effective managers, among them: "No," "Tell me more," and "What do you think?" says Jason Henham, managing director of Slate Consulting. "The right words have the potential to be transformational," Henham says. Intuit Small Business Blog (12/24) LinkedInFacebookTwitterGoogle+Email this Story
  • "Fiscal cliff" causes some owners to accelerate their business sales
    Some business owners, wary of the "fiscal cliff," tried to sell their businesses in 2012 instead of waiting to do so, according to a report. "Businesses over $5 million in value had more money to lose and were more keenly aware of the large potential tax increases coming in 2013," Chet Walden of M&A Source said. Forbes (12/29) LinkedInFacebookTwitterGoogle+Email this Story
Tips & Tools 
  • Key questions to ask before you ring in the New Year
    Time is a limited resource, so it's important to make the most of it, Deborah Shane writes. "Discover and dive into where your true passions are and make that your sweet spot, where you live most of the time," she recommends. Also, make sure your relationships are healthy and based on trust, she writes. Small Business Trends (12/27) LinkedInFacebookTwitterGoogle+Email this Story
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Editor's Note 
  • SmartBrief will not publish Tuesday
    In observance of New Year's Day, SmartBrief will not publish Tuesday. Publication will resume Wednesday. Enjoy the holiday! LinkedInFacebookTwitterGoogle+Email this Story
When a leader can’t say, ‘I don’t know,’ we know that’s a facade and in some way, we can’t put our complete trust in that leader."
--Linda Henman, president of Henman Performance Group, as quoted by the Intuit Small Business Blog
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 John Jantsch, Editor at Large
John Jantsch is author of "Duct Tape Marketing: The World's Most Practical Small Business Marketing Guide" and "The Referral Engine: Teaching Your Business to Market Itself." John is a marketing and digital technology coach and creator of the Duct Tape Marketing small-business marketing system.

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