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February 5, 2013News for travel agents

  Business and Industry Watch 
  • Cayman Islands receives cruise-facilities offer, official says
    Cline Glidden, minister of tourism and development for the Cayman Islands, has announced that his government received a preliminary proposal from a major cruise line to build a large cruise facility in George Town. The government earlier had to scrap a deal with China Harbour Engineering to develop a cruise facility after the U.K. Foreign and Commonwealth Office found it noncompliant with the established procurement process. TravelPulse (2/4) LinkedInFacebookTwitterEmail this Story
  • Other News
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  Trends and Technology 
  • Trend toward smaller meetings prompts hotels to adapt
    Hoteliers are tweaking operational strategies to shore up meetings revenue amid diminishing occupancy and length of stay in the group segment, this feature says. Data from TravelClick indicate that length of stay in the group segment fell in Chicago and Washington, D.C., near the end of 2012. Hotels are responding to this trend by hosting more meetings in a shorter window and offering upgraded food-and-beverage options. (2/1) LinkedInFacebookTwitterEmail this Story
  • Other News
  Travel Weekly Spotlight 
  • Social strategies: An expert's advice on using social media
    Travel agent and social media expert Margie Jordan writes in this week's "Focus on Social Media" cover story: "If you've seen a few tumbleweeds blowing around your profile, I want to share some practical advice to reengage your followers and jump-start the sales process with social media." LinkedInFacebookTwitterEmail this Story

  Home-Based Agent Update 
  • Column: Maintaining professionalism on familiarization trips is a must
    Travel agents engaged in a trip or resort inspection should make sure to observe acts of common courtesy toward service personnel they come across, writes Steve Cousino, owner of Exclusive Events At Sea and Journeys By Steve. "[W]hen we are traveling, it is important to treat the people with whom we interact with respect. They may not know we are travel professionals, and really we should treat everyone with respect, but it's ever more important when we are representing the industry at large," Cousino writes. Travel Research Online (2/1) LinkedInFacebookTwitterEmail this Story
  Consumer Travel News 
  • Costa Rica's serene scene elevates a yoga experience
    Taking yoga classes in Nosara, Costa Rica, becomes an enlightening experience, thanks to the city's breathtaking landscape of sun, sand and sea, this feature says. Horseback-riding, surfing and kayaking help complete a detoxifying vacation in this beach destination. The Washington Post (1/31) LinkedInFacebookTwitterEmail this Story
  Regulatory and Legislative 
  • Ky. Republican senator taking aim at TSA -- again
    Sen. Rand Paul, R-Ky., has two plans to scale back the Transportation Security Administration's authority. One would privatize the organization, and the other calls for creating a passenger bill of rights. Paul introduced the bills last year, but they were never promoted out of the Senate Commerce Committee. WKYU-FM (Bowling Green, Ky.) (2/1) LinkedInFacebookTwitterEmail this Story
  Best Practices 
  • Responsible tourism balances comfort with sustainability
    Travel agents can encourage their clients to engage in responsible tourism as interest in this segment continues to grow. A market study by the Center for Responsible Travel has found that sustainability helps increase profits. Although agents say it isn't necessary for clients to sacrifice comfort, they add that suppliers must be selected carefully. (2/4) LinkedInFacebookTwitterEmail this Story

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  Small-Business Strategies 
  • Why you should educate your customers
    Customers can do a better job of spreading the word about your business when they are both satisfied with your work and knowledgeable about what you do, writes Tony Messer. An educated customer "will be a more powerful advocate of your services," he notes. Duct Tape Marketing (2/1) LinkedInFacebookTwitterEmail this Story
  ASTA Spotlight 
  • Supplier webinars from NACTA
    If you want to hear about the latest offerings from top cruise lines and tour operators, check out the National Association of Career Travel Agents' extensive calendar of events. Open to all agents, webinars will give you a competitive edge. LinkedInFacebookTwitterEmail this Story
  • Webinar: ASTA Government Affairs -- Fighting (and winning) in D.C. and across the county
    ASTA's Government Affairs team works tirelessly to protect the interests of travel agents across the country before the U.S. Congress, the White House, federal agencies, all 50 state legislatures and even county and municipal governments. Our success is shown by keeping money in our members' pockets. Join Eben Peck, ASTA's vice president for government affairs, for a background on ASTA's federal and state policy issues, as well as discussion about the importance of ASTA members becoming advocates for their industry before elected officials. Register now for the Feb. 6 webinar. LinkedInFacebookTwitterEmail this Story
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Failure changes for the better, success for the worse."
--Seneca the Younger,
Roman philosopher, statesman and playwright

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