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February 7, 2013News for hotel and lodging professionals

  Front Desk 
  • Starwood Capital Group unveils growth plan for 2 new hotel brands
    Starwood Capital Group has announced that it will open five hotels in the next two years under two new brands -- the luxury Baccarat Hotels & Resorts and the eco-minded lifestyle brand 1 Hotels & Residences. "With two revolutionary hotel brands entering the marketplace and five hotel openings in the next two years, we are confident that Baccarat and 1 Hotels will place Starwood Capital Group at the very forefront of the dynamic hospitality industry," said Barry Sternlicht, Starwood Capital's chairman and CEO. TravelPulse (2/6) LinkedInFacebookTwitterEmail this Story
  • Starwood Capital will convert Miami hotel into 1 Hotel property: Starwood Capital Group announced plans to convert the former Gansevoort Hotel in South Beach, Miami, into a luxury, eco-savvy hotel under the 1 Hotels & Residences brand. The renovated property is expected to reopen by 2014 as the 1 Hotel & Residences South Beach, offering 417 eco-friendly guest rooms and 163 private residences. The Miami Herald (free registration) (2/6), The Wall Street Journal (2/5) LinkedInFacebookTwitterEmail this Story to sell Regency Hotel in Jackson MS, the Nation's Leading Online Real Estate Marketplace, are pleased to sell a Regency Hotel in Jackson Mississippi., LLC. 1 Mauchly, Irvine, CA 92618, (800) 499-6199. View more licensing information here. See more info about our auctions.
  Business Update 
  • Wyndham posts increases for Q4, full-year 2012 earnings
    Wyndham Worldwide posted revenue of $1.1 billion during the fourth quarter of 2012, a 9% increase over results of the same quarter in the previous year. Full-year revenue rose 7%, to $4.5 billion. The company reports that its adjusted net income during the fourth quarter was $89 million, compared with $73 million in the previous year, while adjusted earnings in 2012 rose to $469 million from $414 million in 2011. TravelPulse (2/6) LinkedInFacebookTwitterEmail this Story
  • Sofitel plans 3 properties in Asia-Pacific
    Sofitel is looking to open three hotels in the Asia-Pacific region by the end of 2014. The properties are the Sofitel Bali Nusa Dua Beach in Bali, Indonesia; the Sofitel Wellington in New Zealand; and a 590-room hotel in Shenyang, China, which is undergoing renovation. Travel Weekly (2/5) LinkedInFacebookTwitterEmail this Story
  • Other News
  Market Trends 
  • TravelClick: Room rates will drive hotel revenue in 2013
    TravelClick's North American Hospitality Review for January predicts a steady increase in key hotel metrics in 2013 as average daily rates continue to push growth in revenue per available room. "Based on TravelClick data, ADR continues to be the main source of revPAR growth heading into 2013. While both ADR and occupancy are growing, occupancy is improving more slowly while ADR is increasing at a slightly more rapid pace," said Tim Hart, an executive vice president at TravelClick. The group projects committed-occupancy growth of 2% in 2013, while rates and revPAR are expected to rise 4.9% and 4.1%, respectively. TravelPulse (2/6) LinkedInFacebookTwitterEmail this Story
  • Column: Collaboration makes sustainable tourism viable
    Despite the challenges of mass tourism and a lack of universal standards for sustainability, eco-friendly tourism is still a possibility through cooperation within a country's local tourism industry, writes Gavin Landry, principal of Landry Hospitality Consulting Services. Bhutan stands as an example of how a country's government and local tourism industry can rally together to provide a tourism product that is both economically and ecologically viable, he writes. (2/5) LinkedInFacebookTwitterEmail this Story
  • Other News
  Spotlight on Technology 
  • Hyatt "lab hotels" swap front desk for mobile-equipped Andaz "hosts"
    Hyatt explores technology with its eight "lab hotels," four of which are in the U.S. One concept involved associates moving around the lobby with iPads to expedite check-in and assist guests, eliminating the need for a desk. An Andaz "host" acts as "doorman, concierge, front office and bell attendant," whose work can include greeting guests, carrying luggage and more. Hotel Management online (2/5) LinkedInFacebookTwitterEmail this Story
  Best Practices 
  • Column: Memorable gestures can drive word-of-mouth advertising
    Hoteliers can build up precious word-of-mouth advertising by providing a memorable hotel stay that guests will consider worth sharing, writes Caroline Cooper, founder of Zeal Coaching. "Do something exceptional. Identify the things that are of perceived high value to your customers but minimal effort or cost to you so you can give added value," Cooper writes. Hotels can eventually expand this word-of-mouth exposure into referrals and testimonials on social media, she says. 4Hoteliers (2/6) LinkedInFacebookTwitterEmail this Story
  • Hotel, park development in San Diego gets approval
    The California Coastal Commission has approved a two-phase development project for a park and waterfront hotels in San Diego. The first phase of the project includes a hotel structure comprising two midscale hotels, with 150 and 250 rooms. A 400-room hotel will follow in the project's second phase. San Diego Union-Tribune (2/6) LinkedInFacebookTwitterEmail this Story
  AH&LA News 
  • Lodging survey tracks key industry trends
    The 2012 Lodging Survey tracks key trends in more than 100 areas, including in-room amenities, security, food/beverage, guest services, green and facilities, giving hoteliers a detailed analysis of the industry. To download a copy of the study, funded every two years by the American Hotel & Lodging Educational Foundation, visit the members-only section of LinkedInFacebookTwitterEmail this Story
  • Become a Certified Hospitality Trainer
    Hotel trainers play a crucial role in ensuring that their property's employees know how to deliver the kind of service guests expect. The Certified Hospitality Trainer (CHT) designation from the American Hotel & Lodging Educational Institute (EI) validates your knowledge and skills and recognizes you for your training expertise. LinkedInFacebookTwitterEmail this Story
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