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March 6, 2013
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News for the retail banking industry

  Top Story 
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  Retail Banking Roundup 
  • Changing customer preferences leads PNC to cut 200 branches
    PNC Financial Services Group plans to close about 200 branches this year to cut costs by $700 million. The bank is trying to find a balance between customers who still visit branches and those who do not, said President William Demchak. "We need both of those customers and have to figure out how to serve both of those customers without alienating either one," he said. Pittsburgh Tribune-Review (3/5) LinkedInFacebookTwitterEmail this Story
  • Webster Bank evolves with fewer branches
    Webster Bank's growth strategy includes outsourcing its data network, cutting branch infrastructure costs by 20% and letting branch staff perform more functions, executives say. "When you get past your largest expenses of compensation and benefits, you've really got to control your occupancy costs," said President and Chief Operating Officer Jerry Plush. "...We're evolving into a best location, more universal banker-driven, sales and consultative model." (free registration) (3/5) LinkedInFacebookTwitterEmail this Story
  Regulatory Report 
  • Fed will stick to rules governing swipe fees
    A Federal Reserve report shows there was a 52% drop in swipe fees in the final three months of 2011, to an average of 24 cents per transaction, as compared with the first nine months of that year. In October 2011, the Fed capped swipe fees at about 21 cents per transaction, as directed by the Durbin amendment. The Fed said Tuesday that it does not plan to change those rules, as some retail groups had hoped. Fox Business/Dow Jones Newswires (3/5), The Wall Street Journal (3/5) LinkedInFacebookTwitterEmail this Story
  • FDIC will provide more guidance on "living wills"
    As the deadline approaches for big banks to submit the second round of plans for winding themselves down in case of failure, banks have not received as much feedback as they have requested on their previous plans. In response, Martin Gruenberg, chairman of the Federal Deposit Insurance Corp., said Tuesday that the agency would issue further guidance after speaking with the Federal Reserve about the details. The stakes are higher, because the safety net banks had for the last round won't be there this time. Bloomberg (3/5) LinkedInFacebookTwitterEmail this Story
Get Creative: 10 Ways to Think Outside the Box
No matter your business, smart solutions come from out-of-the-box thinking. We all know creativity is king, but are you doing all you can to inspire and encourage creativity in your staff? Read the article and learn 10 ways to inspire creativity at your office.

  Legislative Affairs 
  • Shelby proposes Dodd-Frank changes
    Sen. Richard Shelby, R-Ala., introduced a bill requiring regulators under the Dodd-Frank Act to apply economic analysis to any new rules and would prevent them from putting regulations in place that generate more costs that benefits. Shelby introduced another measure that aims to correct Dodd-Frank's technical errors. The Hill/On the Money blog (3/5) LinkedInFacebookTwitterEmail this Story
Transformational Journeys: Modern Business Planning
Harvard Business Review explores why CFO's and their finance organizations must adapt to the changing landscape of their markets and how big data, organizational collaboration, and new cloud-based planning and analysis technologies are driving successful change.
Click here to access the report.

  Career Development 
  • Leaders should serve themselves some humble pie
    YouTube/John Baldoni
    The best leaders tend also to be the most humble, John Baldoni says in this video. Business schools might not teach humility, but bosses who can check their egos at the door are more likely to command respect and loyalty. "Leaders who value humility are the ones other people want to follow," Baldoni writes. SmartBrief/SmartBlog on Leadership (3/1) LinkedInFacebookTwitterEmail this Story

How to Achieve IT Agility: A Survival Guide for IT Decision Makers
When business teams add new apps and services to already-strained networks, IT departments are accountable for making everything work. Is your team ready for this challenge? Read this eGuide to learn how IT teams are automating their networks, why they're utilizing Ethernet fabrics and SDN, and what success looks like as they regain network control and business relevance.

  CBA Connect 
  • CBA's Banking on Youth Competition -- Call for Sponsors
    Now is your chance to join fellow bankers to support the 2013 Banking on Youth Competition. The program's inaugural year was a great success with 13 sponsoring banks and more than 170 entries from youth teams across 33 states. Sponsorship opportunities for 2013 are still available, ranging from $3,000 to $40,000. Visit our website and learn how you can support this growing competition and connect with America's young entrepreneurs to build sustainable ventures. Contact CBA for more information. LinkedInFacebookTwitterEmail this Story

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Every time you spend money, you're casting a vote for the kind of world you want."
--Anna Lappé,
American writer, speaker and activist

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