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September 14, 2012News for the franchise sector

  Franchise News 
  • Caldeira: Consumer confidence, credit access remain problematic
    Franchising is on the upswing after a few tough years, but problems remain, as indicated by the decline in the number of franchise establishments that are expected to open this year. "There's still a lack of consumer confidence and consumer spending," said IFA President and CEO Stephen Caldeira. "More work needs to be done for small business owners to get access to credit." Reuters (9/12) LinkedInFacebookTwitterEmail this Story
  • Brands look for expansion opportunities in the Middle East
    Midlevel brands are looking to grow by pursuing franchising opportunities in the Middle East. "Lots of the big boys like McDonald's had mastered international franchising when the economy was good, but midlevel brands started doing this after the financial crisis, when they were looking for ways out of the burdened U.S. market," said Nick Powills of No Limit Media Consulting. One challenge midlevel brands face is adapting their offerings to match the customers and culture of Middle Eastern countries while maintaining their identities. The New York Times (tiered subscription model) (9/12) LinkedInFacebookTwitterEmail this Story
  • Junk-removal franchise provides opportunities just for veterans
    Jerry Flanagan is looking to tackle the troublesome unemployment rate for veterans with his JDog Junk Removal, which provides franchising opportunities only for those who have served in the armed forces. "A lot of veterans are going to step right in and follow the system, just like they followed the system in the military every day," he said. "Veterans are the best-qualified franchisees out there because they're used to following orders." NBC News (9/13) LinkedInFacebookTwitterEmail this Story
  • Meg Roberts promoted to president at Molly Maid
    Meg Roberts took over as president of Molly Maid after Kristi Mailloux left the post last month. Roberts has been overseeing marketing for Molly Maid and Mr. Handyman, another division under the Service Brands International umbrella. "Marketing and technology are going to be what drives this business -- they make us more available to the customers and help us provide a better experience for the customer," Roberts said. Crain's Detroit Business (free registration) (9/12) LinkedInFacebookTwitterEmail this Story
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  Best Practices & Business Leadership 
  • How to stop grumbling employees from bringing colleagues down
    Working with employees who constantly complain can be a draining experience, and it can sometimes be difficult to get them to stop. However, you might be able to resolve the issue by deflecting the complaints or trying to change the topic to something positive, according to author and speaker Will Bowen. The person "will either switch topics or stop talking to you," he said. "Either way, you don't have to listen to them anymore." The Wall Street Journal (9/11) LinkedInFacebookTwitterEmail this Story
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  Trend Watch 
  • Quickservice chains boost use of loyalty programs
    Quickservice chains including Starbucks, Dunkin' Brands, McDonald's, Panera Bread and Tasti D-Lite are getting increasingly sophisticated with their use of loyalty programs. As they move from paper punch cards to digital and mobile systems, many of them are finding ways to gather customer-specific data that allows them to better tailor the offer to the individual. (9/10) LinkedInFacebookTwitterEmail this Story
  News from IFA 
  • IFA CEO to Cavuto: "We need jobs, and we need jobs fast!"
    With McDonald's announcing it will post calorie counts nationwide ahead of implementation of the menu-labeling requirement in the Affordable Care Act and New York City passing a ban on large sugary drinks, IFA President and CEO Steve Caldeira appeared with Neil Cavuto on Fox Business Channel Thursday and said now is not a good time to be focusing on Big Macs and sugar as the problem. "We need jobs, and we need jobs fast!" he said. On menu labeling and McDonald's decision to post calorie counts ahead of federal implementation of the requirement in the Affordable Care Act, Caldeira said, "We were faced with a patchwork quilt of regulations being promulgated around, so we had two options. First we could deal with that, or we could push for federal and national standards to provide more consistency for our franchisees." LinkedInFacebookTwitterEmail this Story
  • Early-bird registration for IFA's 2013 Convention ends Sept. 28
    Don't miss the franchise industry's premier annual event Feb. 17 to 20 in Las Vegas. The IFA Convention will feature unrivaled educational and professional development programming, as well as networking and benchmarking opportunities with thousands of franchise industry leaders. Attendees can count on outstanding speakers and panelists who will educate and motivate, and the comprehensive exhibit hall will showcase the latest in franchise industry products, services and solutions. Register for IFA’s Convention by Sept. 28 and members save $50. LinkedInFacebookTwitterEmail this Story
Learn more about IFA ->Join IFA  |  Govt. Relations  |  IFA Events  |  Franchises  |  Suppliers

  Policy & Finance Update 
  • Caldeira discusses effects of health care law, tax policy
    During an interview that focused on health care and taxes, IFA President and CEO Steve Caldeira said: "If the tax cuts aren't extended for all levels, that means 714,000 jobs would be lost immediately. And I think in this economy, every job is critical." Partisan disagreement and uncertainty about the future of the tax code are "keeping investors, prospective franchisees and existing franchisees from expanding their business," he said. Additionally, he said that provisions of the health care law discourage franchise growth. MSNBC (9/10) LinkedInFacebookTwitterEmail this Story
  • IFA voices opposition to NYC's ban of large sodas
    IFA will continue to oppose a ban on sugary drinks served in large containers that was recently passed by the New York City Board of Health, according to IFA's Matt Haller. "This just flat-out wrong and represents an overreach on the part of the mayor and the board of health," he said. Judith Thorman, IFA's senior vice president of government relations and public policy, called the ban "an example of government overreach that unfairly targets restaurant franchises and is a misguided tactic to impact the obesity problem." Nation's Restaurant News (free registration) (9/13) LinkedInFacebookTwitterEmail this Story
  • IFA members lobby lawmakers about fiscal cliff
    IFA members converged on Washington, D.C., and voiced their concerns about the impending fiscal cliff to lawmakers. IFA has joined the U.S. Chamber of Commerce in advocating for the George W. Bush-era tax cuts to be extended and to find a way to avoid sequestration. "There's real jobs to be created right now. There are money and jobs sitting on the sidelines," said IFA's Matt Haller. National Journal/Influence Alley blog (9/13) LinkedInFacebookTwitterEmail this Story
Many wealthy people are little more than janitors of their possessions."
--Frank Lloyd Wright,
American architect

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