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January 11, 2013
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Spa industry news

  Spa Spotlight 
  • Wis. spas offer post-holiday relaxation
    Spas in and around Madison, Wis., are offering services to pamper visitors recovering from the holidays. They range from the hydrotherapy of the Caribbean body treatment at Rejuvenation Spa in Madison to a Chinese herbology polish at Ultimate Spa Salon in nearby Monona. Wisconsin State Journal (Madison) (1/9) LinkedInFacebookTwitterEmail this Story
  • Best spas for a new year detox
    From San Diego's Detox Lounge, where juicing, saunas and raw chocolate are on the treatment menu, to mineral water immersion at the Blue Lagoon spa in Reykjavik, Iceland, global spas are offering the chance to shed last year's unhealthy habits and detoxify for a new start. Others on this list of five top detox spas: Thermae Bath Spa, Bath, U.K., Shalom Hotel & Relax in Israel and Laguna Vista in India. FemaleFirst.co.uk (U.K.)/Gogobot.com (1/10) LinkedInFacebookTwitterEmail this Story
  • Oscar-worthy spa treatments in California
    Spas in Beverly Hills, Los Angeles and Santa Monica are rolling out the red carpet for visitors with new treatments designed to make anyone feel like a celebrity. Among them: the Arcona Studio's facial treatment that combines LED light and an oxygen spray, and a skin-brightening procedure using gold at The Beverly Hills Hotel. Los Angeles Confidential (1/2013) LinkedInFacebookTwitterEmail this Story
5 tips for managing negative online comments
The Internet gives your customers a voice online, but what can you do when that voice is yelling negative comments? With 5 tips, you can learn how to positively respond and help direct the conversation. Read the article and learn the 5 ways to respond positively.

  Retail Rundown 
 
  • Hair wear if you dare: Barrettes, headbands are back
    Thanks to recent celebrity sightings, the youthful look of headbands and barrettes seems to be gaining momentum. But today's hair accessories come with sparkles and jewels. Stylists highlight four celebrity-inspired looks and how to achieve them. ModernSalon.com (1/10) LinkedInFacebookTwitterEmail this Story
Building Workplace Trust 2015
Interaction Associates' 6th annual research study tracking trust on the job, Building Workplace Trust, is out, and more than half of employees surveyed give their organizations low marks for trust and leadership. Yet this year's findings again point to how high trust leads to better outcomes and financial results — and even boosts innovation.

  Hospitality Trends 
 
  • MGM looks to improve its Las Vegas properties, says CEO
    MGM Resorts International CEO Jim Murren told the Nevada Gaming Control Board on Wednesday that the company plans to prioritize improving its properties in Las Vegas. Murren said MGM looks to invest more than $500 million into its Vegas properties. "We finished the year on a high note in 2012, both operationally and financially," he said. VegasInc.com (Las Vegas) (1/10) LinkedInFacebookTwitterEmail this Story
Whitepaper: SDN: How do you get there from here?
Are the growing data needs of mobile, cloud, big data and social threatening today's enterprise networks? Scalable processes, a phased integration approach and the appetite to optimize over time are key components of a modern network. It's how agile organizations prepare for the data needs of tomorrow.
Explore the whitepaper to start down the path toward SDN.

  Customer Service 
 
  • Winning and keeping customers in 4 key steps
    Great customer service boils down to four C's, writes consultant Errol Allen: commitment, completeness, consistency and communication. "In this era of multichannel customer service provision, it's important to make sure that your customer understands how important they are to your organization," Allen writes. "Make sure they are able to see, hear and feel what they mean to your organization." B2C Marketing Insider (1/10) LinkedInFacebookTwitterEmail this Story
The ROI of Privacy with TRUSTe Solutions
Investment in a Data Privacy Management Platform can deliver significant, positive financial returns for corporate bottom lines. The "Total Economic Impact (TEI) of TRUSTe" Study explains how Forrester Analysts calculated a 151% ROI for TRUSTe customers. Download the study now.

  Water Cooler 
  ISPA Info 
  • Secure your spot for major media exposure
    The ISPA Media Event is the perfect place for ISPA members to showcase their companies and have one-on-one time with journalists from major media outlets like ABC, the Associated Press, CBS, CNN, Conde Nast Traveler, FOX, NBC, People, Reuters, T: The New York Times, Style Magazine and The Wall Street Journal. Sponsorship space is limited, so contact ISPA today for more information and to reserve your spot. LinkedInFacebookTwitterEmail this Story
Learn more about ISPA ->About ISPA  |  Events  |  Join ISPA  |  Education & Resources  |  Contact Us

  SmartQuote 
The most valuable of all talents is that of never using two words when one will do."
--Thomas Jefferson,
3rd U.S. president


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