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January 29, 2013News for travel agents

  Business and Industry Watch 
  • GDS firms push for wider influence in hotel booking space
    Several firms in the global distribution systems industry have turned their focus toward boosting revenue in the lodging market as hotel booking volumes through GDSs continue to strengthen, this feature says. Improved content, user experience and aggregation capabilities are just some of the goals being pushed by a number of GDS companies. "The key benefit of a GDS for both the hotelier and the agent is essentially the reach of the marketplace and the aggregation of the widest selection of content into a single marketplace," said Shelly Terry, a vice president at Sabre Travel Network. (1/28) LinkedInFacebookTwitterEmail this Story
  • Delta change could end "mileage runs" by frequent fliers
    Delta Air Lines' plan to change its SkyMiles loyalty program could cause the end of inexpensive "mileage runs" by customers to rack up frequent-flier miles. Delta plans to include a spending requirement for SkyMiles members seeking to earn elite status. ABC News (1/26) LinkedInFacebookTwitterEmail this Story
  • Other News
  Trends and Technology 
  • Cruise lines anticipate boom in Asia cruise market
    A number of cruise lines are increasing ship deployments in Asia in preparation for an expected rise in cruise demand in the region. Pier Luigi Foschi, CEO of Carnival Asia, predicts that the Asian cruise market will receive 3.7 million passengers a year by 2017. Travel Weekly (1/28) LinkedInFacebookTwitterEmail this Story
  • Business travelers are saving by booking in advance, report says
    Business travelers are shying away from last-minute booking and saving more by booking flights in advance, Travel Leaders Corporate says. "We've been able to demonstrate to our clients that they can save significantly on travel expenses by booking their airfare in advance. In fact, since 2010, we have seen a 10% increase in travelers booking 14 or more days prior to their trip. During the same time period, the number of transactions where clients booked less than six days in advance went down 8%," said Travel Leaders President David Holyoke. TravelPulse (1/27) LinkedInFacebookTwitterEmail this Story
  • Other News
  Travel Weekly Spotlight 
  • Super Bowl continues New Orleans' winning streak
    The return of the Super Bowl to New Orleans on Sunday -- this will be the Big Easy's 10th time hosting, but its first since Hurricane Katrina -- is just another indication of the city's recovery, said Stephen Perry, president and CEO of the New Orleans Convention & Visitors Bureau. The fact that the city's most famous festival begins the week before the game, and culminates the week after, will make this February even more of a milestone. LinkedInFacebookTwitterEmail this Story

  Home-Based Agent Update 
  Consumer Travel News 
  Regulatory and Legislative 
  • Pistole touts continued success of U.S. aviation security measures
    Transportation Security Administration chief John Pistole last week hailed the effectiveness of the agency's multiple layers of threat detection and prevention measures. As evidence, Pistole pointed out that every known attack on a U.S. plane since the agency's inception after 9/11 started at an airport outside the U.S. "We know from intelligence that terrorists see the U.S. as the gold standard of aviation security, because of all the layers," Pistole said. The Patriot Ledger (Quincy, Mass.) (1/28) LinkedInFacebookTwitterEmail this Story
  Best Practices 
  • Expert outlines steps for expanding into group cruises
    Group cruising is a potentially lucrative market that offers agents a measure of control in timing their business, says Phil Swartz, owner of Holiday Cruises & Tours. "It's an avenue in which you can be very proactive. It also makes good financial sense and will increase your value to your vendors," Swartz said. Developing a group cruise operation begins with qualifying the existing client base and looking for people with affiliations to groups. (1/28) LinkedInFacebookTwitterEmail this Story
  Small-Business Strategies 
  • Cementing client relationships with great service
    It's a lot easier to win the loyalty of customers with great service than to try to woo new clients, writes e-mail marketing expert Meredith Thornton. Taking simple steps such as encouraging feedback, going the extra mile any time you can and apologizing when necessary can help a business achieve that level of service, she writes. B2C Marketing Insider (1/25) LinkedInFacebookTwitterEmail this Story
  • Why SMBs shouldn't waste resources on cheap websites
    Pinching pennies when it comes to Web design simply isn't worth it, writes Melissa Fach. While it's possible to build a site on the cheap, it costs money to build a site that's optimized effectively and is easy for potential customers to find and use. "Cheap is never a good idea for a business. Don’t waste your time on cheap websites," Fach writes. Small Business Trends (1/24) LinkedInFacebookTwitterEmail this Story
  ASTA Spotlight 
  • Sail and sell with NACTA
    Now is the time to experience an amazing cruise while learning marketing, sales and business skills to be successful in this environment. Space is limited and seminars fill up fast, so make your reservation today. See more information. LinkedInFacebookTwitterEmail this Story
  • Gain trust and credibility with ASTA's logo
    As an ASTA member, you are granted the exclusive opportunity to display the respected ASTA logo on your website and marketing materials. This logo is recognized by travel professionals and consumers around the world as a symbol of credibility and integrity within the travel industry. Show the world that you are dedicated to your clients, your business and the success of the industry by downloading the ASTA logo today. View additional guidelines surrounding the use of the logo as well as instructions on how to download different formats, depending on your preference. LinkedInFacebookTwitterEmail this Story
Learn more about ASTA ->Resources  |  Conferences  |  Consumer Travel Information  |  Join ASTA

I attribute my success to this: I never gave or took any excuse."
--Florence Nightingale,
British social reformer, nurse and statistician

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