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01 March 2013
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Global retail industry news

  Global Industry Watch 
  • Chico's to open shop in Canada
    US women's apparel retailer Chico's FAS will open its first three White House Black Market stores in Canada late this year, followed by larger namesake locations in 2014, the company said Thursday. Chico's, which operates 1,370 stores, has seen success during the downturn with new "slimming" clothing lines designed for women age 30 to 55. Financial Post (Canada) (28 Feb.) LinkedInFacebookTwitterEmail this Story
5 positive ways to respond to negative comments.
Social media is a great way to connect with your customers, but what do you do when the conversation takes a negative turn? With 5 tips, you can learn how to positively respond and help direct the conversation. Read the article and learn the 5 ways to respond positively.

  Retail in Europe 
 
  • January retail sales jump in Germany
    Germany's retail sales rose 3.1% compared to December and 2.4% compared to the same month last year, as unemployment fell to a nearly 20-year low and consumer confidence rose, according to the Federal Statistics Office. "The recovery will spread to other parts of the euro zone from the second quarter onwards," said Berenberg Bank chief economist Holger Schmieding. Bloomberg (01 Mar.) LinkedInFacebookTwitterEmail this Story
Transformational Journeys: Modern Business Planning
Harvard Business Review explores why CFO's and their finance organizations must adapt to the changing landscape of their markets and how big data, organizational collaboration, and new cloud-based planning and analysis technologies are driving successful change.
Click here to access the report.

  Retail in Asia 
 
  • L'Oreal sees continued growth in China
    Cosmetics giant L'Oreal booked a 12.4% rise in revenue in China last year, down from 18% in 2011, as growth in the overall cosmetics market there began to cool. It was the 12th consecutive year of double-digit growth for the company, which expects to see continued increases in 2013 with expanded skincare lines for men and a growing presence in second-tier cities, said L'Oreal China CEO Alexis Perakis-Valat. China Daily (Beijing) (01 Mar.) LinkedInFacebookTwitterEmail this Story
The ROI of Privacy with TRUSTe Solutions
Investment in a Data Privacy Management Platform can deliver significant, positive financial returns for corporate bottom lines. The "Total Economic Impact (TEI) of TRUSTe" Study explains how Forrester Analysts calculated a 151% ROI for TRUSTe customers. Download the study now.

  E-commerce Spotlight 
  • Social shopping takes hold around the globe, studies say
    Some 45% of the world's online shoppers now recommend products on social media sites, and a growing number of global consumers look to social media when researching prospective purchases, according to new studies out this week. "As an industry, we need to build consumer confidence in social shopping platforms, as well as allowing shoppers to easily share content through these channels," said Rakuten executive Bernard Luthi. The Retail Bulletin (28 Feb.), MediaPost Communications/Marketing Daily (28 Feb.) LinkedInFacebookTwitterEmail this Story
  Spotlight on Fashion 
  • H&M upgrades to red carpets, catwalks
    Hennes & Mauritz marked a move beyond its fast-fashion roots when it dressed Helen Hunt for the Oscars on Sunday and followed that move Tuesday with the debut of its first show during Paris Fashion Week. "Someone will always come up with the cheapest T-shirt so if H&M wants to protect the position they have and regain the top position in clothing, they will have to go a bit more premium," said analyst Daniel Lucht. Bloomberg (26 Feb.) LinkedInFacebookTwitterEmail this Story
  • What's next for La Senza in Canada?
    Limited Brands acquired Canadian lingerie chain La Senza six years ago and has since shuttered unproductive stores and worked to reposition the brand as the younger sibling of sister chain Victoria's Secret. Some industry experts see a day when the brand disappears altogether in Canada. "It is sad to see the La Senza brand change, but you want retailers to be successful," said retail consultant Wendy Evans. Financial Post (Canada) (26 Feb.) LinkedInFacebookTwitterEmail this Story
  NRF News 
  • Pinterest vs. Facebook: Which site wins at shopping engagement?
    As one of the newest social media darlings, Pinterest has established itself as the dominant source for visual inspiration, with questions now focusing on e-commerce comparisons with Facebook. In an addition to the Shop.org white paper library, Bizrate Insight tackles how shopping conversions and product inspiration measure up between the two channels, and how activities with brands and retailers vary by each platform. Download the white paper. LinkedInFacebookTwitterEmail this Story
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  SmartQuote 
Mediocrity knows nothing higher than itself, but talent instantly recognizes genius."
--Sir Arthur Conan Doyle,
Scottish-born writer


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