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January 9, 2013News for hotel and lodging professionals

  Front Desk 
15 Ways To Fix Your Proposal Process
A guide for hotels & venues to fix your property's proposal process and win over modern event strategists. Find out what planners' biggest gripes are with the proposal process, and help your sales team adapt with actionable tips, backed by data.
  Business Update 
  • Orient-Express launches independent-hotels partnership program
    Orient-Express Hotels has unveiled a new program that will allow it to expand its global portfolio through partnerships with established independent luxury properties. Hôtel du Palais in Biarritz, France, is the founding member of the Orient-Express Associate Hotels program. TravelPulse (1/8) LinkedInFacebookTwitterEmail this Story
  • Supertel Hospitality announces sale of 4 properties
    Supertel Hospitality has sold four of its properties across the U.S. under a strategy to divest itself of "non-strategic underperforming assets to improve the firm's margins," said company President and CEO Kelly Walters in a news release. The hotels sold are a 145-room Comfort Inn in Erlanger, Ky.; an 82-room Super 8 hotel in Lincoln, Neb.; a 73-room Ramada Limited hotel in Ellenton, Fla.; and a 73-room Super 8 in Omaha, Neb. Lincoln Journal Star (Neb.) (tiered subscription model) (1/7) LinkedInFacebookTwitterEmail this Story
  • Other News
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  Market Trends 
  • Hotel developers get creative with small-hotel designs
    Several hotel investors have found a way around the limited lending availability in the lodging market by acquiring small lots and adopting a flexible design attitude to fulfill brand requirements. The Embassy Suites in Fort Worth, Texas, built its brand-standard atrium on the seventh floor instead of at the lobby as in other Embassy Suites properties. "What that ultimately means for smaller footprints in an urban environment is that Embassy can enter that space because of this ... flexible strategy," said Shawn McAteer, a vice president at Embassy Suites. (1/8) LinkedInFacebookTwitterEmail this Story
  • Luxury hotels are cooking up special inauguration menus: Several luxury-hotel restaurants are featuring inauguration meals and culinary creations inspired by President Barack Obama. Adour restaurant at The St. Regis Washington D.C. will offer tasting plates from 11 a.m. to 11:30 p.m. during the weekend of the inauguration this month. Seasons at the Four Seasons Hotel will host a Presidential Sunday Brunch from 10 a.m. to 3 p.m. on Inauguration Day, featuring some of Obama's favorite dishes and those inspired by his Chicago hometown. Forbes (1/7) LinkedInFacebookTwitterEmail this Story
  • Other News
  Best Practices 
  • Hotels should be careful when handing out room keys
    Hotel operators should be vigilant in giving room access to nonguests to safeguard the privacy of their customers and prevent potential liabilities, this article says. Hoteliers should request written authorization from guests specifying who can be given a key to their room. Hotel Management online (1/7) LinkedInFacebookTwitterEmail this Story
  AH&LA News 
  • Recognize your Star employees
    AH&LA's 2013 Stars of the Industry Awards competition recognizes the industry's top employees, programs and lodging property achievement in 11 categories. The national deadline is Feb. 15, and there is no cost to enter. For more information on Stars of the Industry, the award categories, the nomination process and the list of 2012 winners, please visit LinkedInFacebookTwitterEmail this Story
  • Gain spa management know-how
    Spas are fast becoming an essential hotel amenity. Gain the targeted knowledge you need to understand and manage spa operations with spa management courses from the Educational Institute, developed in collaboration with the International SPA Association (ISPA). For more information, call 800-349-0299 or 407-999-8100. LinkedInFacebookTwitterEmail this Story
Learn more about AH&LA ->Home  |  Join AH&LA  |  Educational Institute  |  Foundation

  Sponsored Poll 
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  • How effectively do you think your company harnesses the data it gathers to improve customer service?
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If you want to test your memory, try to recall what you were worrying about one year ago today."
--E. Joseph Cossman,
American entrepreneur and inventor

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