| November 30, 2012 |
| CONNECT WITH SMARTBRIEF |  |  |
|
 | |
- Slow down and start learning from your failures
Failures should be part of a learning process, writes Henna Inam, CEO of Transformational Leadership. Rushing to avoid or cover up failures means missing an opportunity to grow wiser and stronger, Inam argues. "[W]e need to think about failure as a process we go through rather than an event to avoid at all costs," she writes. SmartBrief/SmartBlog on Leadership
(11/28)      
 | | |
- Some likely reasons your sales campaign stinks
Sales campaigns often fail because the seller missed a critical step, writes Geoffrey James. The Internet can provide almost all the basic information you need about prospective clients, so take the time to learn that information before approaching the prospect. It's also important to know your competition –- aside from your competitors' offerings, know how your competitors advertise products competing with yours. James also stresses the importance of reaching out and meeting clients' needs, instead of simply trying to close a deal. Inc. online (free registration)
(11/29)
- How to help your salespeople stay focused on the future
One key strategy used by basketball coach Mike Krzyzewski of the Duke Blue Devils is to remind his players to move on to the next play quickly after something particularly exciting or disappointing has occurred, writes Janet Spirer of Sales Horizons. Similarly, it's important for sales managers to help their representatives move on after experiencing a success or setback. SalesTrainingConnection.com
(11/26)
| | |
- U.S. GDP growth is revised upward to 2.7% for Q3
Revised figures for U.S. growth in the third quarter showed the economy expanding at a 2.7% pace, much better than the original estimate of 2.0%. However, consumer spending for the period was lower than expected, growing at a 1.4% annual rate. "The pace of consumer spending was disappointing, but it seems less worrisome given that some other sectors of the economy are doing better, like housing," said Chris Rupkey, chief financial economist at Bank of Tokyo-Mitsubishi UFJ in New York. Forbes
(11/29), Bloomberg
(11/29)
- 3 tips for making the most of CRM
The most inclusive definition of customer relationship management includes not just CRM software but also customer service, lead generation and other activities. Companies can excel at CRM by pulling in data from new sources such as social media and ensuring that various business functions are aligned with one another, experts say. MarketingSherpa
(11/28)
- Why women may be better off if they don't like their in-laws
Researchers at the University of Michigan have determined that men are more likely to stay married if they like their in-laws. However, this isn't true for women, who may worry that their in-laws are too involved in their lives. Women may "interpret what their in-laws say and do as interference into their identity as a spouse and parent," said Terri Orbuch, who directed the study. The Telegraph (London) (tiered subscription model)
(11/28)
 | Whenever you ask a customer a question that could be answered by spending 30 seconds on the Web, you're telling that customer that either you're stupid or you don't really give a damn."
|
|
| SmartBrief on Sales Partners |
 |  |  |  |
|
SmartBrief delivers need-to-know news in over 100 targeted email newsletters to over 3 million readers.
All our industry briefings are FREE and open to everyone—sign up today!
|
|
|
| |
|
| |
| |
Recent SmartBrief on Sales Issues:
- Thursday, November 29, 2012
- Wednesday, November 28, 2012
- Tuesday, November 27, 2012
- Monday, November 26, 2012
- Wednesday, November 21, 2012
| | | Lead Editor: Brooke Howell
Mailing Address:
SmartBrief, Inc.®, 555 11th ST NW, Suite 600, Washington, DC 20004 | |
| |
|
| © 1999-2012 SmartBrief, Inc.® Legal Information |
|
