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December 21, 2012

  Top Story 
Getting Paid: How to Get Customers to Pay Up
Dealing with the money isn't fun, but it's a necessary evil for staying in business. While every business has their ups and downs, the key to positive cash flow is collecting payments in full and on time to keep the cash coming in as predictably as possible. Seem impossible? Learn how these small-business owners did it.

  Industry Tracker 
 
  • Citycon to pay $704 million for Swedish mall
    Finland-based real estate company Citycon has teamed with the Canada Pension Plan Investment Board to acquire the 969,000-square-foot Kista Galleria mall near Stockholm for $704 million. It's Citycon's biggest retail property acquisition to date, a deal likely to give the the company greater clout with international retailers, said CEO Marcel Kokkeel. Bloomberg Businessweek (12/19) Email this Story
Building Workplace Trust 2015
Interaction Associates' 6th annual research study tracking trust on the job, Building Workplace Trust, is out, and more than half of employees surveyed give their organizations low marks for trust and leadership. Yet this year's findings again point to how high trust leads to better outcomes and financial results — and even boosts innovation.

  Retail News 
 
  • Retailers fret over port strike threat
    Longshoremen are days from the Dec. 30 deadline that could signal the start of a strike that would cripple business at 15 East Coast and Gulf ports. Retailers are concerned, and NRF has urged both sides to resume talks and written a letter to the President asking him to intervene to avoid a strike. The Wall Street Journal (12/20) Email this Story
  • Retailers snapped up temporary workers this season
    U.S. retailers added 610,700 workers in October and November and, if the hiring trend continued this month, will rival last year as the biggest year for holiday hiring since 2000, according to Challenger, Gray & Christmas. "In addition to the newly created jobs, many retailers also offer existing staff the opportunity to work longer hours if they want," said NRF President and CEO Matthew Shay. Orlando Sentinel (Fla.) (12/20) Email this Story
Transformational Journeys: Modern Business Planning
Harvard Business Review explores why CFO's and their finance organizations must adapt to the changing landscape of their markets and how big data, organizational collaboration, and new cloud-based planning and analysis technologies are driving successful change.
Click here to access the report.

  Business Best Practices 
 
  • Good leaders are great communicators
    Would-be leaders should prioritize developing their communication skills, writes Gretchen Rosswurm. That means mastering public speaking, corporate communications and interpersonal communication skills. "You may be hired for what you know, but you'll be promoted for your ability to influence people," Rosswurm writes. SmartBrief/SmartBlog on Leadership (12/18) Email this Story
A Retailer's Guide to 'Demand-Driven' (+Gartner Research)
Consumers today have access to endless input and decide in moments. Discover how the demand-driven supply chain responds quickly to changing consumer preferences and supports demand shaping, while pre-emptively positioning inventory. This has far-reaching impacts on the enterprise and supplier community, not to mention the top and bottom line.

  News from ICSC 
  • ICSC University of Shopping Centers
    The ICSC University of Shopping Centers is the most complete retail real estate educational program available. Held on the campus of the Wharton School of the University of Pennsylvania in Philadelphia March 4 to 6, 2013, this is the largest annual educational event offered by the ICSC. A distinguished faculty of over 80 industry leaders and experienced practitioners, including a cadre of distinguished Wharton School Professors. Courses in three levels of study: Executive, Advanced, and Fundamental. Numerous networking opportunities. Sixty courses in subjects including Asset Management, Property Management; General Studies; Marketing; Leasing; Development, Design and Construction; Law; Finance; Retailing. Real-world examples and practical solutions make this a must-attend event.

    Participants can personalize their University experience. Attend as few as one class or as many as six. Attend any six courses for as little as $140 per class. For more information, go to www.icsc.org/2013UV or contact ICSC's Madison Gross at (646) 728-3461 or mgross@icsc.org. Email this Story
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  SmartQuote 
I do not want to live in paradise; this world is enough, so broken and so full of promise."
--Pam Durban,
American writer


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