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November 16, 2012
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Spa industry news

  Spa Spotlight 
  • Disney's Sense spa evokes feel of old Florida
    Senses – A Disney Spa will open next month at Disney's Grand Floridian Resort and the redesigned spa will feature, amid Victorian decor, an original mural in the lobby that depicts scenes of old Florida. The spa features music themed to the type of treatment a visitor selects, along with varied color lighting. Business Insider (11/15) LinkedInFacebookTwitterEmail this Story
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  Hospitality Trends 
  • Independent hotels need unique style to stand out, hotel owner says
    Successful independent hotels deliver a story that piques guests' interests and offers a distinctive style that resonates throughout the property, said Tim Dixon, owner and developer of The Iron Horse Hotel in Milwaukee. "[A]ll things equal in the independent and the brand business, an independent needs to think about transcending their guest. ... [W]hen you approach an independent or an experiential hotel, boutique hotels, you need to have a story. Every single part of that hotel experience has to have continuity," Dixon said during AH&LA's Hospitality Leadership Forum at the International Hotel, Motel + Restaurant Show in New York. (11/15) LinkedInFacebookTwitterEmail this Story
  Business Best Practices 
  • What it takes to grow your small business
    It can be difficult to grow a small business into middle-market business and not every company owner wants to make the transition, Josh Patrick of Stage 2 Planning Partners writes. "Making the move to a middle-market business will make your life more complicated and your business more complex," he notes. Growing your business will require gaining access to capital and developing systems that will allow you to expand your operations, he notes. The New York Times (tiered subscription model)/You're The Boss blog (11/15) LinkedInFacebookTwitterEmail this Story
  • How the best bosses treat their employees
    The best bosses recognize the little things that employees do to keep their companies running smoothly and aren't afraid to show a little vulnerability, Jeff Haden writes. "[S]howing vulnerability is a humanizing way to break down the artificial barrier that typically separates bosses from employees," he writes. Inc. online/Owners' Manual blog (free registration) (11/12) LinkedInFacebookTwitterEmail this Story
  Customer Service 
  • Content marketing strategies for small businesses
    If you want to pursue an effective content marketing strategy, you'll need to dedicate resources to the project and gain an understanding of the needs of your customers, James Debono of Big Thinking Online writes. Content marketing is "a way to connect with your audience and help them solve their problems while building a relationship of trust and positioning yourself as the go to business when they need you," he writes. It's important to use the power of social media to share the content your company creates, he notes. B2C Marketing Insider (11/15) LinkedInFacebookTwitterEmail this Story
  Water Cooler 
  ISPA Info 
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One thing I am convinced more and more is true and that is this: The only way to be truly happy is to make others happy. When you realize that and take advantage of the fact, everything is made perfect."
--William Carlos Williams,
American poet and physician

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